Reviews SOSAV

Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 970 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

S
Soufiane D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Reliable and quality product.
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Jean-Marc B.
Rating: 2 out of 5
following a purchase from 23/08/2025
If the order and transport of the original IPHONE battery went very well, the battery is not recognized by the phone and its IOS as an original APPLE battery.
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Philippe B.
Rating: 5 out of 5
following a purchase from 03/09/2025
The site is really clear with a search by iMEi. I found the parts I needed without any trouble, they were shipped quickly. The disassembly/reassembly of the screen was done by following your very detailed videos (which, however, do not document the extraction of the plastic frame of the speaker/microphone/sensor: there is none on the "Basic" screen). Everything works perfectly again, the quality of the screen is really very close to the original for a great price: well done!
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S
Sandrine K.
Rating: 5 out of 5
following a purchase from 02/09/2025
perfect screen installed in 1 hour flat
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Jordan B.
Rating: 1 out of 5
following a purchase from 01/09/2025
The spudger broke on the first use, when removing ear cushions (a task I had already performed without any problem with another spudger that I had to return)
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C
Cesar H.
Rating: 5 out of 5
following a purchase from 30/08/2025
Impeccable!
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Stephane T.
Rating: 5 out of 5
following a purchase from 02/09/2025
nickel!
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Alexandre A.
Rating: 4 out of 5
following a purchase from 31/08/2025
Reactive service! Well done
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M
Manuel A.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very well, thank you.
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YANNICK H.
Rating: 5 out of 5
following a purchase from 29/08/2025
Product received as described. Well packaged and perfectly functional.
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J
Jules J.
Rating: 2 out of 5
following a purchase from 30/08/2025
Purchase of a screen + back cover compatible with my phone. Fast shipping but "compatible" product of mediocre quality, cage seal that does not stick and lens of the phone's camera the same.
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David G.
Rating: 5 out of 5
following a purchase from 25/08/2025
Great, thank you!
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Gilbert P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Speed in the execution of the order and its receipt.
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Philippe C.
Rating: 5 out of 5
following a purchase from 29/08/2025
Everything was ok
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 25/08/2025
Easy enough at the registration level. Thank you
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jean-marc A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Fast delivery, item meets my expectations.
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A
Antoine J.
Rating: 5 out of 5
following a purchase from 27/08/2025
Spare parts for Galaxy A50 still available in 2025 and of quality, well packaged, fast delivery (3 days)
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Jérôme M.
Rating: 5 out of 5
following a purchase from 28/08/2025
Serious and fast service
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SYLVIANE M.
Rating: 1 out of 5
following a purchase from 27/08/2025
Delivered a battery without its fixings and without the sealing gasket is not very commercial.
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A
Antonio R.
Rating: 5 out of 5
following a purchase from 25/08/2025
-
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BLIN P.
Rating: 5 out of 5
following a purchase from 24/08/2025
Order was perfect, and fast for me I have nothing to complain about this site
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F
Florent G.
Rating: 5 out of 5
following a purchase from 24/08/2025
works
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F
Floris C.
Rating: 5 out of 5
following a purchase from 24/08/2025
Compliant and delivered quickly
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R
Romain K.
Rating: 1 out of 5
following a purchase from 21/08/2025
my order did not arrive complete, and despite my two attempts to contact by email and through the form, no one has gotten back to me, nor offered a delivery of the missing parts
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P
Priscilia E.
Rating: 5 out of 5
following a purchase from 25/08/2025
I received the package very quickly. Great ease in changing the glass thanks to the advice and video from sosav. Thank you
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M
Martine D.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything is perfect: the speed of order processing, the compliant customs declaration. Not to mention the repair guides and the easy navigation on your site to find the desired items without difficulty and without wasting time. Bravo and thank you!
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C
CARDOSO J.
Rating: 5 out of 5
following a purchase from 25/08/2025
Always on top... I remain loyal to sosav.. thank you
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K
Kevin L.
Rating: 1 out of 5
following a purchase from 25/08/2025
I do not recommend it, the battery does not even last 3 hours of use
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Response from SOSAV
Hello Kevin,

Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We strive to provide quality products and would be happy to help you resolve this issue. Please do not hesitate to contact our customer service for appropriate support.

Best regards,
The SOSAV team
L
Luc B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Everything works again. Thank you.
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Guillaume S.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very good for Samsung
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J
Jean-Philippe K.
Rating: 5 out of 5
following a purchase from 24/08/2025
Received very quickly. Irreproachable quality.
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A
Alex D.
Rating: 5 out of 5
following a purchase from 23/08/2025
Top and fast
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good quick reaction after a delivery problem. Thank you.
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V
Valentin P.
Rating: 5 out of 5
following a purchase from 20/08/2025
Perfect
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P
Pierre G.
Rating: 5 out of 5
following a purchase from 17/08/2025
Battery replaced the day before yesterday. My phone lasts longer. I am satisfied.
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J
Joël M.
Rating: 4 out of 5
following a purchase from 20/08/2025
Good
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W
william M.
Rating: 1 out of 5
following a purchase from 20/08/2025
-
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Response from SOSAV
Hello William,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly to discuss your situation so that we can provide you with a solution.

Best regards,
The SOSAV team
C
Cedric O.
Rating: 5 out of 5
following a purchase from 18/05/2025
I have ordered several times (iPhone 11 and 13 screens, iPhone 13 charging connectors) and have never been disappointed. I recommend.
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Laurent M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Fast shipping of the parts, I was able to repair my smartphone without issues with the help of the tutorial videos. Perfect for me.
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L
Laurent P.
Rating: 5 out of 5
following a purchase from 18/08/2025
A customer of Sosav for several years, never disappointed, always responsive, flexible, helps with perfect repairs, I love it!!!
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