Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

A
Alain L.
Rating: 5 out of 5
following a purchase from 08/10/2021
Speed, efficiency
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Nathan V.
Rating: 1 out of 5
following a purchase from 08/08/2021
More than 2 months of waiting for a product available between 7 and 10 days. In no case did I receive information about the progress of my order. I don't recommend it at all.
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Nicolas M.
Rating: 2 out of 5
following a purchase from 08/10/2021
I cannot be satisfied with my purchase. I bought the kit to remove a defective joy con as recommended on the site. The tri wing screwdriver is not adapted and ate all the threads of the joy con so I could only disassemble it once. I raised the problem with the service and they told me it was my fault and that I shouldn't have forced it. I recognize that they are not responsible for the quality of the Nintendo screws. But you don't say that to a customer.
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Nancy H.
Rating: 5 out of 5
following a purchase from 08/10/2021
Received quickly, good quality stickers
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Killian P.
Rating: 3 out of 5
following a purchase from 08/09/2021
The part was gone, I managed to change everything thanks to the tutorial but the screwdriver provided to disassemble the Switch was of very poor quality, I had to buy one next door.... I'm not sure what to do, but I'm sure it's a good idea!
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Maxime D.
Rating: 5 out of 5
following a purchase from 07/10/2021
The item arrived fairly well packaged, but it lacks some foam or bubble wrap to protect it.
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Pascal L.
Rating: 3 out of 5
following a purchase from 26/07/2021
Defective battery finally replaced after disassembly for photography.
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Philippe R.
Rating: 3 out of 5
following a purchase from 14/09/2021
The items I ordered because they were displayed in stock when validating my basket turned out to be unavailable due to ongoing restocking... In addition, I was asked again the address of a relay point to send the last item finally available but it was sent to another address ... Well...
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Killian S.
Rating: 2 out of 5
following a purchase from 09/09/2021
I waited 1 month before receiving it, I was told to wait 10 days 3 times. And I am still waiting for an order that I haven't received.
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Jean louis C.
Rating: 4 out of 5
following a purchase from 07/10/2021
Products received on time and in accordance with my order very good
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mathieu D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Serious, fast, I recommend SOSAV.
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Thomas C.
Rating: 5 out of 5
following a purchase from 07/10/2021
Very good material 👍
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Ludovic F.
Rating: 5 out of 5
following a purchase from 08/10/2021
Perfect!
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Loïc B.
Rating: 5 out of 5
following a purchase from 20/09/2021
Very professional, fast and efficient! Took care of a battery failure well after the legal warranty expired. I highly recommend!
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khalid M.
Rating: 1 out of 5
following a purchase from 02/10/2021
The seller tries to rip people off and does not respect their own terms and conditions. It is necessary to be very vigilant, better to avoid. During a retraction they tried to refund me that the article bought without the expenses of sending although that appears in their CGV.
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SEBASTIEN S.
Rating: 5 out of 5
following a purchase from 07/10/2021
Corresponds to my expectations well done videos. Only improvement in my opinion, you propose 3 screens for a same reference of phone but it would be necessary to quantify the differences to buy its spare part in full knowledge of the facts.
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Morgane D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Fast and therefore efficient. Ordered a small part, received it well packaged.
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Jonathan R.
Rating: 4 out of 5
following a purchase from 28/09/2021
I am very pleased with the service I received from SOSAV. I recommend it!
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Rudy D.
Rating: 5 out of 5
following a purchase from 06/10/2021
Very well informed and with courtesy which is becoming more and more rare
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Michel M.
Rating: 2 out of 5
following a purchase from 26/09/2021
No telephone assistance (contrary to what we can understand on their site). A little brief / not very developed return to my questions by email No answer to my last question by email so not "excited" by the SOSAV after-sales service
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Tatiana L.
Rating: 1 out of 5
following a purchase from 01/10/2021
Charger much too fragile
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Karin Z.
Rating: 5 out of 5
following a purchase from 07/10/2021
At the top thank you very much
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sergio P.
Rating: 4 out of 5
following a purchase from 06/10/2021
The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent
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Yassin H.
Rating: 1 out of 5
following a purchase from 09/09/2021
1 month to get my coli and on top of that I ask for a refund which I am refused Shameful
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Vincent B.
Rating: 1 out of 5
following a purchase from 19/09/2021
Part not in stock but not reported at time of purchase. No answer to my email. No communication and crazy delay, might as well order the same thing on Aliexpress.
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Charly B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Efficient and what speed 🤩
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 05/10/2021
Customer service response within a day, shipping within 2 days. Perfect for now. I haven't used the replacement screen I bought yet but everything seems fine.
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G
guillaume G.
Rating: 4 out of 5
following a purchase from 05/10/2021
RAS I recommend
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Pierre-Jean M.
Rating: 5 out of 5
following a purchase from 01/10/2021
CLEAR.
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F
Florian B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Fast delivery, conforms to the part ordered, no worries
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Pascal G.
Rating: 5 out of 5
following a purchase from 05/10/2021
Very well packaged package
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A
antoine D.
Rating: 5 out of 5
following a purchase from 05/10/2021
fast delivery. perfect
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Leo K.
Rating: 5 out of 5
following a purchase from 02/10/2021
Nickel sends serious original part you are very professional I thank you.
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FRANCK J.
Rating: 5 out of 5
following a purchase from 03/10/2021
perfect screen replacement: I bought additional equipment not mentioned in the video guide, such as the battery spatula and anti-static bracelet; the tools and video sosav are suitable, thank you very much!
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M
Marie V.
Rating: 5 out of 5
following a purchase from 05/10/2021
My IPhone has a second life with this new battery. Works great. Thanks 👍
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A
Alain D.
Rating: 5 out of 5
following a purchase from 08/09/2021
As usual satisfied with SOSAV
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Guillaume C.
Rating: 5 out of 5
following a purchase from 04/10/2021
No problem, as usual. Great service, great after sales service.
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jean bernard L.
Rating: 5 out of 5
following a purchase from 04/10/2021
Nothing to say, perfect and fast.
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philippe C.
Rating: 4 out of 5
following a purchase from 04/10/2021
Very good
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J
jean-rémi M.
Rating: 1 out of 5
following a purchase from 11/07/2021
one of the ordered products does not work (bluetooth headphones)
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