Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 970 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

F
Francois L.
Rating: 5 out of 5
following a purchase from 01/06/2021
Fast and efficient, with a very good quality/price ratio.
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J
Jean-François F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to my expectations, only problem is that the delivery time is much too long.
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R
raphael P.
Rating: 5 out of 5
following a purchase from 20/06/2021
Fast service
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S
Salvatore S.
Rating: 4 out of 5
I ordered a full screen iphone 5, and a battery because that of origin had swollen despite perfect autonomy, without localization lasted about 5 gg. For the screen is perfect nothing to say, but the new battery made in China has an autonomy of 2 days without location, a little disappointed
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Response from SOSAV
Salve,

Grazie per il tuo feedback e ci dispiace vedere che non sei completamente soddisfatto del prodotto che hai ordinato.

Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Cordiali saluti,
Il team di SOSav.fr
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 19/06/2021
quality and fast shipping
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P
Paul L.
Rating: 2 out of 5
Too long a delay
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Response from SOSAV
Salve,

Grazie per il tuo commento e con le scuse per il ritardo!
A causa di un problema di produzione, i nostri fornitori hanno purtroppo avuto ulteriori ritardi nel rifornimento :/

Il nostro team rimane a vostra disposizione e vi augura un'ottima giornata :)

Auguri,
Il team di SOSav.fr
G
Gilles P.
Rating: 5 out of 5
following a purchase from 20/06/2021
Perfect
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G
Gregory C.
Rating: 4 out of 5
following a purchase from 18/06/2021
Fast delivery and correct material. Thank you.
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M
mathieu P.
Rating: 5 out of 5
following a purchase from 17/06/2021
Satisfied
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F
Fabrice V.
Rating: 5 out of 5
following a purchase from 17/06/2021
Very good
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S
Solène D.
Rating: 5 out of 5
following a purchase from 18/06/2021
Very good
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P
Pierre W.
Rating: 5 out of 5
following a purchase from 17/06/2021
Perfect, fast and accurate delivery
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J
Joris B.
Rating: 5 out of 5
following a purchase from 17/06/2021
Perfect packaging and speed!
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 17/06/2021
Very fast shipping, quality product and very well done video explaining how to replace the screen of my Huawei p20 lite I recommend
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E
Emmanuel L.
Rating: 5 out of 5
following a purchase from 17/06/2021
Package received quickly. The product works as expected. The video could be more detailed with more close-ups
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C
Cyril C.
Rating: 2 out of 5
Order received more than a month after purchase (10 to 15 days announced) without any communication from SOSAV. No response from customer service after asking about the status of the order.
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Response from SOSAV
Salve,

Grazie per il suo feedback e ci dispiace per queste informazioni.

Infatti, ci hai contattato il 15/06/21 alle 11:03 e il nostro team ti ha risposto il 16/06/21 alle 17:23!

Non esitare a controllare la posta indesiderata e lo spam 😉

Sinceramente,
Il team di SOSav.com
B
Badr Eddine D.
Rating: 5 out of 5
following a purchase from 16/06/2021
Very satisfied with your service and product
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D
Denis S.
Rating: 5 out of 5
following a purchase from 16/06/2021
reliable and fast
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G
Gregory C.
Rating: 5 out of 5
following a purchase from 16/06/2021
Professional, fast and perfect communication
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M
Marc R.
Rating: 5 out of 5
following a purchase from 13/06/2021
Order received on time Material conforms I recommend this supplier, several orders and not disappointed
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J
Jacques D.
Rating: 4 out of 5
following a purchase from 16/06/2021
It was okay.
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M
Maurice Y.
Rating: 5 out of 5
following a purchase from 16/06/2021
Very reliable. good quality product. recommend.
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Y
yannick F.
Rating: 5 out of 5
following a purchase from 30/04/2021
Impeccable service. Bravo to SOSAV
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S
Stéphane G.
Rating: 4 out of 5
following a purchase from 15/06/2021
Efficient, fast including after sales service
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C
Cindy Claudio M.
Rating: 5 out of 5
following a purchase from 16/06/2021
At the top
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J
Jean-Claude B.
Rating: 4 out of 5
following a purchase from 11/06/2021
Nothing to say
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R
Ronan D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect transaction in every respect.
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S
Stephane C.
Rating: 5 out of 5
following a purchase from 11/06/2021
Quality product, and very good customer support
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F
Frédéric D.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very fast shipping. Product conforms
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V
Valérie M.
Rating: 5 out of 5
following a purchase from 14/06/2021
Very satisfied: everything is done so that you can intervene yourself. After my Iphone screen broke, I ordered the repair kit and everything went very well. For a next breakage, I ordered only the screen + seal, and again a success. The step by step Youtube tutorial is great.
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P
Paulo B.
Rating: 5 out of 5
following a purchase from 12/06/2021
Fast and error-free delivery.
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M
michael V.
Rating: 5 out of 5
following a purchase from 13/06/2021
Thank you very much
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P
Pascal B.
Rating: 5 out of 5
following a purchase from 13/06/2021
Fast and accurate delivery.
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L
Laurent Q.
Rating: 5 out of 5
following a purchase from 11/06/2021
Fast shipping. Complete delivery. Well protected package.
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D
Dominique F.
Rating: 5 out of 5
following a purchase from 21/05/2021
Product conforms. My PS2 is working perfectly
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F
frezier B.
Rating: 5 out of 5
following a purchase from 14/06/2021
Perfect, very good service
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J
Julien C.
Rating: 5 out of 5
following a purchase from 13/06/2021
very professional even in case of problems.
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F
frederic M.
Rating: 5 out of 5
following a purchase from 08/06/2021
So much more efficient than the big distribution heavyweights.
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R
romain D.
Rating: 2 out of 5
I'm not sure if I'm going to be able to do that... I'm not sure if I'm going to be able to do that. But as soon as you need precision on the tablet with long presses and other (drawings, graphics, games...) the touch becomes capricious and has some latency sometimes. My tablet never did that and worked like a clock before the change. The glass was broken and it worked better than with this one. I wouldn't use glass here again.
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Response from SOSAV
Ciao Romain,

La ringraziamo per la sua opinione e ci dispiace vedere che il suo ordine non le ha dato piena soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e quindi trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
R
Ramdan H.
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good and reliable seller and fast delivery. Thank you
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