Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 970 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

G
Grégoire L.
Rating: 5 out of 5
following a purchase from 04/06/2021
Top-notch after-sales service!
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BELINDA W.
Rating: 5 out of 5
following a purchase from 29/05/2021
I am very pleased with the service and the quality of the product. Super
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Claudio F.
Rating: 5 out of 5
following a purchase from 02/06/2021
Serious and proactive company. Good quality/price ratio. Fast delivery. I highly recommend SosAv.
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Harvey M.
Rating: 5 out of 5
following a purchase from 03/06/2021
I am very pleased with the quality of the product and the service.
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Daniel G.
Rating: 5 out of 5
following a purchase from 02/06/2021
3rd time I order, always as satisfied, there are many other sites but I remain faithful .......
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Dominique L.
Rating: 5 out of 5
following a purchase from 03/06/2021
At the top!
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Viscont F.
Rating: 5 out of 5
following a purchase from 04/06/2021
Fast, reliable, ... after ben.... that's all!
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pascal D.
Rating: 5 out of 5
following a purchase from 02/06/2021
perfectly
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G
gautier L.
Rating: 5 out of 5
following a purchase from 03/06/2021
The screen is perfect, I was able to install it on my son's A12 phone and having bought an official screen there is nothing to complain about. If I get a recommendation on your site I will do it.
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M
max L.
Rating: 4 out of 5
following a purchase from 19/04/2021
despite the delay due to the context, the product has arrived and conforms to the need. the communication is very good. thank you
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J
Joris M.
Rating: 3 out of 5
No news of my order being restocked, until I restarted the service myself.
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Response from SOSAV
Ciao Joris,

Grazie per il vostro feedback!

Infatti, il vostro contatto con noi ha coinciso con la ricezione del pezzo nei nostri locali, niente di volontario che ha detto, ma il caso ha fatto bene.

Vorremmo ringraziarvi per la vostra pazienza e siamo spiacenti per l'inconveniente causato da questo ritardo, che è fuori dal nostro controllo.

Il nostro team rimane a vostra disposizione se necessario.

Cordiali saluti
Il team di SOSav.fr
M
Martial L.
Rating: 1 out of 5
The battery I ordered was not the right one.
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Response from SOSAV
Ciao Martial,

Grazie per la tua recensione e siamo spiacenti di vedere che il tuo ordine per la batteria Galaxy Gear 2 non è di tua completa soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: sentiti libero di scriverci a [email protected] in modo che possiamo essere a conoscenza di questa informazione e trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
V
Véronique G.
Rating: 5 out of 5
following a purchase from 02/06/2021
Deadline met, impeccable...👍
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Nicolas R.
Rating: 5 out of 5
following a purchase from 02/05/2021
Product conforms to the order. Reactive commercial service following a delivery problem
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Victoria D.
Rating: 5 out of 5
following a purchase from 24/05/2021
It's perfect from the beginning to the reception of the order. Thank you
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Paul B.
Rating: 4 out of 5
following a purchase from 05/05/2021
Hello good service on this site of sale of spare parts of original quality without defect and fast of sending
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Philippe G.
Rating: 5 out of 5
following a purchase from 02/05/2021
Order delayed due to the pandemic but all received, in perfect working order. Thank you
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RAPHAEL P.
Rating: 5 out of 5
following a purchase from 23/05/2021
Perfect, especially with the guides
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 02/06/2021
IPhone 11 screen + tools ordered. Meets expectations, phone repaired. Video explanation very well done.
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J
Jean-come S.
Rating: 3 out of 5
The two stickers for fixing the battery were missing
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Response from SOSAV
Ciao Jean-Côme,

Grazie per il tuo feedback e ci dispiace vedere che il tuo ordine non ti ha dato piena soddisfazione.

Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)

La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.

Sinceramente,
Il team di SOSav.fr
J
Jonathan B.
Rating: 5 out of 5
following a purchase from 31/05/2021
The quality is good and the delivery time fast
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Noé D.
Rating: 5 out of 5
following a purchase from 31/05/2021
Super fast!
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Valérie B.
Rating: 4 out of 5
following a purchase from 28/05/2021
Apart from the problem with the bank card, 💳 everything went well.
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Virginie C.
Rating: 5 out of 5
following a purchase from 22/04/2021
Very serious company!
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M
Maxime B.
Rating: 1 out of 5
Order placed in February received in May If I do not contact the chat nobody tells you anything 2 interlocutors 1 totally null The second at the top package arrived 1 day later Proposal for a discount on the next order They are not ready to see it again
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Response from SOSAV
Ciao Maxime,

La ringraziamo per il suo commento e ci dispiace leggere queste informazioni...

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.

Di conseguenza, l'ordine diventa un "pre-ordine", il che significa che abbiamo bisogno di raccogliere il pagamento per poter ordinare il prodotto mancante dal nostro fornitore.

Tuttavia, alcuni riferimenti possono aver incontrato ritardi nella fornitura da parte dei fornitori nelle circostanze attuali e il vostro ordine è stato colpito.

Finché non c'è un aggiornamento, lo stato online del tuo ordine mostrerà "In attesa di rifornimento".

Purtroppo dipendiamo dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficaci per garantire che riceviate il vostro ordine rapidamente.

Ci dispiace per l'impatto che questo ha avuto sulla vostra riparazione...

Non esitate a contattarci, siamo qui per aiutarvi.


Non vediamo l'ora di avere tue notizie,
Il team di SOSav.fr
B
bernard L.
Rating: 5 out of 5
following a purchase from 28/05/2021
super
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C
Christian H.
Rating: 2 out of 5
If everything looks simple on the video, the reality is very different: Ordered a screen for the correct A5 2017 model but when it comes time to mount it, it does not match the model to be replaced. The connectivity is different
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Response from SOSAV
Ciao Christian,

Grazie per il tuo feedback e ci dispiace sapere che il tuo ordine non ha incontrato la tua completa soddisfazione.

Tuttavia, notiamo che non avete ancora contattato il nostro team su questo argomento: non esitate a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e quindi trovare una soluzione rapidamente :-)

Gli errori di riferimento dei fornitori possono esistere, lo scopriremo con certezza.

Il nostro team vi augura una buona giornata e rimane a vostra disposizione se necessario.

Auguri,
Il team di SOSav.fr
J
Jean Pierre L.
Rating: 5 out of 5
following a purchase from 13/05/2021
As usual very good
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A
Aude G.
Rating: 5 out of 5
following a purchase from 29/05/2021
Fast shipping and kit as described. I recommend it.
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M
Marie-france M.
Rating: 5 out of 5
following a purchase from 30/05/2021
Perfect. Phone repaired thanks to the advice and materials.
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F
Frantz P.
Rating: 5 out of 5
following a purchase from 29/05/2021
Perfect advice and super fast delivery.
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Gérard F.
Rating: 5 out of 5
following a purchase from 30/05/2021
Great choice of articles, prices more than correct, fast delivery, nothing to complain about
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Aymeric M.
Rating: 4 out of 5
following a purchase from 14/05/2021
The delivery was a little bit long, but the MicroSD reader works very well for my Switch!
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F
Franck D.
Rating: 5 out of 5
following a purchase from 20/05/2021
Fast and accurate delivery, no worries, I recommend
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Maxime A.
Rating: 5 out of 5
following a purchase from 27/05/2021
Professional and attentive
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STEPHANE S.
Rating: 5 out of 5
following a purchase from 18/05/2021
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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J
Jean-Christophe L.
Rating: 4 out of 5
following a purchase from 10/05/2021
The package got lost in Belgium, but I finally received it with my order. I am waiting for the parts for another order and it will be perfect.
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Lionel A.
Rating: 5 out of 5
following a purchase from 28/05/2021
The screen for Samsung A40 is of good quality, the packaging is serious and the delivery is express. I recommend this site
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Dominique S.
Rating: 5 out of 5
following a purchase from 19/05/2021
Received quickly...compliant battery...
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Patrick P.
Rating: 5 out of 5
following a purchase from 20/05/2021
Delivery received quickly, conforms to my request
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