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S
Rating: 4 out of 5
good product, easy to install!
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 970 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
All reviews
A
Rating: 5 out of 5
Product conforms, fast delivery
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L
Rating: 1 out of 5
I couldn't replace the screen because the new one wouldn't work, the Apple logo was just flashing. And the new screen had dead pixels in the top left corner
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Response from SOSAV
Hello Leon, We thank you for your opinion and we are sorry to see that your order does not offer you complete satisfaction. However, it seems that you have not yet contacted our team regarding this part. In order to discuss this with you, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) A very nice day to you! Sincerely, The SOSav.fr team
I
Rating: 5 out of 5
Fast and efficient as I like. Very serious site
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G
Rating: 5 out of 5
Easy navigation on your site, fast delivery and the part corresponds to my expectations.
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J
Rating: 5 out of 5
Received at my home in the meeting this morning, well packaged perfect condition I thank sosav ?
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A
Rating: 4 out of 5
responsive site nothing to say
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J
Rating: 5 out of 5
I ordered the screen and the repair kit. The order arrived very quickly and the material was as ordered.
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C
Rating: 4 out of 5
Very good
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M
Rating: 1 out of 5
When ordering I am told 48 hours. Not true.
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Response from SOSAV
Hello, you placed your order on 14/04 at 10 pm and your package was handed over to the carrier the next day, 15/04. However, you have chosen to send your order by green letter without tracking. The delivery time is not 48 hours but 4 to 5 working days in normal times (the time may be longer with the health crisis). In case of urgent order, we propose express carriers if needed. We look forward to hearing from you, Sincerely,
B
Rating: 5 out of 5
Product conforms and delivery is fast. I recommend it!
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F
Rating: 3 out of 5
I ordered a oneplus 6 battery, I was a bit misled by the picture that shows an original battery and the text that talks about compatible battery. I'm not particularly satisfied with the battery, it was supposed to improve the battery of my phone which is 3 years old but there is no particular benefit or regression which pushed me to buy an original battery elsewhere. The spatula ordered at the same time is qualitative on the other hand. I will be you I will change the photo that can mislead. The price is attractive but the illustration is misleading.
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Response from SOSAV
Hello, the description of the product sheet does not indicate that it is an official battery but a battery of equivalent quality. The logo of the brand is not present on our visuals (non contractual) either :) On the other hand, if the battery has a defect, we invite you to come back to us by email at [email protected] in order to proceed with an exchange. Sincerely,
J
Rating: 5 out of 5
Fast shipping, good part number, and very clear and easy to follow tutorial for the repair corresponding to the part purchased.
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E
Rating: 5 out of 5
Very good, thank you
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G
Rating: 5 out of 5
Product ordered well packaged and tuto assembly on the site perfect my Wii works again perfectly
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P
Rating: 5 out of 5
Compliant and on time
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F
Rating: 5 out of 5
1000
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G
Rating: 5 out of 5
Very fast services... Fast delivery...
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D
Rating: 5 out of 5
Everything is what I ordered. Very fast shipping and receiving. Thank you.
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B
Rating: 4 out of 5
Very good navigation but I thought I was getting the tools
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M
Rating: 1 out of 5
Product does not correspond at all to what I thought I would receive (full screen iPhone) and customer service is unreachable by phone despite numerous attempts... The solution to my problem by email is not at all satisfactory. Last time for me on this site...
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Response from SOSAV
Hello, As indicated in the email exchanges, you have ordered a simple iPhone SE screen (not assembled). It is well mentioned in the description of this product sheet and in the linked tutorial that it is necessary to recover elements of your old screen (camera, speaker, etc.) to make this new screen work. You have received the product you ordered. We invite you to simply follow the instructions in our free tutorial to complete your repair. Best regards,
J
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Quick
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N
Rating: 5 out of 5
Very good! I recommend
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E
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
perfect fast delivery
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P
Rating: 5 out of 5
Time limit and conforming object
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C
Rating: 5 out of 5
The joystick for the switch did not work and the customer service was very responsive and replaced it with a new one and everything works great.
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M
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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K
Rating: 2 out of 5
Does the job but VERY loud. It is necessary to play with 1 DJ headset to cover the noise of the fan
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Response from SOSAV
I'm not sure what the problem is, but I'm sure it's a good one. The console's fan is not related to this part and we don't understand your message :/ If you think that the mains charger you received has a defect, please contact our customer service by email at [email protected]. If the problem is still with the fan, we advise you to check that the console is correctly connected and to dust it. Sincerely yours,
J
Rating: 5 out of 5
Efficient and fast
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H
Rating: 5 out of 5
By the deadline
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F
Rating: 1 out of 5
My order is incomplete!!! The after sales service is non-existent !!!! It's shameful and not at all professional !!!! I strongly advise against !!!! Run away!!!!!!
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Response from SOSAV
Hello, We are sorry if you had a problem with your order. However, we can't find any trace of an exchange with our customer service to explain your problem and find a solution. Could you send us an email to [email protected] to clarify things and find a solution as soon as possible? Best regards,
J
Rating: 4 out of 5
The spare battery is in order. However, the stickers to stick it are not included and must be ordered separately. Other sellers include it with the battery...
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A
Rating: 5 out of 5
2 items ordered, only 1 delivered, following a complaint and despite the 14 day delay, the 2nd was delivered free of charge.
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J
Rating: 4 out of 5
Very good quality but a bit expensive
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J
Rating: 5 out of 5
Three good
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T
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Just fine, nothing to complain about.
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T
Rating: 4 out of 5
Product conforms, no defect on this part which is second hand
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