Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The products are conform and of good quality, however my note will not pass the 3 stars since following my first order I still miss the isesamo tool that I was charged but which was not in my package. I have to say that I'm very pleased with the service and the quality of the product.
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anonymous A.
Rating: 3 out of 5
Fast and efficient. Lack of clarity on product details...
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anonymous A.
Rating: 3 out of 5
The site is great, it's well done, but to be top notch the merchandise has to be as well.
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anonymous A.
Rating: 3 out of 5
Not satisfied with the product ordered.
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anonymous A.
Rating: 3 out of 5
Good reactivitée of the SAV following a battery delivered with a rate of 18% of wear.
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anonymous A.
Rating: 3 out of 5
Poor quality purchased products
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anonymous A.
Rating: 3 out of 5
I'm not sure if I'm going to be able to get a new one, but I'm sure I'll be able to get a new one, and I'm sure I'll be able to get a new one. I've sent an email to contact sosav who answered that they were going to call me the same day, yesterday, and I'm still waiting. Sincerely ROBERT Benoit
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anonymous A.
Rating: 3 out of 5
correct delivery time
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anonymous A.
Rating: 3 out of 5
Too much waiting not clear enough when buying customer taken hostage by the factory! more transparency!
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anonymous A.
Rating: 3 out of 5
Good site to buy smartphone parts.
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anonymous A.
Rating: 3 out of 5
Delay in delivery not informed on this order... I knew that the product was in the process of being reordered, but no news afterwards about the longer than expected delivery time. if I hadn't contacted the sales department myself, I wouldn't have had any follow-up.
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anonymous A.
Rating: 3 out of 5
Delivered on time
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anonymous A.
Rating: 3 out of 5
The products offered seem to be of average quality. The battery I bought works well but discharges quickly...
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anonymous A.
Rating: 3 out of 5
The site is well done and the guides are great
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anonymous A.
Rating: 3 out of 5
The delivery time was not as advertised on the website, but this was due to a one-off event. I received half of my order because the material reserves were obviously not properly managed. The customer service made me some proposals claiming to be able to send my package "in priority" in the day, instead it was shipped the next day (it was a phone battery, I had ordered for 3 weeks to anticipate the blow, and finally my used battery has finally failed, which has annoyed me for work).
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anonymous A.
Rating: 3 out of 5
The spatula in the repair kit arrived broken despite proper packaging.
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anonymous A.
Rating: 3 out of 5
lots of parts available but often problems in delivery and also lack of suggestions on what additional parts to buy to make a complete repair
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anonymous A.
Rating: 3 out of 5
Trusted site
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anonymous A.
Rating: 3 out of 5
Very good site except the delivery time is too long
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anonymous A.
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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anonymous A.
Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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anonymous A.
Rating: 3 out of 5
Rear panel that comes off
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anonymous A.
Rating: 3 out of 5
Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )
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anonymous A.
Rating: 3 out of 5
I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!
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anonymous A.
Rating: 3 out of 5
Thank you for being here
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anonymous A.
Rating: 3 out of 5
I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...
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anonymous A.
Rating: 3 out of 5
bon site
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anonymous A.
Rating: 3 out of 5
Very responsive contact, but very long delivery time
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anonymous A.
Rating: 3 out of 5
Thank you for the great service.
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anonymous A.
Rating: 3 out of 5
The site itself is very well done. Easy to order. I have nothing to say about the product itself, but before you buy, make sure the video explanation is there. The change of the camera glass is in itself very simple. The PROBLEM is that there was no video and I got bogged down taking everything apart and in the process, I messed up my screen. RESULT: I have to change my 250 screen. SNIFF SNIFF!!!!
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anonymous A.
Rating: 3 out of 5
The quality of the screen is not the best ... but for the price it's still 2 times cheaper than Apple...
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anonymous A.
Rating: 3 out of 5
positive: the repair manual to replace the battery negative: false advertising: the photo on the website does not correspond to the product received
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anonymous A.
Rating: 3 out of 5
Fast and careful shipping. Quality parts. However, a small downside to the standard kit that are sold, for my part the screwdrivers were absolutely not adapted to my phone, no mention on this point, the kit is sold with the screen as the solution to repair your phone yourself, which I could not do.
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anonymous A.
Rating: 3 out of 5
Average, your tuto to change the battery and screen are poorly done.1 video is essential
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anonymous A.
Rating: 3 out of 5
The site is well done with well done tutorials.it's in the shipping that it was not. Sending a generic battery instead of an original...
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anonymous A.
Rating: 3 out of 5
good accessibility . choice and availability of suite
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anonymous A.
Rating: 3 out of 5
Well
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anonymous A.
Rating: 3 out of 5
I had to send a negative review on the tools you recommended, this review was rejected so if the negative reviews are rejected the published comments have no value
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anonymous A.
Rating: 3 out of 5
received quickly well packaged but does not work
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anonymous A.
Rating: 3 out of 5
Site well done!!! but, disappointed with the possibilities of sending because 4 mode of sending before the payment page, but only 2 possibilities Chronopost to 8.90 or 9.90, no other possibilities and more cardboard shipping and cardboard parts crushed, but the part has not suffered!!!
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