Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

Philippe M.

Published on 21/03/2021 à 04h06

well

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Daniel F.

Published on 20/03/2021 à 19h00

Defective part

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Response from SOSAV Published on 22/03/2021

Hello Daniel, We thank you for your message and are sorry to hear about this information. Our team has already contacted you by e-mail and is waiting for your feedback. In the future, and to save time in processing your request, please feel free to contact our customer support directly :-) We are available by e-mail, chat, phone, and on most social networks. We wish you a very nice day, and see you soon! Sincerely, The SOSav.fr Team

SEBASTIEN S.

Published on 20/03/2021 à 18h27

Perfect, complete kit, the explanatory videos are clear and precise. The handling can be done without risk of damaging the phone. The battery change was a child's play except for the screen seal that I did not put back.

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Thierry G.

Published on 20/03/2021 à 16h11

I have received my order and I am very pleased with the service.

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Samuel M.

Published on 20/03/2021 à 15h33

Several exchanges about a non-compatible samsung Galaxy S7 rear camera. The phone, after installing the camera, indicates a message "camera failure" After sending 2 cameras, action for which I salute the sales department, I am told that it must be a problem coming from the interface on the phone side ... But it turns out that the original camera works perfectly every time I reposition it (except for some spots on the optics, which is why I want to replace it). The pb does not come from the interface but from the non-compatibility of the product that was sent to me twice, which is identified "SONY" and does not have the same references as the original. After all these explanations with the SAV and my proposal to send them back the 2 cameras provided that did not serve me against refund of my purchase, no news! I am very disappointed with the outcome of this case because I paid for an item that can not serve me because incompatible.

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Response from SOSAV Published on 22/03/2021

Hello Samuel, Thank you for your comment and we are very sorry about this incident. However, we have not received any response from you following our last e-mail dated March 01. Our team has already answered you on this subject and remains as usual at your disposal if needed, do not hesitate to contact us ;-) Have a nice day.

Mathieu L.

Published on 20/03/2021 à 13h10

Fast delivery But a slight defect in the positioning of the holes After a slight enlargement the phone charges correctly

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Response from SOSAV Published on 22/03/2021

Hello Mathieu, Thank you for your comment and we are sorry to hear about this slight machining defect. It seems that you did not contact our team about this, in the future do not hesitate, we are always available and always find solutions :-) Have a nice day. Sincerely, The SOSav.fr Team

Michel R.

Published on 20/03/2021 à 03h09

TOUT A ETE RESPECTE

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Lisa G.

Published on 19/03/2021 à 13h26

Fast delivery and easy to change on my phone, hope it lasts long!

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Dominique Junior J.

Published on 19/03/2021 à 11h25

No Comment

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Hélène F.

Published on 18/03/2021 à 19h48

Very intuitive

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guillaume R.

Published on 18/03/2021 à 10h01

very good nothing to say

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Apostolo V.

Published on 18/03/2021 à 08h32

Great customer contact. Fast (chat), courteous and efficient

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Laetitia C.

Published on 18/03/2021 à 08h11

I have been using it for a while now and it works great. I installed the new screen and it works perfectly. I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the quality of the service.

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oivier B.

Published on 18/03/2021 à 07h39

compliant product. On the other hand, no possibility of using the promo code ....

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Theophile L.

Published on 17/03/2021 à 20h52

Clear site with a lot of videos/photos to guide the repair.

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Richard B.

Published on 17/03/2021 à 17h26

Excellent handling of my order

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Cyrille G.

Published on 17/03/2021 à 17h13

Well

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clive H.

Published on 17/03/2021 à 17h11

Perfect

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Daniel P.

Published on 17/03/2021 à 17h00

Very good, keep it up!

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patrick L.

Published on 17/03/2021 à 16h56

Cat quality

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Jean-Luc L.

Published on 17/03/2021 à 16h48

Perfect

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theo S.

Published on 17/03/2021 à 14h17

not very fast delivery

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Response from SOSAV Published on 17/03/2021

Hello Theo, We thank you for your comment and are sorry to see that your order does not offer you complete satisfaction. It is possible that you have unfortunately come across a defective batch... However, you did not contact our team regarding this part when you noticed the incident. We could have shipped a new kit for example. Anyway, we remain available and at your disposal if needed, do not hesitate! Have a nice day. Sincerely, SOSav.fr

laurent C.

Published on 17/03/2021 à 12h40

Ras nickel

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fred T.

Published on 17/03/2021 à 09h33

quick replacement of a defective part perfect service

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Guillaume H.

Published on 17/03/2021 à 08h06

Great site and very good quality products

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wilfried M.

Published on 17/03/2021 à 06h34

Fast delivery.nothing to say.perfect.

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Janick P.

Published on 16/03/2021 à 07h39

Very good

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Fab T.

Published on 15/03/2021 à 21h32

Very fast.

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Francois B.

Published on 15/03/2021 à 21h25

Easy search for parts, correct price for a fast delivery François B

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Daniel G.

Published on 15/03/2021 à 18h30

Very good

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sebastien S.

Published on 15/03/2021 à 18h11

Fast delivery and good product

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JEAN-CHARLES F.

Published on 15/03/2021 à 17h02

Product conforms, received on time. Nothing to complain about.

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Mickaël N.

Published on 15/03/2021 à 16h41

Fast, very professional

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Pascal R.

Published on 15/03/2021 à 16h25

I received the battery for my macbook pro very quickly and it works very well. I really appreciated the two screwdrivers that came with it as a gift, without which I would not have been able to take my mac apart. Thank you so much for your help.

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Adamuz F.

Published on 15/03/2021 à 15h58

Very good

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Alexandre G.

Published on 15/03/2021 à 15h58

Perfect and fast!

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Marjorie D.

Published on 15/03/2021 à 15h26

Satisfied with my purchase

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Monique L.

Published on 15/03/2021 à 14h50

I give 5 stars for your good customer relations and regular follow-up.

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Claude T.

Published on 15/03/2021 à 14h50

I quickly found what I wanted and what I received was what I wanted. The tutorial was very useful for the replacement of the screen and the tools were complete.

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Antonio B.

Published on 15/03/2021 à 08h55

I have been using this product for a long time and it is very good. I recommend

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