Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

G
guillaume D.
Rating: 5 out of 5
Very serious and professional people. I ordered a speaker for Nintendo switch and the tool set. I ordered a speaker for the Nintendo switch and the tool set, but no luck, the Y0 screwdriver got "eaten up" and became unusable. I sent a message on the Messenger of SOSAV, very fast answer and sending a new complete set at their charge. I received it very quickly and this time the repair went very well. I can only thank them and recommend them and I will gladly go through them again for future repairs.
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Bruno J.
Rating: 4 out of 5
Efficiency and speed
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Alain M.
Rating: 5 out of 5
fast delivery, good people to talk to.
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Aude L.
Rating: 5 out of 5
Product conforms perfectly to ds3xl, fast delivery
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Frederic A.
Rating: 5 out of 5
Impeccable
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FREDERIC C.
Rating: 5 out of 5
Perfect!
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Jean P.
Rating: 5 out of 5
Very good contact with these managers.
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David D.
Rating: 5 out of 5
Extremely fast delivery works perfectly nothing to say I recommend
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Charles C.
Rating: 1 out of 5
The part received does not work.
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Response from SOSAV
Hello Charles, Thank you for your message and we are sorry to hear this news :- / It seems that you have not yet contacted our team regarding this obviously defective part. In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
N
Nicolas M.
Rating: 5 out of 5
Very good
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Isabelle L.
Rating: 5 out of 5
Everything went very well, order placed one evening 2 days later delivery was in the mailbox. Thank you very much.
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Antonio P.
Rating: 4 out of 5
Very good delivery
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remy L.
Rating: 5 out of 5
delivered as soon as possible well packaged product competitive price
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Jean-Eric V.
Rating: 5 out of 5
Fast and compliant.
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Mohamed B.
Rating: 5 out of 5
I came to this site out of disappointment with a competitor's site, and from the first order, the parts I ordered were good and delivered very quickly. I just hope that these are quality parts that will last over time, but I'm not disappointed yet. I recommend
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Laurent G.
Rating: 5 out of 5
Ordered on Monday, received Thursday! Hard to do better. Thanks
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Aurélien L.
Rating: 5 out of 5
Perfect quality (too bad I don't have the little Carambar with each time ??)
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sebastien F.
Rating: 5 out of 5
Niquel
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Morgane S.
Rating: 3 out of 5
I have not had any problems with the products but my order has not been validated even though the payment has been taken. I had to call the service again after a week without any news about my order. They were quite responsive and recognized their fault but no commercial gesture.
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Response from SOSAV
Hello Morgane, We are sorry for this technical incident, which is beyond our control. We have not applied any additional discount to your order because a 15% discount was already applied to it :-) Our team is at your disposal for any further information. Have a nice day ! Sincerely, The SOSav.fr team
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Domagné J.
Rating: 4 out of 5
very fast and very good value for money
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Frédéric A.
Rating: 4 out of 5
Nothing to add
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Sébastien F.
Rating: 3 out of 5
Adaptable part whose quality and installation is not the same as the original part
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Response from SOSAV
Hello Sebastien, We are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part that does not suit you. In order to start taking care of your request, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Stanislas C.
Rating: 5 out of 5
I order only once in a while and I will send you a discount once the order is done. What is the point?
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Thomas S.
Rating: 5 out of 5
Good delivery, fast and efficient. Fairly average product, but the price is right on target. Satisfied with the service provided by Sosav
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Abesalom M.
Rating: 5 out of 5
good and fast service. reasonable prices
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Nicolas G.
Rating: 5 out of 5
I AM VERY SATISFIED WITH THE SITE, THE DELIVERY AND THE MATERIAL RECEIVED. THANK YOU.
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JEAN-MARIE D.
Rating: 5 out of 5
perfect
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Jean-Marie S.
Rating: 5 out of 5
perfectly
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Arnaud M.
Rating: 5 out of 5
Perfect!
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Christophe O.
Rating: 5 out of 5
iPhone 6s screen delivered very quickly in Guadeloupe (1 week). I already had the disassembly tools. Be careful to order them on the site if not. Assembly thanks to the video tuto on the site. It takes patience and meticulousness. In the end, my iPhone seems to work perfectly.
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FABIEN T.
Rating: 5 out of 5
the photo sensor became defective after 6 months, sensor changed with 1 year warranty! very responsive service! what a relief.
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PATRICE V.
Rating: 5 out of 5
Perfect
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Patrick T.
Rating: 5 out of 5
Very fast and careful shipping. Everything is perfect. I recommend it.
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bénédicte M.
Rating: 5 out of 5
very fast and high quality
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jonathan M.
Rating: 5 out of 5
Conforms to the description Fast delivery perfect
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Yves P.
Rating: 5 out of 5
Very good, impec service, guides and videos well done. I changed the battery, the camera and the lens of a Huewei P20 Pro following the guide, easy. The first camera was defective and was changed immediately. I recommend
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Valerie C.
Rating: 5 out of 5
Very happy with my purchase.
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Laura K.
Rating: 5 out of 5
Very satisfied, package arrived on time
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Jc B.
Rating: 5 out of 5
Effective
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G
glenn D.
Rating: 5 out of 5
Easy to navigate
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