Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

Stéphane G.

Published on 02/02/2021 à 12h22

100% Satisfied The usb-c connector on my oneplus 6T is replaced and it charges again without difficulty. I saved 55 if I had it replaced in the shop.

Translated reviews

Sylvain J.

Published on 02/02/2021 à 12h19

Well

Translated reviews

Renaud D.

Published on 02/02/2021 à 11h17

Material conforms and fast delivery

Translated reviews

remy S.

Published on 02/02/2021 à 10h52

perfectly

Translated reviews

Riichard G.

Published on 02/02/2021 à 09h52

Excellent site. I have used their guides several times and have had success with repairs by following their advice carefully.

Translated reviews

Pierre B.

Published on 02/02/2021 à 09h49

All is correct or almost. Indeed the plastic bag containing the instruments was probably very old. It was breaking into many pieces leaving the instruments falling out.

Translated reviews

Jean Maurice R.

Published on 02/02/2021 à 09h46

For a 1st order, it's simple, fast and not too expensive.

Translated reviews

Dominique P.

Published on 02/02/2021 à 09h06

Compliant

Translated reviews

Patrice E.

Published on 02/02/2021 à 05h31

The price is affordable, the shipping is fast, but there is a problem contacting customer service. It's a shame. Because product purchased does not work.

Translated reviews

Response from SOSAV Published on 04/02/2021

Hello Patrice, Thank you for your comment. After checking via the order number and your email address, it seems that you have not yet contacted our team regarding this defective part. We can be reached by phone, online chat, email (we respond within a few hours), and on most social networks. So don't hesitate to contact us by e-mail at [email protected] : our team will be happy to help you as soon as we are informed :-) Have a nice day ! Sincerely, The SOSav.fr team

marie H.

Published on 01/02/2021 à 23h40

I found the site quite brilliant, the step by step photo tutorial to change the battery of the exact model of my phone made the operation accessible even to a beginner like me, the list of useful products for the operation is appreciable, it is not only useful for sosav but also for the user. glad this site exists!

Translated reviews

philippe G.

Published on 01/02/2021 à 21h13

excellent!

Translated reviews

Laurent L.

Published on 01/02/2021 à 20h24

Fast and efficient! I recommend

Translated reviews

alain L.

Published on 01/02/2021 à 19h14

the site is good, easy to order, very responsive

Translated reviews

Response from SOSAV Published on 04/02/2021

Hello Alain, Thank you for your comment. Do not hesitate to tell us what we can improve in order to get 5 stars ;-) Sincerely, The SOSav.fr team

Emmanuel B.

Published on 01/02/2021 à 19h07

Ras !

Translated reviews

Nicolas G.

Published on 01/02/2021 à 18h52

The product sold does not work with the Nintendo Switch as advertised

Translated reviews

Response from SOSAV Published on 04/02/2021

Hello Nicolas, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team concerning this obviously defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you once informed of this incident :-) Have a nice day! Sincerely, The SOSav.fr team

Guillaume F.

Published on 01/02/2021 à 18h24

Excellent site.

Translated reviews

victor L.

Published on 01/02/2021 à 18h19

Fast and accurate order

Translated reviews

mohamed T.

Published on 01/02/2021 à 18h04

Poor quality products

Translated reviews

Response from SOSAV Published on 03/02/2021

Hello Mohamed, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team regarding this part which does not seem to suit you. Moreover, they are official stickers of the brand 3M, whose reputation in terms of reliability is no longer to be made :-( We invite you to contact us by e-mail at [email protected] in order to make the point on this order: our team will be happy to help you :-) Have a great day! The SOSav.fr team

sebastien S.

Published on 01/02/2021 à 18h04

Three good

Translated reviews

Sylvain G.

Published on 01/02/2021 à 18h00

Great, as described, great tools, received in 2 days, I recommend!

Translated reviews

Guy T.

Published on 01/02/2021 à 17h50

Fast and compliant! Nothing to say. The Magsafe is just a bit too long and almost hides the second USB 3 port, but you only need a little bit of skill to use this second USB port. So perfect.

Translated reviews

DANIEL D.

Published on 01/02/2021 à 12h37

Product conforms to the website, I recommend.

Translated reviews

Alexandre L.

Published on 01/02/2021 à 11h22

Good price, fast delivery. However, it would be necessary to put a little more information on your products such as the origin (original battery or compatible) and the theoretical autonomy. It would help to make a choice!

Translated reviews

Philippe N.

Published on 01/02/2021 à 11h16

Perfect, I was able to change the battery of my old IPhone 5 s at a lower cost

Translated reviews

Gilles L.

Published on 01/02/2021 à 09h20

Easy navigation, fast delivery

Translated reviews

Isabelle V.

Published on 01/02/2021 à 07h57

Great quality products and 100% compatible, delivered very quickly.

Translated reviews

Jean-Michel T.

Published on 01/02/2021 à 07h28

Fast delivery, good price, very practical repair tutorial

Translated reviews

Ange L.

Published on 01/02/2021 à 07h16

very good site, in addition they explain how to assemble the parts a real plus, the delivery very fast I was able to repair right away. i strongly recommend

Translated reviews

J. Alberto Z.

Published on 31/01/2021 à 20h21

Very good

Translated reviews

christophe D.

Published on 31/01/2021 à 19h56

perfect

Translated reviews

Bruno L.

Published on 31/01/2021 à 18h20

Order still not received

Translated reviews

Response from SOSAV Published on 03/02/2021

Hello Bruno, ? We thank you for your comment and confirm that your order has been shipped on 25/01/2021 by our logistics team, in green letter without tracking, according to your request. The shipping delays can run up to ten days after the shipment at the moment ? I have not yet contacted our team regarding this long-delayed parcel. Do not hesitate to contact us by e-mail at [email protected] : our team will be happy to help you :-) ? We look forward to hearing from you, and wish you a wonderful day! Sincerely, The SOSav.fr Team

Remi G.

Published on 31/01/2021 à 17h43

On-time delivery

Translated reviews

Alexandre W.

Published on 31/01/2021 à 17h42

Fast and accurate shipping Good products

Translated reviews

Alexandre B.

Published on 31/01/2021 à 17h39

Well done site. With the necessary explanations.

Translated reviews

Sylvain R.

Published on 31/01/2021 à 17h36

Top.

Translated reviews

Jean Michel B.

Published on 31/01/2021 à 17h20

Perfect

Translated reviews

Christian R.

Published on 31/01/2021 à 17h14

Fast delivery, efficient support

Translated reviews

Mohamed A.

Published on 31/01/2021 à 17h00

Fast delivery. Product conforms. Good quality/price ratio.

Translated reviews

daniel R.

Published on 31/01/2021 à 16h17

races ok

Translated reviews

JEROME M.

Published on 31/01/2021 à 16h13

Exellent

Translated reviews