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A
Rating: 3 out of 5
The return of the item at our expense is still a big minus in service. I am not sure I will buy in the future for this reason.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 970 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
3 star reviews
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Rating: 3 out of 5
perfect product, perfect packaging, but long wait before shipping, yet paid by paypal!
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Rating: 3 out of 5
order sent quickly
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A
Rating: 3 out of 5
good for disassembling my phone, but no return for reassembling my phone.
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Rating: 3 out of 5
Fast service. Clear presentation of the products on the site. I have been buying from SOSAV several times without any unpleasant surprises. I recommend it.
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Rating: 3 out of 5
long delivery time, without waiting message or indicative delivery date (+ 1 month waiting time). What's more, delivery of an item that does not correspond to the request.
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Rating: 3 out of 5
pas forcement fiable.
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Rating: 3 out of 5
Product adapted to the demand. Excellent response and delivery time. I was very pleased with the quality of the product and the service provided. I would like to thank you for the excellent service.
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A
Rating: 3 out of 5
I don't understand the price difference between a home delivery and a delivery in a pick up station, nor the delay. I think a simple bubble letter would have been sufficient.
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Rating: 3 out of 5
I'm not sure I'll be able to find the right product, their search engine needs to be improved. Contact with the after-sales service is not good, I'm not sure I'll go through this site again
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Rating: 3 out of 5
Fast shipping, but the package arrived crushed, fortunately nothing damaged, because the package was crushed on the bottom (probably transported upside down) - 3 stars because the protective padding does not surround the goods! all was underneath ... if the package had been crushed on top, the iPhone 6 screen I ordered would have arrived broken! (protection of the goods to be revised or at least improved)
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Rating: 3 out of 5
the tutorial part is great!
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Rating: 3 out of 5
Very good, except omissions in the tutorial of some difficulties. impeccable shipping, best price I have found
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Rating: 3 out of 5
a good site but the compatibility of some products must be checked concerning the Samsung s4 screen.
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Rating: 3 out of 5
package arrived in bad condition
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Rating: 3 out of 5
No problems with the site.
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Rating: 3 out of 5
Good, but I didn't get the right antenna (too short)
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Rating: 3 out of 5
serious site, careful and fast shipping. video tutorials would be a real plus
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Rating: 3 out of 5
a little long but the screen was in restocking
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Rating: 3 out of 5
I have just returned my order because I was mistaken ref there I am told that I would have noted my order number on the package I have never done this on other site and I am told that my package may be refused I have an urgent need for my battery I expect not too choice
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Rating: 3 out of 5
sloppy packaging
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Rating: 3 out of 5
Product (Lumia 920 screen) well packaged, fast shipping, reasonable price, but it is not clear from the start that it is a used part. A screen clip was broken for example. This was not a problem when reassembling but it detracts from the experience.
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Rating: 3 out of 5
Impossible to contact customer service directly by email.
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Rating: 3 out of 5
In the screen there's a white green thing at the top
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Rating: 3 out of 5
Quality product but does not work. The screen does not turn on. Requested a return but no response in a week. What does customer service do?
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Rating: 3 out of 5
NOT BAD BUT STILL NEED THE MATERIAL TO WORK!!!!!!!
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Rating: 3 out of 5
I'm very pleased with the quality of the product and the packaging. The postage is too expensive and the delivery is not fast enough.
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Rating: 3 out of 5
Great products and delivery but difficult to contact you for ordering issues.
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Rating: 3 out of 5
The site is relatively well designed. Maybe review the shipping of packages. An iPhone rear camera may not require a whole package especially when it is filled with paper and a carambar! A simple tracking letter to ship it and does not cost 6!
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A
Rating: 3 out of 5
Some operations are delicate to take off some parts it is necessary to force well, perhaps to attract the attention...
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Rating: 3 out of 5
Everything will depend on what happens next
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Rating: 3 out of 5
Product conforms, but delivery time a little long, more than 10 days without news, following my phone call to the company, the product is sent in the stride?
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Rating: 3 out of 5
I was supposed to receive my order the next day and chronopst did not know the opening hours of the relay store. They arrived too late. I had to wait until the next day.
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Rating: 3 out of 5
slightly expensive elements
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Rating: 3 out of 5
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
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Rating: 3 out of 5
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
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Rating: 3 out of 5
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
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Rating: 3 out of 5
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
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Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Rating: 3 out of 5
I received the wrong product. I received a full screen 5c instead.
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