Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 4 stars

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A
André A.
Rating: 4 out of 5
following a purchase from 02/07/2026
Material replaced successfully
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Julien P.
Rating: 4 out of 5
following a purchase from 01/06/2026
A bit expensive for spare parts, but otherwise the videos are very clear and the result is as expected.
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Patrick C.
Rating: 4 out of 5
following a purchase from 13/04/2026
Nickel
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jean marie F.
Rating: 4 out of 5
following a purchase from 03/04/2026
delivery in accordance with the order, no particular problems, device reassembled and functioning again
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Lucien L.
Rating: 4 out of 5
following a purchase from 15/03/2026
Perfect
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Jean R.
Rating: 4 out of 5
following a purchase from 09/03/2026
Fast delivery and matching the ordered product
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Christian R.
Rating: 4 out of 5
following a purchase from 04/03/2026
Delivery time a bit long
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Etienne C.
Rating: 4 out of 5
following a purchase from 22/02/2026
The parts allowed me to repair my mobile phone, helped by the tutorial.
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Quentin B.
Rating: 4 out of 5
following a purchase from 31/01/2026
So far it has been a week since I installed my new screen on my iPhone thanks to the installation guide and the product provided by sosav everything works very well and the screen is like new thank you
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Christine G.
Rating: 3 out of 5
following a purchase from 18/01/2026
I am not sure about the "original" version of the battery. Too bad
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
D
Denis G.
Rating: 3 out of 5
following a purchase from 27/12/2025
the delivery was delayed, but I received the right piece so everything is fine
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tony M.
Rating: 4 out of 5
following a purchase from 01/01/2026
Order in accordance with the request.
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Jean Claude F.
Rating: 4 out of 5
following a purchase from 29/12/2025
Used to the site Good value for money Site to recommend
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Fabrice P.
Rating: 4 out of 5
following a purchase from 24/11/2025
Very good product, acceptable delivery despite a routing error of the tracking letter from French Post. It may be time to start thinking about changing delivery methods.
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Hedi B.
Rating: 4 out of 5
following a purchase from 03/11/2025
Ras
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Simon S.
Rating: 4 out of 5
following a purchase from 01/11/2025
Products conform and functional. But the electronic part was poorly packaged and was no longer in its bubble wrap.
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MICHEL T.
Rating: 3 out of 5
following a purchase from 28/10/2025
It's a shame that Colissimo is 4 days late
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
B
benjamin L.
Rating: 3 out of 5
following a purchase from 02/08/2025
Hello, the battery just failed. That's not much usage time...
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JONAS B.
Rating: 4 out of 5
following a purchase from 13/10/2025
Fast delivery, fortunately very well packaged (back glass of a Sony). Just a shame to have to order the glue separately, could be included given the price.
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Etienne V.
Rating: 4 out of 5
following a purchase from 06/10/2025
Satisfied with my order, I just regret that the battery ordered had a manufacturing date in 2023 and was older than the battery of my phone. I suppose that a battery unused for so long deteriorates.
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florent R.
Rating: 3 out of 5
following a purchase from 01/10/2025
Screen impeccable, but the battery adhesive / phone closure joint was missing
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Marc S.
Rating: 4 out of 5
following a purchase from 26/09/2025
I find that the screen was not protected enough considering the handling of packages by the delivery people. Packaging too soft
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gérard L.
Rating: 3 out of 5
following a purchase from 24/09/2025
I couldn't fix my phone despite 2 installations. However, I got answers to my questions from the website
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Thomas B.
Rating: 4 out of 5
following a purchase from 12/09/2025
Everything went very well. Thank you
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denis R.
Rating: 4 out of 5
following a purchase from 08/09/2025
Phone repaired with the parts. There are missing indications on the possible pre-folding of the sheets and a restart procedure if needed. For my example, I had to press vol + vol - and power button for 30 seconds.
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Alexandre A.
Rating: 4 out of 5
following a purchase from 31/08/2025
Reactive service! Well done
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Joël M.
Rating: 4 out of 5
following a purchase from 20/08/2025
Good
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blicq M.
Rating: 4 out of 5
following a purchase from 13/08/2025
The parts (charging port, sealing gasket, and rear glass for iPhone 14) arrived quickly and well packaged. I only regret that the sealing gasket compatible with iPhone 14/16 is not super fitted for an iPhone 14 and will at least serve as glue for the rear glass. I recommend.
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bernard D.
Rating: 4 out of 5
following a purchase from 12/08/2025
Hello, it would be nice if the color of the screwdrivers matched the photos and video. Best regards.
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Gilles B.
Rating: 3 out of 5
following a purchase from 25/07/2025
The solvent does not work.
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eric F.
Rating: 3 out of 5
following a purchase from 31/07/2025
Moderately satisfied with the quality of the case and appearance too different from the original Apple. The battery is too low-end compared to the price; the same on other sites is easily two to three times cheaper.
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Morad B.
Rating: 4 out of 5
following a purchase from 17/07/2025
Quick is no problem with the part for now but I take away 1 star because of the price of the part being way too high compared to the competition's price
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Claudine G.
Rating: 4 out of 5
following a purchase from 22/07/2025
Good
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eric D.
Rating: 4 out of 5
following a purchase from 01/07/2025
Product conforms, just missing the gasket between the glass and the casing and also the small triwing screwdriver.
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J-François M.
Rating: 4 out of 5
following a purchase from 28/06/2025
just missing the glue
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Mathieu B.
Rating: 3 out of 5
following a purchase from 23/06/2025
OLED screen supposedly of better quality than a basic screen on iPhone X, but when I compare it to one I bought from a competitor for half the price, the quality is largely equivalent... anyway, I expected better color rendering and clarity at this price... a bit disappointed with this purchase. Fast and careful shipping, nothing to complain about.
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THIERRY C.
Rating: 3 out of 5
following a purchase from 29/05/2025
The received part does not conform to the original one.
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Damien C.
Rating: 3 out of 5
following a purchase from 24/05/2025
Battery not recognized by my phone, yet displayed as OEM.
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Julien V.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping
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valentin D.
Rating: 4 out of 5
following a purchase from 11/05/2025
Still, you could put the necessary adhesive tape to secure the screen to the chassis... I felt quite clever.
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