Customer reviews of Spot Literie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 830 published reviews
5 2 653 94% 4 133 5% 3 17 1% 2 12 0% 1 15 1%

Summary of reviews

The online store Spot Literie is praised for its efficient and reliable delivery, with many customers noting that their packages arrived quickly and in perfect condition, matching their orders exactly. The communication throughout the process is highlighted as excellent, with friendly and knowledgeable support available to assist with inquiries and provide advice. Customers appreciate the well-designed website that makes ordering straightforward and accessible, allowing them to find specific spare parts easily.

Reviews 1, 2, 3 and 4 stars

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G
GUERARD M.
Rating: 4 out of 5
following a purchase from 14/03/2024
I am very satisfied
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Hervé D.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very fast and careful shipment, but my custom dimensions were not taken into account, so I had to recut all 50 slats.
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Claire C.
Rating: 4 out of 5
following a purchase from 15/02/2024
Impec
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Jean W.
Rating: 4 out of 5
following a purchase from 08/02/2024
👍🏻
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FERAMUS B.
Rating: 4 out of 5
following a purchase from 19/01/2024
on-time delivery
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Jean Pierre P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Perfect
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C
Claudette D.
Rating: 3 out of 5
following a purchase from 31/01/2024
The first part I received was the wrong one, so I can't be completely satisfied. However, I got a quick response to my complaint and the exchange was quick too. The person I spoke to on the phone was very friendly.
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Mariano D.
Rating: 3 out of 5
following a purchase from 27/01/2024
good material but delivery problem chronopost is really not a good choice for your deliveries.
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Claudine B.
Rating: 4 out of 5
following a purchase from 29/01/2024
fast delivery
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Alain C.
Rating: 4 out of 5
following a purchase from 26/01/2024
The products I received correspond exactly to the description and my expectations.
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Daniel R.
Rating: 3 out of 5
following a purchase from 05/01/2024
Correct site. Good delivery. Good price. Average item but repair done.
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Jean-Jacques D.
Rating: 4 out of 5
following a purchase from 23/01/2024
Great packaging and delivery. However, the remote control holder does not fit on this one. I had to use the old one.
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Sebastien D.
Rating: 4 out of 5
following a purchase from 06/01/2024
Fast delivery, I recommend
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Michel L.
Rating: 4 out of 5
following a purchase from 15/12/2023
Simple, efficient navigation
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esteban L.
Rating: 4 out of 5
following a purchase from 11/12/2023
all very well
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RIVOIRE P.
Rating: 4 out of 5
following a purchase from 26/11/2023
perfect site for orders, products and delivery. Perfect communication by courier when we need advice... but 1 month ago I reported a problem with a previous remote control already purchased from you and still under warranty... I was told to send me a return label to send it back to your supplier... and I'm still waiting for it... So I ordered a new one from you and it was delivered very quickly. Here's a copy of the e-mail from your service department dated 04/12/2023: Hello, I finally got a return from UMEC concerning your remote control. I'll send you a label so that you can return the remote control.
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Gerhard W.
Rating: 4 out of 5
following a purchase from 27/12/2023
Fast delivery. The packaging chosen for the weight of the two discs was insufficient. The packaging was badly damaged (This text was translated from German into French with the help of Google).
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Alain H.
Rating: 4 out of 5
following a purchase from 10/12/2023
Very good service, very good contact 2 slats had a manufacturing defect, they were quickly replaced
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Dominique D.
Rating: 4 out of 5
following a purchase from 06/12/2023
The slats were delivered promptly but are not strong enough.
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Franck P.
Rating: 4 out of 5
following a purchase from 02/12/2023
Fast delivery, the product corresponds to the description, but I find it a little loose for the size of the slats.
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Andrés J.
Rating: 2 out of 5
following a purchase from 27/11/2023
el motor, no ha funcionado de la forma correcta
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Carole P.
Rating: 4 out of 5
following a purchase from 10/11/2023
Simple and efficient. I had no trouble finding it on the site.
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Jean-Claude S.
Rating: 4 out of 5
following a purchase from 07/11/2023
No Problem
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Vittore Maria R.
Rating: 4 out of 5
following a purchase from 20/10/2023
Good access. No information on date of issue.
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André L.
Rating: 4 out of 5
following a purchase from 22/10/2023
Everything was perfect
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Marcel M.
Rating: 4 out of 5
following a purchase from 27/10/2023
No problems to report. However, the absence of fixing screws should be noted.
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josé C.
Rating: 4 out of 5
following a purchase from 26/10/2023
Mattress support as described easy to assemble
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Roland F.
Rating: 3 out of 5
following a purchase from 29/09/2023
Hello, my remote does not work I contacted your services and I would not have chosen the right model which works with my second remote! in short no refund send back at my expense to receive a new I dropped and nothing to add!
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E
Eliane P.
Rating: 2 out of 5
following a purchase from 27/09/2023
Delivery of unsuitable material!
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jean-michel C.
Rating: 4 out of 5
following a purchase from 28/09/2023
product meets my expectations
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Sébastien T.
Rating: 3 out of 5
following a purchase from 08/09/2023
Fast delivery for my 10 slats, but one of them was cracked.
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YVES M.
Rating: 4 out of 5
following a purchase from 22/09/2023
ok good
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Pierre B.
Rating: 4 out of 5
following a purchase from 05/09/2023
Perfect. Everything went smoothly.
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Remi M.
Rating: 4 out of 5
following a purchase from 16/09/2023
Order taking is good, but your service providers are lousy. Inconsistent information, destination errors and consequent delays
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Jean Marie C.
Rating: 4 out of 5
following a purchase from 09/09/2023
generally good
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Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 11/08/2023
I have already answered your questionnaire a month ago and I am fully satisfied with your services and your clear explanations. Thank you again.
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M
Marie-Hélène B.
Rating: 4 out of 5
following a purchase from 31/08/2023
Speed and reliability
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Sylvain C.
Rating: 4 out of 5
following a purchase from 11/08/2023
Everything is well informed, the order is precise and fast. Thank you
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gaetane B.
Rating: 4 out of 5
following a purchase from 24/07/2023
Simple and efficient. Good value for money
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C
Christophe E.
Rating: 2 out of 5
following a purchase from 05/08/2023
Very fast delivery, but the product is presented as universal, whereas it does not fit on our mattress slats...
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Response from Spot Literie
Hello, we're sorry to hear that this product is not suitable for you. In fact, this product is considered universal as it is suitable for the vast majority of box springs. Please do not hesitate to contact us with your problem so that we can investigate the possibilities. If we cannot find a solution, please return the products to us and we will refund your order. Sincerely The Spot Literie team
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