Customer reviews of Spot Literie

9,8 /10

Based on 2 903 published reviews

5 2 720 94% 4 133 5% 3 21 1% 2 13 0% 1 16 1%

Summary of reviews

Spot Literie receives consistently positive feedback for reliable delivery and responsive service, with fast shipments, well-packaged parcels, and orders arriving on or before expected dates. Customers highlight helpful and professional staff, detailed product advice, and attentive post-sale support that quickly resolves issues and provides refunds when needed. The store is praised for accurate product matching, compatibility with original parts, and clear communication, including order verification calls and timely updates. Overall, shoppers describe trusted reliability, competitive prices, and a smooth, straightforward purchasing experience.

Reviews 1, 2, 3 and 4 stars

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Jean Marie C.

Published on 24/09/2023 à 10h48 following a purchase from 09/09/2023

generally good

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Jean-Pierre B.

Published on 08/09/2023 à 15h26 following a purchase from 11/08/2023

I have already answered your questionnaire a month ago and I am fully satisfied with your services and your clear explanations. Thank you again.

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Marie-Hélène B.

Published on 08/09/2023 à 13h54 following a purchase from 31/08/2023

Speed and reliability

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Sylvain C.

Published on 23/08/2023 à 16h12 following a purchase from 11/08/2023

Everything is well informed, the order is precise and fast. Thank you

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Gaetane B.

Published on 19/08/2023 à 07h55 following a purchase from 24/07/2023

Simple and efficient. Good value for money

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Christophe E.

Published on 16/08/2023 à 00h28 following a purchase from 05/08/2023

Very fast delivery, but the product is presented as universal, whereas it does not fit on our mattress slats...

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Response from Spot Literie Published on 16/08/2023

Hello, we're sorry to hear that this product is not suitable for you. In fact, this product is considered universal as it is suitable for the vast majority of box springs. Please do not hesitate to contact us with your problem so that we can investigate the possibilities. If we cannot find a solution, please return the products to us and we will refund your order. Sincerely The Spot Literie team

Brigitte C.

Published on 15/08/2023 à 16h16 following a purchase from 27/07/2023

easy navigation, fast delivery

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Pierre K.

Published on 11/08/2023 à 14h59 following a purchase from 04/08/2023

Correct

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Jean Jacques N.

Published on 28/07/2023 à 15h16 following a purchase from 20/07/2023

item conforms to my expectations,fast delivery

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Bruno G.

Published on 23/07/2023 à 23h39 following a purchase from 30/06/2023

Very fast delivery

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Aline C.

Published on 13/07/2023 à 17h38 following a purchase from 21/06/2023

Found the lath size I was looking for. I'm delighted

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Timoléon D.

Published on 02/06/2023 à 20h53 following a purchase from 11/05/2023

Products not to my specifications

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Christian E.

Published on 02/06/2023 à 18h58 following a purchase from 26/05/2023

fine, no problems to report

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Marcel A.

Published on 27/04/2023 à 15h36 following a purchase from 19/04/2023

****

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Jean-Claude E.

Published on 20/04/2023 à 18h37 following a purchase from 09/04/2023

Perfect except for the parcel which doesn't fit in the letterbox even though it's standard and the delivery without a signature: you have to be present...

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Florence B.

Published on 14/04/2023 à 10h22 following a purchase from 22/03/2023

good, no problems to report

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José B.

Published on 13/04/2023 à 10h04 following a purchase from 04/04/2023

All was well

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Sylvie D.

Published on 10/04/2023 à 20h02 following a purchase from 16/03/2023

Very good site

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Maryline B.

Published on 09/03/2023 à 13h50 following a purchase from 14/02/2023

FAST, COMPLIANT SHIPMENT

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Giorgio D.

Published on 07/03/2023 à 23h03 following a purchase from 11/02/2023

La spedizione troppo costosa.

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Alain F.

Published on 02/03/2023 à 19h06 following a purchase from 04/02/2023

Satisfied with site and delivery

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Gladys G.

Published on 17/02/2023 à 19h59 following a purchase from 25/01/2023

Good progress on the site

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Charles D.

Published on 17/02/2023 à 13h09 following a purchase from 10/02/2023

Relatively fast delivery and correct prices, but only 11 of the 12 battens ordered were delivered and no way of making a claim on delivery.

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Response from Spot Literie Published on 20/02/2023

Hello, We're sorry to hear that there was an error in your order. We have taken care to send you back the missing item. Please do not hesitate to contact us by e-mail or telephone for this type of incident. We remain at your disposal if necessary. The Spot Literie team

Marcelle S.

Published on 11/02/2023 à 17h35 following a purchase from 18/01/2023

#NAME?

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Olivier P.

Published on 06/02/2023 à 13h39 following a purchase from 29/01/2023

It wasn't very clear that the linkage system ordered was only for ONE pair of footboards.... Remember that to link two beds together, you need to link TWO pairs of footboards together.... In short, the delivery is correct, but it's easy to make a mistake.

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Philippe B.

Published on 22/01/2023 à 11h58 following a purchase from 28/12/2022

First purchase at Spot Literie! No problem with delivery...

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Jacques D.

Published on 14/01/2023 à 15h53 following a purchase from 06/01/2023

Fast delivery. Products conform to order

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Toquec C.

Published on 18/12/2022 à 09h24 following a purchase from 07/12/2022

Easy enough to search

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Étienne P.

Published on 03/12/2022 à 21h02 following a purchase from 25/11/2022

Very good, fast, good product, too expensive.

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Michel T.

Published on 14/11/2022 à 09h27 following a purchase from 02/11/2022

Following my order, I repaired my bed, so I'm satisfied, but I knew it was the power supply that was defective and I had to buy the motor assembly. The quality of delivery seems limited, but if it works for a long time...;

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Acheteur Vérifié

Published on 09/08/2022 à 15h22 following a purchase from 01/08/2022

very satisfied..clear presentation..fast information and very efficient delivery..thank you

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Acheteur Vérifié

Published on 07/08/2022 à 14h34 following a purchase from 28/07/2022

Carton partially torn, but order complete.

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Acheteur Vérifié

Published on 02/08/2022 à 19h49 following a purchase from 26/07/2022

Good product. Good delivery. Expensive product though.

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Acheteur Vérifié

Published on 02/07/2022 à 06h51 following a purchase from 07/06/2022

Simple and efficient

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Acheteur Vérifié

Published on 28/06/2022 à 19h07 following a purchase from 20/06/2022

Only supplier identified for the required product. Fast delivery time.

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Acheteur Vérifié

Published on 16/06/2022 à 12h08 following a purchase from 08/06/2022

Easy to navigate, very fast turnaround, but I would have liked to have had the invoice and warranty card in the parcel, as I don't have a printer.

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Acheteur Vérifié

Published on 14/06/2022 à 20h49 following a purchase from 19/05/2022

Fine

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Acheteur Vérifié

Published on 01/06/2022 à 08h21 following a purchase from 07/05/2022

Very good

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Acheteur Vérifié

Published on 19/04/2022 à 18h15 following a purchase from 10/04/2022

received quickly we are satisfied

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Acheteur Vérifié

Published on 08/04/2022 à 11h13 following a purchase from 15/03/2022

I've dealt with quality staff who know their products well, as well as the attention paid to the customer.

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