Customer reviews of Spot Literie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 830 published reviews
5 2 653 94% 4 133 5% 3 17 1% 2 12 0% 1 15 1%

Summary of reviews

The online store Spot Literie is praised for its efficient and reliable delivery, with many customers noting that their packages arrived quickly and in perfect condition, matching their orders exactly. The communication throughout the process is highlighted as excellent, with friendly and knowledgeable support available to assist with inquiries and provide advice. Customers appreciate the well-designed website that makes ordering straightforward and accessible, allowing them to find specific spare parts easily.

Reviews 1, 3 and 4 stars

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F
Florence B.
Rating: 4 out of 5
following a purchase from 22/03/2023
good, no problems to report
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José B.
Rating: 4 out of 5
following a purchase from 04/04/2023
All was well
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Sylvie D.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very good site
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M
maryline B.
Rating: 4 out of 5
following a purchase from 14/02/2023
FAST, COMPLIANT SHIPMENT
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G
Giorgio D.
Rating: 4 out of 5
following a purchase from 11/02/2023
La spedizione troppo costosa.
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A
Alain F.
Rating: 4 out of 5
following a purchase from 04/02/2023
Satisfied with site and delivery
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Gladys G.
Rating: 4 out of 5
following a purchase from 25/01/2023
Good progress on the site
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Marcelle S.
Rating: 4 out of 5
following a purchase from 18/01/2023
#NAME?
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Olivier P.
Rating: 3 out of 5
following a purchase from 29/01/2023
It wasn't very clear that the linkage system ordered was only for ONE pair of footboards.... Remember that to link two beds together, you need to link TWO pairs of footboards together.... In short, the delivery is correct, but it's easy to make a mistake.
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Philippe B.
Rating: 4 out of 5
following a purchase from 28/12/2022
First purchase at Spot Literie! No problem with delivery...
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Jacques D.
Rating: 4 out of 5
following a purchase from 06/01/2023
Fast delivery. Products conform to order
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Toquec C.
Rating: 4 out of 5
following a purchase from 07/12/2022
Easy enough to search
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Étienne P.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very good, fast, good product, too expensive.
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Michel T.
Rating: 4 out of 5
following a purchase from 02/11/2022
Following my order, I repaired my bed, so I'm satisfied, but I knew it was the power supply that was defective and I had to buy the motor assembly. The quality of delivery seems limited, but if it works for a long time...;
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
very satisfied..clear presentation..fast information and very efficient delivery..thank you
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Carton partially torn, but order complete.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Good product. Good delivery. Expensive product though.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Simple and efficient
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Only supplier identified for the required product. Fast delivery time.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Easy to navigate, very fast turnaround, but I would have liked to have had the invoice and warranty card in the parcel, as I don't have a printer.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Fine
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2022
Very good
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
received quickly we are satisfied
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/03/2022
I've dealt with quality staff who know their products well, as well as the attention paid to the customer.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
I ordered it for the DZ bed in my camper. The mattress slipped and so did the comforter. To be seen with use but it seems to be effective.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
I did not receive the order confirmation as expected! thank you
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
Fast delivery , the products are what I wanted ,
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
no problem
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
A warm welcome, even on a holiday! Efficient. Professionalism
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
good reactivity
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2021
well
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
The navigation on the site is very clear and the delivery time respected. Elegant and apparently solid item, but not very easy to install.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/12/2021
Alas, the model doesn't match, but that's my fault.
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Response from Spot Literie
Hello sir, We are sorry to hear that your order did not meet your expectations.
If you have a problem with your order, please do not hesitate to call or e-mail us so that we can find a solution together. I've emailed you a returns form so that you can return the unsuitable tips to us and we'll refund your order.
I hope this solution works for you and we remain at your disposal if necessary.
Sincerely the Spot literie team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
Product very expensive per unit; therefore, I expect it to be INDESTRUCTIBLE! The ordering site is not easy to use: I wanted a batch of 100 pieces, which is commonplace, but I had to fight to get to the number 100 because this site doesn't know how to offer it in batches directly at a discounted price; likewise for the dimensions: I couldn't work out which one I had ordered: 53 MM, which is also commonplace and seems extraordinary on this site..;
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
Fast, efficient
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Very responsive, product conforms to my expectations.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/08/2021
Stop asking for an opinion as soon as you buy online. It's getting really annoying. We have a need, we look for it, find it and buy it. There's no need to comment when the product delivered corresponds to the product ordered. Only anomalies should be reported. So don't worry, we'll write to you if there's a problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
very fast delivery. site navigation more difficult
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
Good, easy to use. Order delivered quickly, studs just mounted on bed, no opinion on their quality yet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
The product I was looking for was easy to find. Delivery was fast and compliant.
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