Customer reviews of Spot Literie

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 830 published reviews
5 2 653 94% 4 133 5% 3 17 1% 2 12 0% 1 15 1%

Summary of reviews

The online store Spot Literie is praised for its efficient and reliable delivery, with many customers noting that their packages arrived quickly and in perfect condition, matching their orders exactly. The communication throughout the process is highlighted as excellent, with friendly and knowledgeable support available to assist with inquiries and provide advice. Customers appreciate the well-designed website that makes ordering straightforward and accessible, allowing them to find specific spare parts easily.

Reviews 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Everything is perfect! Fast, meticulous service. Thank you so much!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/04/2021
Schnelle Lieferung, leider dann doch falsches Teil. Um Rückabwicklung per Mail und Rücküberweisung angefragt - keine Reaktion mehr. Schade. Teil passt nicht und Geld ist auch weg. Das ist schlechter Servis am Kunden und somit negativ. Fast delivery, unfortunately the wrong part. Asked to cancel transaction by e-mail and delivered - no response. A pity. Part doesn't fit and money is gone too. This is bad customer service and therefore negative.
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Response from Spot Literie
Hello Sir, I am sorry to hear through this post that the part you purchased does not match. We had not seen your emails because they went to junk mail. I will send you a return receipt and your order will be fully refunded upon receipt of the part. We sincerely apologize for this inconvenience. Bonjour monsieur, Je suis désolé d'apprendre à travers ce message que la pièce que vous avez acheté ne correspondait pas. We didn't see your mail because it was sent through the wrong couriers. I will send you a return receipt and your order will be refunded in its entirety upon receipt of the item.
Nous sommes sincèrement désolé pour ce contre temps.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
No complaints. Fast delivery. Good communication.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Very satisfied, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Excellent service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Fast, easy access
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Products as described. Everything went smoothly. Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast, impeccable service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
They're very good, and this enabled me to repair my electric box spring.
It's as good as new and I've been sleeping very well since replacing the stops on my box spring.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Nothing to say, perfect item, fast delivery, perfect instructions.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I easily found the article I needed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Seriousness in the management of the order and also after-sales. Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Fast delivery. Items conform and well packaged. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
I am very satisfied with my order after enquiring with you. The items arrived in very good condition and in accordance with my order. Site to recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Congratulations on the product and the speed of delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Very good product faithful to the original and very good service serious I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Completely satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Product conforms fast delivery easy to install I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Excellent. Order arrived within 3 days. Very reactive and serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Yes very very good, but beware GOOGLE which declares you as a possible spam. but leaves the possibility of opening the mail I am very satisfied and I archived your site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Fast shipping. Easy assembly with instructions. Effective: mattress is securely held in place and won't move.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Deadlines are met and material quality meets expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
All good. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Good quality products, excellent customer service and on-time delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
very well finished product very fast delivery 48 hours
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Order received on time and compliant
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Everything went smoothly. Which is quite rare.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
As described and received promptly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very pleasant staff, competent, available and very good advice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
pleasant site to consult
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Very clear site, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Everything was perfect, the choice on the site, the delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
I am satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Met my expectations and delivered on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Order shipped and received in less than 3 days. Efficiency and security of the site. I recommend this site and will come back to it if necessary.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
very easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Serious and fast company and perfect product description. It's a change from the sh...de Bravo companies.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Easy product selection and low prices. Fast, well-packaged shipment. Spot-Literie is to be recommended.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Everything is in order, including delivery
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