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G
Rating: 5 out of 5
Very satisfied with my purchase, the slats seem to be of good quality. Very fast delivery is a plus.
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Customer reviews of Spot Literie
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 830 published reviews
Summary of reviews
The online store Spot Literie is praised for its efficient and reliable delivery, with many customers noting that their packages arrived quickly and in perfect condition, matching their orders exactly. The communication throughout the process is highlighted as excellent, with friendly and knowledgeable support available to assist with inquiries and provide advice. Customers appreciate the well-designed website that makes ordering straightforward and accessible, allowing them to find specific spare parts easily.
Reviews 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
I placed an online order and, due to an error on my part, I had to request an exchange. The team was very responsive and handled my request quickly and efficiently. Their professionalism and seriousness deserve to be highlighted. Moreover, the quality-price ratio is excellent and hard to match. I recommend this company with complete confidence.
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D
Rating: 5 out of 5
Very good service
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S
Rating: 5 out of 5
Very fast delivery with a little shopping bag as a gift. Thank you
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J
Rating: 5 out of 5
package received on time contact with the company for information .... very friendly and accommodating, thank you
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M
Rating: 5 out of 5
Thank you for the seriousness and follow-up as well as the mobility of the people on the phone
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P
Rating: 5 out of 5
Product conforms, fast delivery
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G
Rating: 5 out of 5
Quick
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C
Rating: 5 out of 5
Ultra fast delivery
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V
Rating: 5 out of 5
Fast delivery, impeccable service
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C
Rating: 5 out of 5
I am very satisfied with my order at Spot Literie. Ultra fast delivery, it's perfect. I recommend
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E
Rating: 5 out of 5
Wide selection of bedding accessories fast shipping!
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S
Rating: 3 out of 5
Nothing to say about the delivered products and the prices. However, after 15 days of waiting, I wrote an email and miracle my order was sent... not a little note or email to explain or apologize for the delay. Communication needs improvement therefore.
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Response from Spot Literie
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality of our products and our prices.
We once again apologize for the shipping delay as well as for our lack of communication during this period. Following the sending of a promotional code before a price increase, we received an exceptional volume of orders, which extended our processing times. However, we should have informed our customers more quickly, and we completely understand your remark.
Regarding your email, we unfortunately found that it had been classified in our spam folder, which explains the lack of response from us. This is not the level of service we wish to provide.
As we had the opportunity to discuss with you over the phone, at Spot Literie, we place great importance on customer satisfaction and quality communication. Your feedback helps us improve, and we thank you for your understanding.
We hope to have the pleasure of assisting you again under better conditions.
The Spot Literie team
We once again apologize for the shipping delay as well as for our lack of communication during this period. Following the sending of a promotional code before a price increase, we received an exceptional volume of orders, which extended our processing times. However, we should have informed our customers more quickly, and we completely understand your remark.
Regarding your email, we unfortunately found that it had been classified in our spam folder, which explains the lack of response from us. This is not the level of service we wish to provide.
As we had the opportunity to discuss with you over the phone, at Spot Literie, we place great importance on customer satisfaction and quality communication. Your feedback helps us improve, and we thank you for your understanding.
We hope to have the pleasure of assisting you again under better conditions.
The Spot Literie team
A
Rating: 5 out of 5
2nd time I order, very satisfied, prices always very interesting, fast delivery, very responsive customer service. Everything is perfect. Don't hesitate, go for it.
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M
Rating: 5 out of 5
Great! Perfect!
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N
Rating: 5 out of 5
Article received. Compliant with expectations.
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M
Rating: 5 out of 5
Perfect! Very responsive on the phone and very business-oriented. Competitive prices.
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P
Rating: 5 out of 5
Respect for the customer and listening
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M
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Sorry for my late reply but the delivery has been delivered. Best regards.
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P
Rating: 5 out of 5
Perfect, I will certainly need your services again. Thank you
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J
Rating: 5 out of 5
Product compliant and fast service
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D
Rating: 5 out of 5
fast delivery, the ordered slats look good, to see in use...small downside for the packaging, well deteriorated, and which opened by itself, fortunately at my place.
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S
Rating: 5 out of 5
the reference of my bed motor was clearly indicated on the site for a risk-free change. Well packaged. perfect!
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D
Rating: 5 out of 5
The recliner lift mechanism arrived right on time and perfectly matched the specifications we expected. It's a pity we couldn't find this item in Lithuania and had to order it from France, but modern e-commerce made the whole process incredibly smooth and successful!
M
Rating: 5 out of 5
Fast delivery and installation of the controllers without any problems
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B
Rating: 5 out of 5
Package received in accordance with my order
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F
Rating: 5 out of 5
Perfect
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U
Rating: 5 out of 5
Reibungsloser Versand. Alles zur vollsten Zufriedenheit. Gerne wieder!
C
Rating: 5 out of 5
excellent communication and fast delivery of the ordered part.
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C
Rating: 5 out of 5
Correct and fast delivery
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J
Rating: 5 out of 5
Fast delivery, item perfectly packaged and suitable for my bed frame
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J
Rating: 5 out of 5
advice, availability, perfect delivery
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M
Rating: 5 out of 5
Very good and serious site.
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J
Rating: 5 out of 5
OK. Compliant product
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J
Rating: 5 out of 5
Perfect Efficient fast
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P
Rating: 5 out of 5
Excellent site where I found the spare parts to repair an electric bed base over 15 years old. Perfect!
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A
Rating: 5 out of 5
Perfect everything works
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H
Rating: 5 out of 5
Well-designed site and easy to use. Deadline respected and ordered product of good quality.
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