Customer reviews of STEAM AND VAPE

9,9 /10

Based on 2 694 published reviews

5 2 533 94% 4 139 5% 3 20 1% 2 2 0% 1 0 0%

Summary of reviews

STEAM AND VAPE consistently delivers fast and careful shipping, with multiple reviews noting deliveries that arrive quickly and in good condition, along with reliable tracking and responsive follow-up. Customers praise the selection of products, including high-end and hard-to-find items, and remark on clear, accurate product descriptions and reasonable pricing. The service experience stands out for friendly, attentive support, easy returns or replacements when needed, and a team that listens and assists promptly. Overall, customers highlight dependable logistics, a broad, quality product range, and supportive, personable customer care.

2 star reviews

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Acheteur Vérifié

Published on 30/01/2018 à 17h52 following a purchase from 10/01/2018

Order not delivered on time

Translated reviews

Response from STEAM AND VAPE Published on 31/01/2018

Hello, We are sorry for the inconvenience caused, beyond our control, followed letters have an indicative time of 24-48h communicated by the services of La Poste. We processed your order as quickly as possible (order received at 3.39pm, dispatched and collected the same day at 3.46pm). However, these shipments can unfortunately be subject to delays. Have a nice day, the Steam and Vape team.

Acheteur Vérifié

Published on 15/01/2015 à 07h54 following a purchase from 07/01/2015

Medium

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