Customer reviews of TÉKIDÉ

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 128 published reviews

Summary of reviews

TÉKIDÉ customers consistently highlight practical, easy-to-install tiles that deliver reliable, mud-free surfaces for horses and paddocks, with many noting dry feet and a quick setup that saves time. Delivery is frequently described as fast and well-coordinated, with drivers and service often praised for professionalism and responsiveness, and the product itself is repeatedly called durable and effective for its intended use. The blends of supportive advice and clear installation guidance stand out as a strength, helping customers choose models confidently and complete installations smoothly. Overall, buyers emphasize dependable performance, straightforward handling, and strong value through efficient delivery and helpful product information.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
The slabs are of good quality, heavy but can be moved by two without issues, even alone. Easy to install, creating stabilized air in a short time. The delivery itself was quick, 10 days after ordering (even in December). A little text message to ask for my availability and keep me informed of the arrival. Top! A few weeks later, we'll see over time.
Translated reviews
Response from TÉKIDÉ
A big thank you for these 5 stars and this comprehensive review that will be very useful for people looking for the slab of their dreams. As always, we will pass it on to all our collaborators, who always appreciate this kind of feedback. Thank you for your trust and see you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 5 out of 5
Very good quality slabs, very easy to install.
Translated reviews
Response from TÉKIDÉ
Thank you very much for these 5 stars and your review that makes us happy. We will pass it on to our teams, who will be happy to see their work recognized. Thank you for your trust and see you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 5 out of 5
Slabs installed in August, a real joy this winter, the horses have dry feet!! Too bad we can't order them individually.
Translated reviews
Response from TÉKIDÉ
Thank you so much for this 5-star review and the photos of your installation. The whole team is always very happy to see satisfied users whose horses now have dry feet. We take note of your comment regarding ordering slabs individually, which is currently not offered for logistical reasons. See you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 5 out of 5
We installed 150m2 of slabs in September on a prepared ground. The horses have dry feet and daily life becomes so much more pleasant, for them as well as for us. Tekide just needs to invent an effective CLEANING TOOL!
Translated reviews
Response from TÉKIDÉ
Thank you for your trust. Congratulations on this beautiful installation and the comfort you provide to your horses. We are open to your ideas regarding the dream tool to clean your stabilized areas ;) See you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 5 out of 5
Very happy with the products and the delivery time, my mares have dry feet this winter and it's great. Nothing to complain about.
Translated reviews
Response from TÉKIDÉ
Five times thank you for these five stars ⭐ We are delighted to know that you and your horses are keeping dry. See you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 5 out of 5
Very good customer service, quick responses. Well-organized delivery but it's a shame that the pallet truck can only run on the road and not on the ground.
Translated reviews
Response from TÉKIDÉ
A big thank you for these 5 stars ⭐ We are happy that you appreciated our services. We also take note of your comment regarding the pallet truck which will help us improve further. See you very soon, The TÉKIDÉ Team
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, Tiles purchased at the Angers fair with free delivery. Reminder to your services as no goods received 1 month later. Upon delivery, one tile was broken at the level of a 'fin'. We did not refuse the goods because 'the sales representative' assured us during the fair that if 'a tile was broken, I quote: 'TEKIDE' would replace it.' It turns out that this is false! I should have refused the pallet! I suggested that when a sales representative passed by, they could drop it off for us. Response: 'it's not good for the planet'. THINK OF THE JOBS OF THE DELIVERY PEOPLE. In short, poor customer service. And thank you for the €60 voucher (which was given to me for 6 months then 1 year). All this to make us take back goods. Have a good day.
Translated reviews
Response from TÉKIDÉ
Hello, We take note of your comments and would like to apologize for the inconveniences encountered. After checking with our logistics service, it appears that your order, placed on November 10 during the Angers fair, did leave our factory within the announced deadlines, on November 21. It seems that our carrier had difficulties reaching you to set a delivery date, which is why you only received your pallet on December 2, 15 working days after your order. Even though this delay was extended, it remains within our standard contractual deadlines. We also understand your dissatisfaction regarding the proposal made by our customer service following the broken fin on one of your tiles during transport. However, we confirm that for both environmental and logistical reasons, we do not send a single tile. TÉKIDÉ is doing everything possible to create a trusting relationship with its customers and to respond as best as possible when inconveniences are encountered. We are sorry that the proposed solution did not suit you. That is why our services have contacted you again. Hoping that the new solution we propose will suit you, our teams remain at your disposal. Best regards, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality slab that is easy to install. My horses are keeping dry.
Translated reviews
Response from TÉKIDÉ
⭐ Top! ⭐ Happy to know that everything went well and that you are satisfied with your tiles. And especially that your horses now have dry feet. Because you know here, it's all about the horses first! Thank you for your trust. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Solid tiles that are easy to install. A potential improvement? Holes in the corners to put 'pegs' and secure the tiles at the edges.
Translated reviews
Response from TÉKIDÉ
⭐ Thank you five times for this review, complete and useful for future users. We also note your recommendation for product improvement. This will be forwarded to our R&D teams. It is thanks to this that we advance, innovate, and improve our solutions. So thank you again. The team is at your disposal if needed. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Good delivery. Easy to install. Good quality.
Translated reviews
Response from TÉKIDÉ
Thank you ⭐ Thank you ⭐ Thank you This feedback on these three fundamental aspects of our job makes us extremely happy and will certainly be passed on to all those who contribute to your satisfaction, from production to delivery. Thank you again. For your trust. For the photo as well. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Competent and honest sellers, very good quality material.
Translated reviews
Response from TÉKIDÉ
Thank you for your comment about the team which touches us a lot. Thank you for your feedback on the material, which we take care to manufacture. Thank you for the photo of your installation. Thank you for your trust. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Great product with prompt delivery.
Translated reviews
Response from TÉKIDÉ
Thanks for the 5 stars! ⭐ The whole team is delighted and is at your disposal should you need us. We hope to see you again soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. Easy to install. Installation does not move under the weight of the horses. So far no complaints. Let's see what the result will be after a winter.
Translated reviews
Response from TÉKIDÉ
Thank you very much for these 5 ⭐! Thank you for this complete feedback :) We are delighted to know that you appreciate our products. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 4 out of 5
Answered our questions, We were loaded directly at the factory, everything went well.
Translated reviews
Response from TÉKIDÉ
Thank you for these ⭐⭐⭐⭐! See you very soon :) The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Easy to install. We are on our 3rd order :)
Translated reviews
Response from TÉKIDÉ
⭐⭐⭐⭐⭐ It's us who give you 5 ⭐! Thank you for your loyalty. We are happy to know that you appreciate our products. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 3 out of 5
The product itself is very good, the booklet with recommendations is also good. However, for a delivery service that is more than average at this price, it's really a shame: - they showed up at my place the first time without ever contacting me, so obviously I was at work, what a waste of time and ecological disaster to have to send the carrier back. - I don't know if it's the carrier's material that was not suitable, but both pallets were broken, which caused a stack of tiles to fall over and scatter on the ground during unloading. Really disappointing especially at this price, luckily the carrier remained calm.
Translated reviews
Response from TÉKIDÉ
Hello Madam, You have informed me of difficulties encountered during the delivery of your products and I would like to apologize for this inconvenience. We certainly understand your position. That is why, following your comment, we contacted our delivery service provider, who informed us that they have modified their process to prevent this kind of situation from happening again. We thank you for bringing this problem to our attention and hope that your tiles will bring you satisfaction. We remain at your disposal for any further information. Best regards, The TÉKIDÉ Team.
A
Acheteur Vérifié
Rating: 5 out of 5
In accordance with the description on the site. Robust tile and easy to install, well worth the effort. Let's see over time for wear.
Translated reviews
Response from TÉKIDÉ
Hello Constance, The whole team thanks you for these ⭐⭐⭐⭐⭐ and the photo of your installation. We are at your disposal if needed. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Received the stabilization slabs which seem to be of good quality, with a nice thickness of rubber. Easy to assemble. I can't wait to see how the result will be during winter.
Translated reviews
Response from TÉKIDÉ
Thank you for this review ⭐⭐⭐⭐⭐, it means a lot to us! Don't hesitate to send us photos of your installation and your horses #lespiedsausec See you soon on tekide.com The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Great advice over the phone, easy order on the site, order tracking and scheduling delivery right away. Downside on the delivery: not on the scheduled day without being informed and the pallet truck was broken during delivery.
Translated reviews
Response from TÉKIDÉ
Hello Sandra, Thank you for all these comments ⭐⭐⭐⭐⭐ They will obviously be passed on to the relevant teams. We take note of your feedback regarding the delivery and will make sure to pass this information to our carrier to avoid this happening again. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
The site is complete, fluid
Translated reviews
Response from TÉKIDÉ
Thank you very much for this feedback 5 ⭐ :) See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect from order to delivery
Translated reviews
Response from TÉKIDÉ
Hello Stéphanie! The whole team thanks you for this comment 5 ⭐. Thank you also for the photos, we love to see your installed slabs. See you soon, The TÉKIDÉ team.