Customer reviews of TÉKIDÉ

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 128 published reviews
5 102 80% 4 22 17% 3 2 2% 2 2 2% 1 0 0%

Summary of reviews

TÉKIDÉ customers consistently highlight practical, easy-to-install tiles that deliver reliable, mud-free surfaces for horses and paddocks, with many noting dry feet and a quick setup that saves time. Delivery is frequently described as fast and well-coordinated, with drivers and service often praised for professionalism and responsiveness, and the product itself is repeatedly called durable and effective for its intended use. The blends of supportive advice and clear installation guidance stand out as a strength, helping customers choose models confidently and complete installations smoothly. Overall, buyers emphasize dependable performance, straightforward handling, and strong value through efficient delivery and helpful product information.

Reviews 1, 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
Great product with prompt delivery.
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Response from TÉKIDÉ
Thanks for the 5 stars! ⭐ The whole team is delighted and is at your disposal should you need us. We hope to see you again soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. Easy to install. Installation does not move under the weight of the horses. So far no complaints. Let's see what the result will be after a winter.
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Response from TÉKIDÉ
Thank you very much for these 5 ⭐! Thank you for this complete feedback :) We are delighted to know that you appreciate our products. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Easy to install. We are on our 3rd order :)
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Response from TÉKIDÉ
⭐⭐⭐⭐⭐ It's us who give you 5 ⭐! Thank you for your loyalty. We are happy to know that you appreciate our products. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 3 out of 5
The product itself is very good, the booklet with recommendations is also good. However, for a delivery service that is more than average at this price, it's really a shame: - they showed up at my place the first time without ever contacting me, so obviously I was at work, what a waste of time and ecological disaster to have to send the carrier back. - I don't know if it's the carrier's material that was not suitable, but both pallets were broken, which caused a stack of tiles to fall over and scatter on the ground during unloading. Really disappointing especially at this price, luckily the carrier remained calm.
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Response from TÉKIDÉ
Hello Madam, You have informed me of difficulties encountered during the delivery of your products and I would like to apologize for this inconvenience. We certainly understand your position. That is why, following your comment, we contacted our delivery service provider, who informed us that they have modified their process to prevent this kind of situation from happening again. We thank you for bringing this problem to our attention and hope that your tiles will bring you satisfaction. We remain at your disposal for any further information. Best regards, The TÉKIDÉ Team.
A
Acheteur Vérifié
Rating: 5 out of 5
In accordance with the description on the site. Robust tile and easy to install, well worth the effort. Let's see over time for wear.
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Response from TÉKIDÉ
Hello Constance, The whole team thanks you for these ⭐⭐⭐⭐⭐ and the photo of your installation. We are at your disposal if needed. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Received the stabilization slabs which seem to be of good quality, with a nice thickness of rubber. Easy to assemble. I can't wait to see how the result will be during winter.
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Response from TÉKIDÉ
Thank you for this review ⭐⭐⭐⭐⭐, it means a lot to us! Don't hesitate to send us photos of your installation and your horses #lespiedsausec See you soon on tekide.com The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
Great advice over the phone, easy order on the site, order tracking and scheduling delivery right away. Downside on the delivery: not on the scheduled day without being informed and the pallet truck was broken during delivery.
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Response from TÉKIDÉ
Hello Sandra, Thank you for all these comments ⭐⭐⭐⭐⭐ They will obviously be passed on to the relevant teams. We take note of your feedback regarding the delivery and will make sure to pass this information to our carrier to avoid this happening again. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
The site is complete, fluid
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Response from TÉKIDÉ
Thank you very much for this feedback 5 ⭐ :) See you soon, The TÉKIDÉ team.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect from order to delivery
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Response from TÉKIDÉ
Hello Stéphanie! The whole team thanks you for this comment 5 ⭐. Thank you also for the photos, we love to see your installed slabs. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 5 out of 5
The tekide slabs have made my daily life and that of my horses much more pleasant!
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Response from TÉKIDÉ
Thank you Aude for this comment, for your trust and your loyalty. The whole TÉKIDÉ team joins me.
A
Acheteur Vérifié
Rating: 2 out of 5
Difficult to evaluate an order still not received although the payment was made immediately...
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Response from TÉKIDÉ
Dear Madam, You have expressed your dissatisfaction regarding your order, which has not yet been delivered. As mentioned on our site, our teams were on vacation when you placed your order. That is why we indicated in a pop-up that the delivery of your slabs would be made starting from the end of August. It may be that this message was not sufficiently visible and I am sorry for that. We will obviously take your remark into account to improve in the future. After checking with our logistics service, I inform you that your order has indeed been transmitted to our carrier, who will contact you very soon to set a delivery date. We thank you for your understanding and remain at your disposal for any further information. Best regards, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 2 out of 5
It's been almost a month since my order was placed and no news. I can understand that there are holidays but to the point of not even informing me at least about the processing of my order and a delivery date or at least shipping... I'm waiting...
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Response from TÉKIDÉ
Dear Madam, Thank you for bringing your concern regarding the tracking of your order placed on July 24 to our attention. We fully understand your concern and would like to provide you with some clarifications on this matter. Since July 15, a notification on our site indicates that any order placed from July 18 will be delivered at the end of August. Indeed, our teams, particularly logistics, are currently on vacation and we sincerely apologize for the inconvenience this may have caused. As soon as your order is transmitted to our carrier, we will inform you immediately. We thank you for your understanding and remain at your disposal for any further information. Best regards, The TÉKIDÉ team.
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