Customer reviews of TÉKIDÉ

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 128 published reviews
5 102 80% 4 22 17% 3 2 2% 2 2 2% 1 0 0%

Summary of reviews

TÉKIDÉ customers consistently highlight practical, easy-to-install tiles that deliver reliable, mud-free surfaces for horses and paddocks, with many noting dry feet and a quick setup that saves time. Delivery is frequently described as fast and well-coordinated, with drivers and service often praised for professionalism and responsiveness, and the product itself is repeatedly called durable and effective for its intended use. The blends of supportive advice and clear installation guidance stand out as a strength, helping customers choose models confidently and complete installations smoothly. Overall, buyers emphasize dependable performance, straightforward handling, and strong value through efficient delivery and helpful product information.

Reviews 1, 2 and 4 stars

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L
Lottie P.
Rating: 4 out of 5
following a purchase from 23/07/2026
The tiles are super practical and easy to install, and the advice is very insightful. However, the delivery leaves much to be desired: pallets of poor quality that break and only a small pallet truck to unload that struggles to even roll on the road.
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Response from TÉKIDÉ
A big thank you for your positive feedback and constructive remarks!

We are delighted to learn that you are satisfied with your tiles and that our advice has been helpful to you.

We take note of your comments regarding the delivery; we will strive to improve this aspect with our logistics service.

See you very soon,
The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2025
Easy to handle, it looks clean but slippery
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Response from TÉKIDÉ
Thank you for these 4 stars. To provide more grip to your installation, it is recommended to lay your tiles with the honeycomb side up and fill them with sand :) Feel free to refer to our installation guide or contact us if needed, we are always available to assist you. See you very soon, The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2026
Product that does its job
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Response from TÉKIDÉ
Thank you for your positive review and happy to know that your tiles are fulfilling their role! See you very soon, The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2025
The tiles are very easy to install, they haven't moved, the mares have kept their feet dry, no mud fever this year. The only downside is the contact with Tekidé, I don't know if I called on the wrong days for this lady but she was not friendly at all, and the same for the delivery person
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Response from TÉKIDÉ
A big thank you for your feedback! We are delighted to know that your mares have spent the year with dry feet and that they have escaped mud fever :) However, we are sorry to read that your experience with our customer service and delivery was not up to par. We take your comment very seriously to improve. We hope to have the opportunity to prove to you that our sense of service is just as high quality as our tiles during your next order! Thank you again and see you very soon, The TÉKIDÉ team
M
Manon J.
Rating: 4 out of 5
First order, 4 pallets in total. Despite a late delivery on the announced schedule, it still arrived very quickly. The delivery went very well, the driver was pleasant and meticulous despite one pallet received without the ties to hold the tiles properly during transport. Customer service is very responsive to various requests! Only regret: Not being able to have it delivered directly to my home despite the accessibility by truck. A lot of hours and calories wasted moving them with only my vehicle, but I can finally spend a winter with my feet and hooves dry!
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Response from TÉKIDÉ
Thank you for these 5 stars! We will certainly pass on your great comment to our great customer service. Regarding the delivery, we will pass it on to the carrier, both the positive and the negative :) Thank you for your trust and thank you for sharing this experience. See you very soon, The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
Order received on time. However, the tiles can slip if it's wet.
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Response from TÉKIDÉ
Thank you for these 4 stars and your constructive comment. If needed, to provide more grip to the tiles, we recommend laying them with the honeycomb side up and filling them with sand. Our technical team is at your disposal if you wish. See you very soon, The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery problem, the pallets are way too heavy and of poor quality they did not withstand being moved with the pallet truck, so we had to move each slab by hand. The truck could not get closer to the storage area, the pallets were delivered on the side of the road. Moreover, one slab arrived damaged.
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Response from TÉKIDÉ
Dear Madam, First of all, we apologize for the inconvenience encountered during the delivery of your order and take note of your comment regarding the strength of the pallets. Our delivery service indeed includes a tail lift for unloading at the foot of the truck. However, it does not allow approaching the pallets in an area that is not accessible for a 19T truck. Regarding the damaged slab, please do not hesitate to contact our customer service team: [email protected]. Our advisors will handle your request with care and will offer you a solution quickly. Thank you for these 4 stars despite everything. We hope your slabs bring you satisfaction. See you very soon, The TÉKIDÉ team
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality slab that is easy to install. My horses are keeping dry.
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Response from TÉKIDÉ
⭐ Top! ⭐ Happy to know that everything went well and that you are satisfied with your tiles. And especially that your horses now have dry feet. Because you know here, it's all about the horses first! Thank you for your trust. See you very soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 4 out of 5
Answered our questions, We were loaded directly at the factory, everything went well.
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Response from TÉKIDÉ
Thank you for these ⭐⭐⭐⭐! See you very soon :) The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 4 out of 5
I ordered stabilization slabs model 'Cob'. I was surprised by the weight of the slab and especially its rigidity. I thought they would be more flexible, more 'rubbery'. And therefore less slippery. They are however very easy to install with each other. 1 pallet allowed me to stabilize my shelter, the water trough and the hay rack. It's perfect!
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Response from TÉKIDÉ
Hello Anne-Sophie! Thank you very much for this comment ⭐⭐⭐⭐, which boosts the whole team to start this morning! Thank you also for the photos :) We are happy that you and your horses have dry feet. See you soon, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 2 out of 5
Difficult to evaluate an order still not received although the payment was made immediately...
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Response from TÉKIDÉ
Dear Madam, You have expressed your dissatisfaction regarding your order, which has not yet been delivered. As mentioned on our site, our teams were on vacation when you placed your order. That is why we indicated in a pop-up that the delivery of your slabs would be made starting from the end of August. It may be that this message was not sufficiently visible and I am sorry for that. We will obviously take your remark into account to improve in the future. After checking with our logistics service, I inform you that your order has indeed been transmitted to our carrier, who will contact you very soon to set a delivery date. We thank you for your understanding and remain at your disposal for any further information. Best regards, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 2 out of 5
It's been almost a month since my order was placed and no news. I can understand that there are holidays but to the point of not even informing me at least about the processing of my order and a delivery date or at least shipping... I'm waiting...
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Response from TÉKIDÉ
Dear Madam, Thank you for bringing your concern regarding the tracking of your order placed on July 24 to our attention. We fully understand your concern and would like to provide you with some clarifications on this matter. Since July 15, a notification on our site indicates that any order placed from July 18 will be delivered at the end of August. Indeed, our teams, particularly logistics, are currently on vacation and we sincerely apologize for the inconvenience this may have caused. As soon as your order is transmitted to our carrier, we will inform you immediately. We thank you for your understanding and remain at your disposal for any further information. Best regards, The TÉKIDÉ team.
A
Acheteur Vérifié
Rating: 4 out of 5
The product ordered seems very good, however the delivery service needs to be reviewed: nothing to blame the delivery person who did his best, however his company only equipped him with a small electric pallet truck unable to move 2 centimeters in the gravel alley... We ended up with the 700 kg pallet of slabs placed in front of the gate... Handling in 35° when the delivery is charged €100 does not go down well. Especially since all the other equestrian product companies I have dealt with so far offered delivery from a certain amount and worked with delivery providers equipped with pallet trucks suitable for the weight of the products and for unloading in a stable.
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Response from TÉKIDÉ
Dear Madam, First of all, thank you for your order, we are delighted that your slabs meet your satisfaction at first glance :) We are sincerely sorry to learn that the delivery service did not meet your expectations, and we fully understand your disappointment. Rest assured that we have taken note of your comments and that we will report this issue to our provider and our logistics service to prevent this type of situation from happening again in the future. We thank you for your feedback, which is valuable for us to continue to improve. We hope that we will have the opportunity to serve you better during your next orders, do not hesitate to contact us directly for any further information. Best regards, The TÉKIDÉ team.
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