Customer reviews of TÉKIDÉ

9,5 /10

Based on 126 published reviews

Summary of reviews

TÉKIDÉ products are consistently praised for their reliable performance, with many reviews noting that the tiles and slabs are easy to install, create a stable, dry surface, and effectively keep horses’ feet clean and mud-free. Customers frequently highlight fast or very good delivery service, organized scheduling, and helpful, responsive support that facilitates purchases and setup. The installation experience is described as straightforward and smooth, with several accounts confirming that the tiles or slabs stay in place under horses and daily use, and many customers express enthusiasm for expanding their stabilized areas and pathways. Overall, the store’s product effectiveness, practical installation, and dependable delivery contribute to a strong, positive impression.

Reviews 4 and 5 stars

Reset filters

Acheteur vérifié

Published on 08/08/2024 à 15h24

The product ordered seems very good, however the delivery service needs to be reviewed: nothing to blame the delivery person who did his best, however his company only equipped him with a small electric pallet truck unable to move 2 centimeters in the gravel alley... We ended up with the 700 kg pallet of slabs placed in front of the gate... Handling in 35° when the delivery is charged €100 does not go down well. Especially since all the other equestrian product companies I have dealt with so far offered delivery from a certain amount and worked with delivery providers equipped with pallet trucks suitable for the weight of the products and for unloading in a stable.

Translated reviews

Response from TÉKIDÉ Published on 15/08/2024

Dear Madam, First of all, thank you for your order, we are delighted that your slabs meet your satisfaction at first glance :) We are sincerely sorry to learn that the delivery service did not meet your expectations, and we fully understand your disappointment. Rest assured that we have taken note of your comments and that we will report this issue to our provider and our logistics service to prevent this type of situation from happening again in the future. We thank you for your feedback, which is valuable for us to continue to improve. We hope that we will have the opportunity to serve you better during your next orders, do not hesitate to contact us directly for any further information. Best regards, The TÉKIDÉ team.

Acheteur vérifié

Published on 10/07/2024 à 13h03

Translated reviews

Response from TÉKIDÉ Published on 11/07/2024

Thank you for these 5 stars, for us, they mean a lot :=)