Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 1 out of 5
They sent me a food product with a shelf life of less than three months from the purchase date.
Translated reviews
Response from test-theo.fr
We cannot know how each customer will use the products they purchase. Therefore, if very long expiration dates are desired, it is advisable to let us know in the order comments. The idea of throwing away tons of food that are in perfect condition just because their best before date is approaching does not seem responsible to us.

Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/09/2024
Normally delivery is scheduled in the rented apartment at the indicated time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I still don't know if the interested party will like it, a kings' gift
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The intestines are very thin and weak. They break very easily. I recommend you change suppliers, there are much better ones.
Translated reviews
Response from test-theo.fr
We are sorry that these intestines did not convince you. It is true that they are very thin, but it is something that many customers specifically look for to make them easier to cut.
A
Acheteur Vérifié
Rating: 1 out of 5
They don't work!!!
Translated reviews
Response from test-theo.fr
Good afternoon, we appreciate your comment about this product and we regret that it was not to your liking. If you wish to make a complaint, our Customer Service department will be happy to assist you as always.

Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
On Monday I will bottle it, I will let you know how it turned out
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I did not receive the product but another one that has nothing to do with it
Translated reviews
Response from test-theo.fr
Good morning. As we have already indicated, the product has simply changed its presentation so the photo on our website is old, but the content is exactly the same: 1 liter of food-grade liquid paraffin. In any case, we will contact you to collect the product sent so that we can refund you. Thank you very much.
A
A I.
Rating: 3 out of 5
following a purchase from 15/10/2024
It would be good if we could separate the heavily stained linen (plastic bag for example like in hotels) so that you can renew it instead of putting it back for rental.
Translated reviews
A
A J.
Rating: 1 out of 5
following a purchase from 23/04/2024
Lamentable service. Stopping deliveries in the middle of July without notice. Avoid.
Translated reviews
Response from test-theo.fr
Hello Sir,

We are sorry that our service did not meet your expectations and understand your frustration, especially during the summer period. This year, we indeed faced significant challenges in terms of transport, due to a significant increase in traffic jams compared to last year. These unforeseen delays unfortunately affected our ability to deliver in your area and unfortunately led us to reduce our delivery scope.

We are actively working to find solutions to better anticipate and limit these impacts, and to strengthen communication with our clients.

We thank you for your understanding and remain at your disposal.
A
Acheteur Vérifié
Rating: 3 out of 5
I expected it to be stiffer and not so soft
Translated reviews
Response from test-theo.fr
Indeed, it is a lightweight plastic, which makes transportation and handling easier, and allows to reduce its cost. Kegland is very proud of this product due to the excellent quality of the PET plastic that tolerates quite high pressures (up to 2.5 bar) and preserves the gas if you use it as a keg for a long time. As they say at Kegland, it is an excellent alternative to a steel fermenter, easier to handle and certainly much more economical.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good product, with a taste of India for sure, we have eaten it with curry, and it has been excellent.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
They are not like the fresh ones but they do the job
Translated reviews
J
Juan C.
Rating: 3 out of 5
It didn't go well, but I am very satisfied with the service received. Thank you.
Translated reviews
Response from test-theo.fr
Indeed, we see that you purchased a product that did not meet your expectations. I regret it and I am pleased to see that we did what we considered most correct, which was to recover the item and refund you in full.

Thank you very much for your comment.
L
L M.
Rating: 3 out of 5
following a purchase from 27/08/2024
We systematically order duvet covers 140 and we always receive 180 which is really unpleasant and really not practical for us.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2024
Good because the person in charge in Annecy is great
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2024
The linen is of very good quality and in good condition. The problem is the absence of staff and therefore control when picking up and returning the linen. I had the unpleasant surprise of being accused of not returning everything when all the linen was returned, this for 2 consecutive years.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2024
I am very satisfied with easy linen. But sometimes the linen provided has stains or, more rarely, tears.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2024
Very practical and good value for money
Translated reviews
We use cookies for audience measurement and improving user experience.