Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 1 out of 5
First, the poor quality of the plastic and how flimsy it is.
On the other hand, you didn't answer any of the phone numbers listed on your website and you don't respond to emails.
I am not going to order anything from you again and I will give you a bad review on review sites.
Translated reviews
Response from test-theo.fr
We are very sorry that the product did not meet your expectations. We have reviewed our system and found no contact received from you. We have tried to contact you both by email and by phone, but we have not received a response to the call.

We remain at your disposal to resolve any issues.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 1 out of 5
they sent me another stapler
Translated reviews
Response from test-theo.fr
We are very sorry for the confusion and we apologize for the inconvenience caused.

We have already opened an incident to resolve it and send you the correct stapler as soon as possible.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 1 out of 5
It had a strange burnt taste and was too bitter. I threw it down the drain.
Translated reviews
Response from test-theo.fr
We regret that the result was not as expected. These types of flavors may be due to some step in the preparation, as the recipe and ingredients are designed to achieve a balanced flavor.

We appreciate your comment and take note to continue improving.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
For making beer. The caps were not included and I had to make a new order with the extra shipping cost.
Translated reviews
Response from test-theo.fr
We apologize for the inconvenience. This kit does not include caps, as they are sold separately.

Still, we appreciate your comment and take note to make it as clear as possible for future customers.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
For making yogurt
Translated reviews
Response from test-theo.fr
Thank you very much for your rating and for sharing your experience! We are glad to know that your purchase of the yogurt starter pack is being useful to you.

If in future preparations you need any advice or have questions, do not hesitate to consult us.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
For making cheese
Translated reviews
Response from test-theo.fr
Thank you very much for your rating and for sharing your experience! We are glad to know that the assortment of starters has been useful for making cheese and that you are satisfied with the product.

If in future preparations you need any advice or have questions, do not hesitate to consult us.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 3 out of 5
The can does not have an easy open, of regular taste.
Translated reviews
Response from test-theo.fr
Thank you for your comment!
We regret that the can does not have an easy open and that the taste was not entirely to your liking.
We greatly appreciate your opinion, as it helps us continue to improve the selection and presentation of our products.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
They are a good size.
Translated reviews
Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that the capsules for muffins have been the size you expected and that you are satisfied with your purchase.
We hope you enjoy your preparations a lot.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 3 out of 5
Do not expect much, it tastes like normal soy sauce.
Translated reviews
Response from test-theo.fr
Thank you for sharing your opinion!
We regret that the product did not meet your expectations and that the taste was similar to that of normal soy sauce.
We appreciate your comment, as it helps us continue to improve and offer products that surprise more every day.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
Good taste.
Translated reviews
Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that you enjoyed the taste.
We hope to see you again soon in our store.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 3 out of 5
The aroma is good but do not expect much more, it would be important to put the product information in Spanish.
Translated reviews
Response from test-theo.fr
Thank you for your comment and for sharing your opinion!
We regret that the product information is not in Spanish; we apologize for that.
We are working to correct it and ensure that all our products have complete information in Spanish as soon as possible.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
AT FIRST EVERYTHING IS GOOD.
Translated reviews
Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that, at first, everything has gone well.
If you need anything or have any questions, we are here to help you.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
I already sent you my opinion, you are very annoying, you waste too much time, the rest of the world also works. Regards.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The order arrived very late and a product was missing and the boxes were open and torn
Translated reviews
Response from test-theo.fr
We are very sorry for the inconveniences with your order, especially for the delay, the condition of the packaging, and the missing product.
We confirm that the missing item has already been replaced and sent. We appreciate your patience and understanding.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 3 out of 5
I was thinking of toast and it is almost black I haven't tried the flavor yet but it doesn't match the image
Translated reviews
Response from test-theo.fr
Thank you for your comment and for sharing your experience. Mild Ale is a traditional British style that, although considered a low-alcohol beer, usually has a dark color due to the type of malts used. We hope that once you try it, you enjoy its smooth and balanced flavor.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 3 out of 5
The included faucet is of poor quality.
Translated reviews
Response from test-theo.fr
We regret that the faucet did not meet your expectations. It is one of the best-selling models and usually receives good ratings for its functionality and value for money. Nevertheless, we greatly appreciate your comment, as it allows us to continue evaluating the real experience of our customers.
Best regards from the entire Cocinista team.
We use cookies for audience measurement and improving user experience.