The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
Very disappointed with a compex single snap 5x10 expiration date 24.01.2022! The others are ok. Disappointed because, whenever I have the chance, I cite your site ??. Hoping it was not intentional and very rare, best regards.
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Michel L.
Rating: 2 out of 5
following a purchase from 10/12/2021
Everything looked good. The cheapest price on the market! I was already surprised by the shipping costs! over 80 for transport from Switzerland, a fairly close country but it was still interesting. Shipped quickly, I was happy but then I received a message from DHL asking for 80 in customs fees. In the end, I should have bought in the EU. What a shame! The site does not warn and I feel like I was deceived! I will never order from Switzerland again, the displayed prices are misleading. Ultimately this theragun cost me more!
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Patrice D.
Rating: 2 out of 5
following a purchase from 05/11/2021
Unacceptable to have to go to the post office to pick up a package against signature for 2 rolls of tape !!!!!
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Catherine B.
Rating: 2 out of 5
following a purchase from 16/08/2021
Very good site. Phone advice was useless, since I was told to read the explanations on the site. I expected to be advised...
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Taramarcaz G.
Rating: 3 out of 5
following a purchase from 07/08/2021
the site was not working, it doubled or tripled certain orders, the total amounts were wrong, I had to place my order by phone, for the rest very well, competent and efficient person on the phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2021
no memorization of the delivery location. It's always a bit laborious to specify it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2021
Stained linen, poor quality towels.
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Florian T.
Rating: 1 out of 5
following a purchase from 26/05/2021
I returned it on the day of receipt! The belt did not connect to the bluetooth of my iPhone application ?????????
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Jean-Daniel P.
Rating: 3 out of 5
following a purchase from 27/04/2021
Purchase of an auditory system for vagus nerve stimulation, but the ear tip does not stay in the ear! Purchase of the system 100.-! Waiting for customer service to know if refund or adjustment!
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Lauret-Stepler R.
Rating: 1 out of 5
following a purchase from 24/04/2021
The device I received does not recharge. Ref Yup388392
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Antoinette R.
Rating: 3 out of 5
following a purchase from 10/04/2021
Too bad the manual is only in English
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Dominique D.
Rating: 3 out of 5
following a purchase from 09/04/2021
Hello, I find this article practical in its handling, the electrodes are however very quickly difficult to reuse. Moreover, the information provided is limited. We have a brochure with a large number of electrode positions without explaining what muscles correspond to these locations. There are also not too many explanations of the different programs without going into details, but the applications (choosing a program is a matter of luck and that is lacking. Here is my opinion as a simple user oriented towards this device by my physio to whom I will also give feedback.
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Elio S.
Rating: 3 out of 5
following a purchase from 06/04/2021
Good
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Valérie F.
Rating: 1 out of 5
following a purchase from 05/04/2021
Impossible to use, size not suitable.
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Bruno C.
Rating: 1 out of 5
following a purchase from 17/02/2021
I am not happy. I ordered a size L mask and received an XS
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Marc R.
Rating: 3 out of 5
following a purchase from 08/02/2021
The FFP NR masks I ordered were supposed to be made in Switzerland.........(Quality assurance).. But when I received them... The Chinese mention was omnipresent. So I have serious doubts about its place of manufacture...!!!
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Philippe R.
Rating: 3 out of 5
following a purchase from 08/02/2021
The washable masks are too small. No dimensions were specified at the time of ordering.
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Evgueni P.
Rating: 3 out of 5
following a purchase from 08/02/2021
It took almost three days to deliver in Geneva. The price is too high in comparison with other suppliers.
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David A.
Rating: 3 out of 5
following a purchase from 08/02/2021
I can't breathe, the livinguard mask is too soft, it sticks to the face when I inhale. I don't use it, too bad.
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Jasminka R.
Rating: 1 out of 5
following a purchase from 05/02/2021
The color of the provided mask is not the one I ordered.
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Dominique B.
Rating: 3 out of 5
following a purchase from 05/02/2021
I regularly order masks from you. I received a promotional code and realized that it was only valid for 48 hours. A bit frustrating!
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Sergio D.
Rating: 3 out of 5
following a purchase from 29/01/2021
Your masks are made in Switzerland near WenZhou. Your ad is confusing!
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Veronique M.
Rating: 3 out of 5
following a purchase from 27/01/2021
Not the same price in the end as when you see it
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Rosemary H.
Rating: 3 out of 5
following a purchase from 12/01/2021
No comment, thank you!
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Ronald N.
Rating: 3 out of 5
following a purchase from 03/01/2021
Partially received order
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Angelina M.
Rating: 3 out of 5
following a purchase from 03/01/2021
Long delivery time and in addition, fees were charged for the transfer of this order ??
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René F.
Rating: 1 out of 5
following a purchase from 03/01/2021
The delivery took 1 day longer than indicated
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Sara G.
Rating: 3 out of 5
following a purchase from 03/01/2021
I could not make the payment in three installments. Otherwise all ok thank you
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Marie-José V.
Rating: 3 out of 5
following a purchase from 03/01/2021
I ordered a black and a blue, I received 2 blacks, not serious, nonsense.....
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Gilles B.
Rating: 3 out of 5
following a purchase from 02/01/2021
????
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Jacques-Marie D.
Rating: 2 out of 5
following a purchase from 13/12/2020
I only received part of my order. I had to go through PayPal to get refunded for the rest of the order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/08/2020
I cannot respond because due to the lockdown, I had to cancel my trip
and therefore did not take delivery of my order on the initially scheduled date.
I called your store to postpone my order from early April and received your
consent for which I thank you. So, why did I receive a message informing me that since I could not take possession of my order, it has been canceled and will not be refunded?
There is evidently a lack of coordination in the management of your orders.
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Response from test-theo.fr
Hello Madam,
Thank you for your message.
I confirm to you, as indicated in the email that was sent to you on December 11, that the refund has indeed been made. If it still does not appear on your bank account, it should arrive in the coming days. All canceled orders were refunded during the year 2020 and will also be in 2021.
To guarantee the availability of the linen and for any date changes of several months, we recommend canceling and placing a new order for the new dates.
We thank you for your trust and remain at your disposal for any information,
Best regards,
The Easylinge team
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Antoinette M.
Rating: 2 out of 5
following a purchase from 28/11/2020
Sorry, but I don't have a good experience with this mask: too thick, I can't breathe while wearing it. It sticks to the mouth when inhaling. I was hoping for a lot, having seen a TV show about what it is supposed to do... Antoinette M.
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Sophie F.
Rating: 3 out of 5
following a purchase from 22/11/2020
there was an error during my first order regarding the spelling of my name on the package label which forced me to go several times to the post office...
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Anne M.
Rating: 1 out of 5
following a purchase from 12/11/2020
The KN95 masks are way too big for a woman, the elastics are too big but I can tie a knot on each side, but the worst is the mask that goes up to the eyes. So, out of 30 masks I have 29 left that I will not use. Before ordering I asked you if your masks were not too big for a woman and I received no response. 50 euros in the trash.
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Madeleine R.
Rating: 2 out of 5
following a purchase from 09/11/2020
Given the results of the device I should be under intubation for respiratory distress! Fortunately, I am still in great shape.
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Samya R.
Rating: 3 out of 5
following a purchase from 09/11/2020
The device is cracked
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Cinzia D.
Rating: 3 out of 5
following a purchase from 22/10/2020
Delivery was quick but one box was damaged. It is clearly written on the box not to use the product if the packaging is damaged. Therefore, I could not use one box of 10 masks.
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Jihane T.
Rating: 3 out of 5
following a purchase from 09/10/2020
The filtration is compliant! However, it is large for me, so it lets air in on the sides! Quality-price ratio more than correct, too bad for the large size for my face! Otherwise, the mask complies with the filtration.
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