Customer reviews of test-theo.fr

I bought KN95 masks and based on their description, I thought they were also valid for medical use. Which is not the case... for healthcare professionals, it's very annoying.

I cannot use it with the app because the model does not exist 'sport Elite' it is not possible to get an additional free warranty year and for the instructions it is not possible either

Order placed, account debited, 15 days of waiting, had to call to trigger the order without any other excuse. However, good quality material.

The delivery is long, but it is not completely your responsibility, the post is also responsible.

For now I have bruises and my skin is pinched, to see later

Wearing this mask causes uncontrollable coughing fits for me. Allergic reaction perhaps. I have a very allergic background.

The FFP2 Masks we've ordered were of significantly poorer quality than the last command. They had the metal piece not fixed at all, and it was always coming off, making the mask really unstable on the face.

Just a little surprised that the transparent packaging of the masks in their original cardboard box was open, in my simple opinion I don't think it's very hygienic for a product like masks. Thank you.

In the space of 2 days the product increased by 4.- CHF. strange strange

I find the device a bit expensive and that batteries are not provided in all products I buy by mail, batteries are provided even though it is stated in your general conditions

Expected a little more after a 7 week delivery time!

No review !!

I didn't get exactly what I ordered.

Product description on the webshop not precise enough for my purchase

After searching prices on facts!!! Not cool. I will never order again.

I haven't received anything yet.

My first order and disappointing experience. It is not related to the merchandise. It is about the fact that shipping costs higher than those announced on the site were charged to me (CHF 12.- instead of CHF 4.-, for a Priority package and merchandise value over CHF 80.-) Such a business practice is undoubtedly illegal, but for the sake of time and peace I will not waste time claiming the difference. Too bad!

It was mentioned 'ffp2 masks' and I received 'surgical masks' :(

Incorrect quantities sent

I was satisfied with my order, delivery on time. One remark, after my order I sent you an email to know the delivery time: you only replied simply with a screenshot (where the date was). I expected a company to communicate better with its customers. Best regards

I returned the linen at 9 am and by the end of the morning, they wanted to charge me fees for non-return. I had to send a message to the contact person for them to intervene. This mainly comes from the management of the return.

"Average, a correct experience but some services need improvement". The points for improvement that I can see: - 3 days to ship the package while the product was in stock and displayed as "Shipped today at 4 PM" (I ordered around 11 AM on Thursday 2). I had to follow up once with the site (on the 3rd), which did not bother to respond. Second follow-up on Monday morning (6/01), then the package was shipped. Not really any apologies or commercial gesture from the site. - No form of protection in the package: the product box was directly placed in a plastic bag. - Invoice not attached (it can be printed from your customer area, OK) - Warranty extension process +1 and +2 years to be done by oneself (via postal mail...), while we subscribed to the "extension pack". Positive points: very interesting prices, reliable site, fast delivery (shipped from France), free accessories, a lot of choice of consumables on the site.

I paid on the same day as my order and today I receive by post an invoice for the same amount. Please check well

The quality of your linen does not meet our needs.

Your distribution point, we are not sure. We regularly receive contradictory emails.

Order and delivery very good. One of the electrodes received was not very sturdy.

The manual is not perfect... example of a problem: where to place the electrodes for P8??? .... I could mention others... to be improved!!!

Impeccable delivery arrived on time.

Problem receiving my purchase, I am told it is the post office and the post office tells me it is Electrostimulator. Ch. I still received my order and with serious and competent attention from Electrostimulator. Ch. Thank you

The concept is good and practical. Ordering online is easy and clear. But the sheets are not of very good quality, sometimes torn or stained, and we once had an error in the supply.

I received my order (Compex Electrostimulator) but when I requested the missing manual in the package, it was sent to me in digital format as a PDF (not very convenient to have to print it in A4 format)

Unless I am mistaken, I had requested that the package be delivered to my workplace. Unfortunately, it was delivered to my home (billing address). As for the contents of the package, I am happy. Best regards

Following my order, the different parties involved each time forgot to ship my package, if I hadn't made a phone call to see where it was, I still wouldn't have my package today. My package, which eventually arrived a week late.

The ordered device arrived in a neutral box, not the brand's, and the various components were loose unlike the same device I bought 3 years ago from the manufacturer supplier. The received device is in good condition but it is still surprising!

I ordered twice because I forgot an item, and all my items arrived in the same package, but I was charged shipping fees for the second order which was in the same box. Moreover, I had a discount voucher, and it was not taken into account for my second order. I find this procedure regrettable.

Good but not precise enough on the advice: targeted medical use, recovery, sport, Compex simultaneously with sport.

The first belt did not work which can happen but I had to return it at my expense. I was promised in compensation to be given a set of patches. Not seeing the replacement belt return, I had to call the site, so they did resend my product but without the promised patches (electrodes) and moreover in the first package there was a missing extension that was supposed to be included still absent in the second shipment. To top it all off, we are in France and the manual is in English. So not happy at all

Item as described, particularly long delivery times

Delivery costs too high

Dear Sir or Madam, The box that contained my order was greasy inside. It would have been the same if this box had partially soaked in oil. I hope this did not damage the blood pressure monitor! For now, it works perfectly. Best regards, Gérard JOUQUANT