The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
Good morning. I have been a customer for many years, about 10 or more years, and I was honestly surprised when a friend of mine told me that you were very expensive, and I defended you. My mistake for not looking at other places. He showed me other very similar pages to yours where, honestly, many products are much cheaper, for example, I wanted to buy this week from you the fermenter (Fermzilla 27 liters tri-conical gen-3) you at €163.65, anywhere you can find it from €110 to €120 depending on the website you look at. I apologize, but you are not in the market with a difference of €54, it is outrageous.
This is a suggestion I make as a customer of yours for many years. If you want to stay in the market and sell double what you do now.
The truth is that you have always treated me very well, all these years both by phone and in the warehouse, they already know me especially in the warehouse, and that is why I have never looked at other places or pages, but given what I have seen, there is a big price difference on that product, but I can tell you many more products.
Please, I hope this suggestion or comment does not upset anyone, I say it as your customer and for you to improve your sales.
Best regards.
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Response from test-theo.fr
First of all, thank you very much for your message and, above all, for trusting us for so many years. We greatly appreciate your honesty and the experience of a lifelong customer.
We completely understand what you are telling us about prices, and we thank you for pointing it out. In some specific products, there can be significant differences between stores, whether due to purchasing conditions, specific promotions, stock liquidations, or different pricing policies. Our goal is never to
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2026
I haven't used it yet
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Response from test-theo.fr
Thank you for your review. We hope that when you have the opportunity to use the product, the experience will be very positive. If you need any help or have any questions, just write to us.
Best regards from the entire Cocinista team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2026
It arrived late, so I haven't used it yet.
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Response from test-theo.fr
We are very sorry for the delay in delivery and the inconvenience caused. We completely understand your frustration and apologize for not being able to meet the expected deadline. We hope that when you use the product, the experience will be positive. If you need any help or have any questions, please write to us and we will be happy to help.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2026
The kit is very good, but I think there could be a couple of improvements:
- The instructions accessed from the QR code are more like reading the table and not so much a step-by-step on how to brew all-grain beer. The points that I found confusing were the following:
- It starts with the original gravity data (which is obtained at the end of the boiling step, so it cannot be the first step)
- The washing step was not clear to me on how to achieve washing at 65 degrees and how long this step should take and whether or not I should maintain the wort at 65 degrees during this process.
- The boiling does not indicate the temperature so I kept it at 65 degrees (I don't know if this is correct)
- There could be a list of necessary/suggested materials (e.g., 2 fermenters)
- The QR code could have the link to the website or ideally a short link (something like: cocinista.es/beer-template)
Still quite happy with the product
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Response from test-theo.fr
Thank you very much for taking the time to share such a detailed review. We are glad to know that you liked the kit and that, in general, you are happy with the product.
We especially appreciate your suggestions, as they help us a lot to improve. We take note of the comments about the instructions accessible from the QR code, especially the need for a clearer step-by-step for beginners, the explanation of grain washing, the correct temperatures at each phase (especially boiling), as well as the convenience of including a list of recommended materials and a more direct and clear link from the QR.
We will pass all this feedback to the team to review and optimize the documentation, with the aim of making the process clearer and more accessible, especially for those starting with all-grain brewing.
Thank you again for trusting us and for helping us continue to improve.
Best regards from the entire Cocinista team.
H
Habib T.
Rating: 4 out of 5
following a purchase from 31/12/2025
aaaa
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2025
The product became unusable after placing caps on very few bottles.
The plastic screw is not strong enough to withstand the efforts of deforming the caps.
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Response from test-theo.fr
Thank you for your comment. We see that this case is already being handled by our customer service team, who are reviewing the incident to offer you an appropriate solution. We apologize for the inconvenience caused and appreciate you bringing it to our attention.
Best regards from the entire Cocinista team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2025
SHORT
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Response from test-theo.fr
Thank you for your comment. As indicated in the product sheet, the tweezers have a size of 17cm, designed for precision work and comfortable handling. Even so, we take note of your appreciation to continue improving the information and consider larger size options.
Best regards from the entire Cocinista team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2025
MAYBE A LITTLE LESS EDGE WOULD BE GOOD
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Response from test-theo.fr
Thank you for your comment. The scraper is designed with a marked edge to facilitate work with doughs and precise cleanings, as indicated in the product description. Even so, we appreciate your suggestion and will take it into account for future improvements or alternatives.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2025
Meets expectations.
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Response from test-theo.fr
Thank you very much for your feedback. We are glad to know that the product meets your expectations and that you liked it. We will continue working to offer quality products and a satisfactory experience.
Best regards from the entire Cocinista team.
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