Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1, 2 and 4 stars

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A
Acheteur Vérifié
Rating: 4 out of 5
Very good product.
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Response from test-theo.fr
Thank you very much for your comment! We are glad to know that you are satisfied with the product. We regret that one of the cans arrived damaged. If you wish, you can contact us to provide you with a solution.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
I like it as a dessert, I am in love with mango.
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Response from test-theo.fr
Thank you very much for your comment! We are glad to know that you like it as a dessert and that you are a mango lover.
Best regards from the entire Cocinista team.
S
Sarl M.
Rating: 4 out of 5
following a purchase from 15/04/2025
In my last order, a lot of hair on the linen, poorly ironed pillowcases as well as dishcloths.
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Acheteur Vérifié
Rating: 4 out of 5
It explains how to make a lot of preparations. It confuses me a bit because it talks about rennet tablets instead of spoons.
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Response from test-theo.fr
Thank you for your review and for pointing out that detail. We understand that it can generate some confusion to talk about rennet tablets instead of spoons, and we will take it into account to clarify it better in future versions. We are glad that, despite this, you found it useful for making various preparations.
Best regards from the entire Cocinista team.
K
Klein
Rating: 4 out of 5
following a purchase from 22/07/2024
Hello
Overall, I am satisfied with your services... however, there are repetitive errors in the orders at delivery and in the returns of orders where there are pointing errors on your part.
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Acheteur Vérifié
Rating: 1 out of 5
It doesn't work!!! The milk hasn't curdled
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Response from test-theo.fr
We are very sorry that you had problems with the product. We understand how frustrating it can be when the milk doesn't curdle correctly.

Here is a link where we explain the most common causes and how to solve it:

https://www.cocinista.es/web/es/recetas/hacer-queso-y-yogur/trucos-y-consejos/no-me-cuaja-la-leche.html

If after reviewing it you still have questions, we will be happy to help you.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
correct shipping, material good
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Response from test-theo.fr
Thank you for your comment! We are glad to know that everything arrived correctly and that the material was to your liking.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good flavor.
Although I miss more precise instructions on the product dosage in relation to the weight of the cabbage:
How many tablespoons? Size of the tablespoons? Coffee, dessert, or soup?
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Response from test-theo.fr
Thank you for your comment and we are glad that you liked the flavor of the product. Regarding the dosage, the instructions are designed to provide a general guide, but we understand that questions may arise with the measurements. We take note of your observation to continue improving.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 1 out of 5
Was not delivered
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Response from test-theo.fr
We’re sorry for the delay in the delivery of your order. Due to recent holidays, shipping times may be slightly affected, as the estimated delivery window is 24–48 working hours. Additionally, there was an attempted delivery where you were marked as absent. Our customer service team is already handling the issue to ensure you receive your order as soon as possible.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
I haven't tried it yet
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Response from test-theo.fr
ChatGPT Plus
Thank you for your comment! When you try it, we will be happy to hear your opinion.

A cordial greeting from the entire Cocinista team.
S
Sarl C.
Rating: 4 out of 5
following a purchase from 06/02/2025
Perfect site
Operation of orders and returns is very operational
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Acheteur Vérifié
Rating: 4 out of 5
All good
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Response from test-theo.fr
Thank you for your review! We are glad to know that everything has gone well.

A warm greeting from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
Quality products, good service but always products NOT in stock and NO notice when they arrive.
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Response from test-theo.fr
Thank you for your comment and for trusting our products! We are glad to know that you are satisfied with the quality and service.

Regarding availability, we regret that you did not receive notice about the products. If you wish to receive notifications when certain items arrive, you can register on our website and activate alerts, or you can also let us know the products you are interested in and we will gladly notify you as soon as they are available.

A warm greeting from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2025
Correct delivery, delivery price too high
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Acheteur Vérifié
Rating: 2 out of 5
The quality of the product was very low, trying to contact customer service and being impossible to get a product exchange. I expected something of higher quality.
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Response from test-theo.fr
We regret that the product did not meet your expectations. We want to point out that this item has been tested and works correctly according to its intended use. However, we understand your concern and, as in any case, we must first evaluate it. Therefore, we will proceed to collect the material for review and return management. We will contact you to coordinate the details.

A warm greeting from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2025
Last time I had a duvet cover that didn't have the blue edge and it's less practical
The pillowcases are often inside out
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