Customer reviews of test-theo.fr

9,5 /10

Based on 6 431 published reviews

5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1, 3 and 4 stars

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Daniel Q.

Published on 18/12/2023 à 17h45 following a purchase from 08/12/2023

Excellent service, fast and simple site

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Acheteur Vérifié

Published on 23/11/2023 à 08h58 following a purchase from 26/10/2023

The sheets are not always very clean. Be careful with delivery times. But overall, very good

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Acheteur Vérifié

Published on 22/10/2023 à 08h20 following a purchase from 27/07/2023

Professional

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Paloma T.

Published on 19/10/2023 à 19h53 following a purchase from 09/10/2023

The site is very good, readable, a bit of a wait for the receipt of the package ??. Impossible to do by invoices and I am not the one paying for these electrodes but the social services, this put me in financial difficulty.

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Acheteur Vérifié

Published on 29/09/2023 à 12h51 following a purchase from 14/09/2023

The site is very good. It would just be nice to choose rectangular or square pillows in the duvet or sheet kit

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Acheteur Vérifié

Published on 29/09/2023 à 01h33 following a purchase from 06/09/2023

Hello, the ordered sheet sizes are often missing as well as the square pillowcases. The towels and pillowcases are often delivered with stains. Best regards

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Acheteur Vérifié

Published on 25/09/2023 à 20h18 following a purchase from 24/08/2023

The site is good. The service is much less so.

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Alexandra P.

Published on 25/09/2023 à 17h28 following a purchase from 15/09/2023

I find the concept good, but the only disadvantage is that it doesn't stay in place well, it needs to be repositioned several times and it cuts the connection.

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Firat T.

Published on 05/09/2023 à 21h15 following a purchase from 26/08/2023

Not bad

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Acheteur Vérifié

Published on 29/08/2023 à 11h41 following a purchase from 29/05/2023

Linen is good but there are slight differences with the order. The linen must be picked up and returned in a courtyard where there is no contact person. I was charged for non-return of linen that I did not have. Again, no one responds to messages. Is Easylinge managed by robots?

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Acheteur Vérifié

Published on 13/08/2023 à 13h44 following a purchase from 24/07/2023

I am generally satisfied because the service is good, the prices interesting and the staff very friendly. However, it happened that the laundry was poorly folded in the packaging and therefore wrinkled. I had to iron the sheets that should have been done. Otherwise, the company offers flexibility in picking up and returning the laundry, which is advantageous.

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Stefano F.

Published on 07/08/2023 à 10h12 following a purchase from 28/07/2023

Despite thinking I ordered 8 electrodes and only receiving 4, service was correct.

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Acheteur Vérifié

Published on 03/08/2023 à 12h34 following a purchase from 21/06/2023

Not easy to navigate through the duvet kits and without duvet.

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Acheteur Vérifié

Published on 28/07/2023 à 05h13 following a purchase from 30/06/2023

Too bad you are not present closer to Vaison la Romaine, 1 hour round trip is too long.

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Acheteur Vérifié

Published on 24/07/2023 à 10h14 following a purchase from 07/06/2023

Overall satisfied. A few difficulties, however, in picking up the order: unclear code system and difficult key to find.

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Xavier P.

Published on 19/07/2023 à 13h24 following a purchase from 09/07/2023

Nothing to complain about.

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Acheteur Vérifié

Published on 18/07/2023 à 12h49 following a purchase from 04/07/2023

It would be good to be able to return the laundry on Saturday or Sunday

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Acheteur Vérifié

Published on 18/07/2023 à 10h20 following a purchase from 05/06/2023

Easy navigation on the site, very practical side of the possibility to create your own "kits"

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Acheteur Vérifié

Published on 17/07/2023 à 17h27 following a purchase from 10/07/2023

Very simple and easy navigation

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Acheteur Vérifié

Published on 17/07/2023 à 09h23 following a purchase from 01/07/2023

Serious and professional.

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Acheteur Vérifié

Published on 15/07/2023 à 19h15 following a purchase from 25/06/2023

Lack of laundry in the orders or product errors. Too often repeated. Loss of time in my work and back and forth with my vehicle which costs me.

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Acheteur Vérifié

Published on 15/07/2023 à 08h48 following a purchase from 31/05/2023

Delivery and return service not always present or reachable (during opening hours). Lack of dish towels (dish towel kit = 2 dish towels and not 1) - Too often stains on supposedly clean laundry.

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Julio B.

Published on 11/07/2023 à 20h10 following a purchase from 01/07/2023

A bit more difficult to handle than the Tens Eco 2, I live alone.

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Giuliana R.

Published on 04/07/2023 à 20h20 following a purchase from 24/06/2023

Some problems in obtaining the invoice.

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Acheteur Vérifié

Published on 24/06/2023 à 15h50 following a purchase from 01/06/2023

A team that does its best for the customer. My only complaint is that they stopped deliveries. This is a real problem for my smooth operation.

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Cesare T.

Published on 14/06/2023 à 09h18 following a purchase from 04/06/2023

Received perfectly and quickly.

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Acheteur Vérifié

Published on 07/06/2023 à 12h33 following a purchase from 22/05/2023

Everything is okay

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Rosemarie C.

Published on 20/05/2023 à 09h21 following a purchase from 10/05/2023

Everything perfect but it's a shame that for thirty francs you make a signature package that must be picked up at the post office.

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Acheteur Vérifié

Published on 16/05/2023 à 13h57 following a purchase from 10/04/2023

A lot of laundry received dirty with stains and few solutions provided by Easylinge, to date, the sales representative no longer responds to me

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Response from test-theo.fr Published on 23/05/2023

Hello, thank you for your feedback and your recommendation! We are delighted that you appreciated the Easylinge service! We will see you very soon!

Julio B.

Published on 28/04/2023 à 09h42 following a purchase from 18/04/2023

Everything is okay.

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David G.

Published on 24/04/2023 à 21h39 following a purchase from 14/04/2023

Thank you, excellent service for excellent products. Downside: for sending electrodes alone, the postal rate is high.

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Barbara Yvonne M.

Published on 21/04/2023 à 17h59 following a purchase from 11/04/2023

Too large in size, and not easy to understand, ,??

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Francesco F.

Published on 03/04/2023 à 20h16 following a purchase from 24/03/2023

Device arrived well - Order processing very quick.

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Suzanne W.

Published on 02/03/2023 à 20h31 following a purchase from 20/02/2023

My order was not fully honored because the site offers products it knows it cannot deliver (out of stock and supplier production stop).

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Jean-Denis R.

Published on 25/02/2023 à 11h16 following a purchase from 15/02/2023

An error on the sent reference which was quickly corrected by customer service, very good

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Acheteur Vérifié

Published on 20/02/2023 à 07h38 following a purchase from 05/02/2023

No one was present at our arrival at the collection point but after a phone call someone came within 10 minutes.

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Response from test-theo.fr Published on 27/02/2023

Hello, thank you for your opinion. We do everything we can to provide you with the best service. See you very soon with Easylinge!

Claudine P.

Published on 19/02/2023 à 16h23 following a purchase from 09/02/2023

I didn't know when the package was put in my mailbox and it was mentioned that it would be delivered to me against signature. On the other hand, the contents of the package could have been damaged as it was stuck in the compartment. Fortunately, everything was correct but given the current thefts, I would hesitate to place a new order. Thank you for reading and have a good day!

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Caroline M.

Published on 17/02/2023 à 21h56 following a purchase from 07/02/2023

The transparent coating on the skin side is a bit thick, it's difficult to plug or remove the electrode from the patch compared to a Compex patch. The order arrived quickly, good point.

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René A.

Published on 15/02/2023 à 10h20 following a purchase from 05/02/2023

Well done, good product and delivered on time...thank you

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