The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
This electrostimulator seems quite sturdy and does the job. Good power! Interesting autonomy. But I take off two stars for two reasons: complicated device to use due to too many possibilities (you have to constantly change connectors for each program, it's tedious) and the device does not indicate when the battery is charged. We navigate blindly. Sometimes we leave the machine charging all night since we don't know the charge status. No display on the battery status on the screen! In these times of energy savings, I hope Compex will improve this point. Really surprising.
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Ariane R.
Rating: 3 out of 5
following a purchase from 13/11/2022
The site is not practical at all for use and I had to try several times before I could place the order. I also tried to call but no one answered. As for the device, I can't increase the processing time (15 min) so I do 3 x 15 min. Compared to the old device, it is heavier and does not have a hook to attach it to the belt.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2022
Frequent delivery or order pickup problems. Appointments are complicated to obtain and are often not respected.
This problem did not exist in 2021 and early 2022
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2022
The site is closed for orders during the season!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2022
Good value for money But unfortunately no delivery option so a lot of travel costs thank you
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Response from test-theo.fr
Hello, thank you for your feedback. We hear your comment, which is why we are looking to develop more partners to reduce your travel! See you soon,
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Philippe M.
Rating: 3 out of 5
following a purchase from 11/06/2022
excellent site very well designed, which really makes you want to browse it - efficiency of contacts to the questions asked - commercial realism that avoided me having to order abroad, for the same all-inclusive price -
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2022
Service was convenient, unfortunately no more delivery point in Rayol-Canadel and the tower plan is too far. We also encountered problems with the order (missing items, dirty or damaged linen) too bad because it was very convenient. I hope a drop-off will be available quickly in Cavalaire or Lavandou.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2022
Still some small adjustments to make, but we will get there!!
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Joscelyne E.
Rating: 3 out of 5
following a purchase from 02/02/2022
The operation of starting it is not well explained, the time is stuck at 15 minutes and I can't modify it. I am disappointed.
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Michel D.
Rating: 3 out of 5
following a purchase from 22/01/2022
The deadlines are not respected even though it is indicated that the product is in stock!
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Laurence M.
Rating: 3 out of 5
following a purchase from 21/01/2022
It would be nice for the consumer not to have to pay shipping fees. But please do not raise the prices of the items in return...
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Regis C.
Rating: 1 out of 5
following a purchase from 21/01/2022
Just after my order of ffp2 masks you offer them for sale at a much better price. I find this unfair to say the least.
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Ana D.
Rating: 3 out of 5
following a purchase from 21/01/2022
Very long delivery time!
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Jean-Daniel B.
Rating: 3 out of 5
following a purchase from 01/01/2022
Very disappointed with a compex single snap 5x10 expiration date 24.01.2022! The others are ok. Disappointed because, whenever I have the chance, I cite your site ??. Hoping it was not intentional and very rare, best regards.
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Taramarcaz G.
Rating: 3 out of 5
following a purchase from 07/08/2021
the site was not working, it doubled or tripled certain orders, the total amounts were wrong, I had to place my order by phone, for the rest very well, competent and efficient person on the phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2021
no memorization of the delivery location. It's always a bit laborious to specify it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2021
Stained linen, poor quality towels.
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Florian T.
Rating: 1 out of 5
following a purchase from 26/05/2021
I returned it on the day of receipt! The belt did not connect to the bluetooth of my iPhone application ?????????
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Jean-Daniel P.
Rating: 3 out of 5
following a purchase from 27/04/2021
Purchase of an auditory system for vagus nerve stimulation, but the ear tip does not stay in the ear! Purchase of the system 100.-! Waiting for customer service to know if refund or adjustment!
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Lauret-Stepler R.
Rating: 1 out of 5
following a purchase from 24/04/2021
The device I received does not recharge. Ref Yup388392
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Antoinette R.
Rating: 3 out of 5
following a purchase from 10/04/2021
Too bad the manual is only in English
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Dominique D.
Rating: 3 out of 5
following a purchase from 09/04/2021
Hello, I find this article practical in its handling, the electrodes are however very quickly difficult to reuse. Moreover, the information provided is limited. We have a brochure with a large number of electrode positions without explaining what muscles correspond to these locations. There are also not too many explanations of the different programs without going into details, but the applications (choosing a program is a matter of luck and that is lacking. Here is my opinion as a simple user oriented towards this device by my physio to whom I will also give feedback.
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Elio S.
Rating: 3 out of 5
following a purchase from 06/04/2021
Good
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Valérie F.
Rating: 1 out of 5
following a purchase from 05/04/2021
Impossible to use, size not suitable.
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Bruno C.
Rating: 1 out of 5
following a purchase from 17/02/2021
I am not happy. I ordered a size L mask and received an XS
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Marc R.
Rating: 3 out of 5
following a purchase from 08/02/2021
The FFP NR masks I ordered were supposed to be made in Switzerland.........(Quality assurance).. But when I received them... The Chinese mention was omnipresent. So I have serious doubts about its place of manufacture...!!!
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Philippe R.
Rating: 3 out of 5
following a purchase from 08/02/2021
The washable masks are too small. No dimensions were specified at the time of ordering.
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Evgueni P.
Rating: 3 out of 5
following a purchase from 08/02/2021
It took almost three days to deliver in Geneva. The price is too high in comparison with other suppliers.
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David A.
Rating: 3 out of 5
following a purchase from 08/02/2021
I can't breathe, the livinguard mask is too soft, it sticks to the face when I inhale. I don't use it, too bad.
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Jasminka R.
Rating: 1 out of 5
following a purchase from 05/02/2021
The color of the provided mask is not the one I ordered.
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Dominique B.
Rating: 3 out of 5
following a purchase from 05/02/2021
I regularly order masks from you. I received a promotional code and realized that it was only valid for 48 hours. A bit frustrating!
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Sergio D.
Rating: 3 out of 5
following a purchase from 29/01/2021
Your masks are made in Switzerland near WenZhou. Your ad is confusing!
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Veronique M.
Rating: 3 out of 5
following a purchase from 27/01/2021
Not the same price in the end as when you see it
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Rosemary H.
Rating: 3 out of 5
following a purchase from 12/01/2021
No comment, thank you!
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Ronald N.
Rating: 3 out of 5
following a purchase from 03/01/2021
Partially received order
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Angelina M.
Rating: 3 out of 5
following a purchase from 03/01/2021
Long delivery time and in addition, fees were charged for the transfer of this order ??
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René F.
Rating: 1 out of 5
following a purchase from 03/01/2021
The delivery took 1 day longer than indicated
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Sara G.
Rating: 3 out of 5
following a purchase from 03/01/2021
I could not make the payment in three installments. Otherwise all ok thank you
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Marie-José V.
Rating: 3 out of 5
following a purchase from 03/01/2021
I ordered a black and a blue, I received 2 blacks, not serious, nonsense.....
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Gilles B.
Rating: 3 out of 5
following a purchase from 02/01/2021
????
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