Customer reviews of test-theo.fr

there was an error during my first order regarding the spelling of my name on the package label which forced me to go several times to the post office...

The KN95 masks are way too big for a woman, the elastics are too big but I can tie a knot on each side, but the worst is the mask that goes up to the eyes. So, out of 30 masks I have 29 left that I will not use. Before ordering I asked you if your masks were not too big for a woman and I received no response. 50 euros in the trash.

The device is cracked

Delivery was quick but one box was damaged. It is clearly written on the box not to use the product if the packaging is damaged. Therefore, I could not use one box of 10 masks.

The filtration is compliant! However, it is large for me, so it lets air in on the sides! Quality-price ratio more than correct, too bad for the large size for my face! Otherwise, the mask complies with the filtration.

I bought KN95 masks and based on their description, I thought they were also valid for medical use. Which is not the case... for healthcare professionals, it's very annoying.

I cannot use it with the app because the model does not exist 'sport Elite' it is not possible to get an additional free warranty year and for the instructions it is not possible either

The delivery is long, but it is not completely your responsibility, the post is also responsible.

For now I have bruises and my skin is pinched, to see later

Just a little surprised that the transparent packaging of the masks in their original cardboard box was open, in my simple opinion I don't think it's very hygienic for a product like masks. Thank you.

In the space of 2 days the product increased by 4.- CHF. strange strange

Expected a little more after a 7 week delivery time!

No review !!

Product description on the webshop not precise enough for my purchase

After searching prices on facts!!! Not cool. I will never order again.

I haven't received anything yet.

Incorrect quantities sent

I was satisfied with my order, delivery on time. One remark, after my order I sent you an email to know the delivery time: you only replied simply with a screenshot (where the date was). I expected a company to communicate better with its customers. Best regards

"Average, a correct experience but some services need improvement". The points for improvement that I can see: - 3 days to ship the package while the product was in stock and displayed as "Shipped today at 4 PM" (I ordered around 11 AM on Thursday 2). I had to follow up once with the site (on the 3rd), which did not bother to respond. Second follow-up on Monday morning (6/01), then the package was shipped. Not really any apologies or commercial gesture from the site. - No form of protection in the package: the product box was directly placed in a plastic bag. - Invoice not attached (it can be printed from your customer area, OK) - Warranty extension process +1 and +2 years to be done by oneself (via postal mail...), while we subscribed to the "extension pack". Positive points: very interesting prices, reliable site, fast delivery (shipped from France), free accessories, a lot of choice of consumables on the site.

I paid on the same day as my order and today I receive by post an invoice for the same amount. Please check well

The quality of your linen does not meet our needs.

Your distribution point, we are not sure. We regularly receive contradictory emails.

Order and delivery very good. One of the electrodes received was not very sturdy.

The manual is not perfect... example of a problem: where to place the electrodes for P8??? .... I could mention others... to be improved!!!

Impeccable delivery arrived on time.

Problem receiving my purchase, I am told it is the post office and the post office tells me it is Electrostimulator. Ch. I still received my order and with serious and competent attention from Electrostimulator. Ch. Thank you

The concept is good and practical. Ordering online is easy and clear. But the sheets are not of very good quality, sometimes torn or stained, and we once had an error in the supply.

I received my order (Compex Electrostimulator) but when I requested the missing manual in the package, it was sent to me in digital format as a PDF (not very convenient to have to print it in A4 format)

Unless I am mistaken, I had requested that the package be delivered to my workplace. Unfortunately, it was delivered to my home (billing address). As for the contents of the package, I am happy. Best regards

The ordered device arrived in a neutral box, not the brand's, and the various components were loose unlike the same device I bought 3 years ago from the manufacturer supplier. The received device is in good condition but it is still surprising!

I ordered twice because I forgot an item, and all my items arrived in the same package, but I was charged shipping fees for the second order which was in the same box. Moreover, I had a discount voucher, and it was not taken into account for my second order. I find this procedure regrettable.

Good but not precise enough on the advice: targeted medical use, recovery, sport, Compex simultaneously with sport.

Item as described, particularly long delivery times

Dear Sir or Madam, The box that contained my order was greasy inside. It would have been the same if this box had partially soaked in oil. I hope this did not damage the blood pressure monitor! For now, it works perfectly. Best regards, Gérard JOUQUANT

Everything is perfect, quality-price ratio perfect. If I gave one star, it's because you work with verified reviews which is really not a reference, as they do not publish defamatory reviews for sites that deserve to be poorly rated.

The package was compliant, no issues with the product. But the delivery, which was announced within 3 working days, arrived after a week.

Complex elite sport ok but offer with gel and electrodes, the 25 euros gift from the offer was not received

Hello, I am extremely happy with this device, the delivery was very fast, however, the package was left in front of my door all weekend, I could have had it stolen at any moment. At the price of this device, I find this negligence worth mentioning.

Maybe with the photos of the cables I'm disappointed there are too many wires

Order placed on May 8, 2018 delivery on May 15, 2018 I request a refund of shipping costs of 17.70 €. Best regards