Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the product but another one that has nothing to do with it
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Response from test-theo.fr
Good morning. As we have already indicated, the product has simply changed its presentation so the photo on our website is old, but the content is exactly the same: 1 liter of food-grade liquid paraffin. In any case, we will contact you to collect the product sent so that we can refund you. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
Good product
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Acheteur Vérifié
Rating: 5 out of 5
Fast and very powerful. I hadn't brewed beer for 11 years and I see that the world of yeasts has evolved a lot.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent deliveries
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Acheteur Vérifié
Rating: 5 out of 5
Good quality product
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Response from test-theo.fr
Thank you for your kind words!

Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
All good
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Response from test-theo.fr
Thank you very much for your kind evaluation!
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Response from test-theo.fr
Thank you very much for your kind comment!
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A J.
Rating: 1 out of 5
following a purchase from 23/04/2024
Lamentable service. Stopping deliveries in the middle of July without notice. Avoid.
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Response from test-theo.fr
Hello Sir,

We are sorry that our service did not meet your expectations and understand your frustration, especially during the summer period. This year, we indeed faced significant challenges in terms of transport, due to a significant increase in traffic jams compared to last year. These unforeseen delays unfortunately affected our ability to deliver in your area and unfortunately led us to reduce our delivery scope.

We are actively working to find solutions to better anticipate and limit these impacts, and to strengthen communication with our clients.

We thank you for your understanding and remain at your disposal.
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L G.
Rating: 5 out of 5
following a purchase from 23/09/2024
Very efficient provider, attentive, top delivery mode!
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A D.
Rating: 5 out of 5
following a purchase from 12/09/2024
So kind and willing
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