Customer reviews of test-theo.fr

9,5 /10

Based on 6 431 published reviews

5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1 and 4 stars

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Jean-Denis R.

Published on 25/02/2023 à 11h16 following a purchase from 15/02/2023

An error on the sent reference which was quickly corrected by customer service, very good

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Acheteur Vérifié

Published on 20/02/2023 à 07h38 following a purchase from 05/02/2023

No one was present at our arrival at the collection point but after a phone call someone came within 10 minutes.

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Response from test-theo.fr Published on 27/02/2023

Hello, thank you for your opinion. We do everything we can to provide you with the best service. See you very soon with Easylinge!

Claudine P.

Published on 19/02/2023 à 16h23 following a purchase from 09/02/2023

I didn't know when the package was put in my mailbox and it was mentioned that it would be delivered to me against signature. On the other hand, the contents of the package could have been damaged as it was stuck in the compartment. Fortunately, everything was correct but given the current thefts, I would hesitate to place a new order. Thank you for reading and have a good day!

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René A.

Published on 15/02/2023 à 10h20 following a purchase from 05/02/2023

Well done, good product and delivered on time...thank you

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Julio B.

Published on 08/02/2023 à 21h21 following a purchase from 29/01/2023

Easy and quick

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Marco M.

Published on 08/02/2023 à 19h24 following a purchase from 29/01/2023

Delivered quickly and good quality price

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Michel P.

Published on 21/01/2023 à 20h23 following a purchase from 11/01/2023

Speed in response to the order and in the shipment of products

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Acheteur Vérifié

Published on 13/01/2023 à 12h32 following a purchase from 21/10/2022

Easy-to-access site, simple order, order ready on time but the laundry should not communicate with the platform so I constantly receive reminders of delay in returning the laundry

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Response from test-theo.fr Published on 17/01/2023

Hello, thank you for your feedback. We are glad that your experience with Easylinge went well! Regarding these reminders, we will check with our team to resolve the issue. See you soon with Easylinge!

Danièle G.

Published on 11/01/2023 à 14h18 following a purchase from 01/01/2023

All OK, fast shipping, well packaged.

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Michèle S.

Published on 10/01/2023 à 20h12 following a purchase from 31/12/2022

Effectiveness

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Isabel R.

Published on 10/01/2023 à 09h59 following a purchase from 31/12/2022

This is very good very easy to find the devices

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Florence L.

Published on 05/12/2022 à 11h18 following a purchase from 25/11/2022

Very easy to use and very attractive.

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Acheteur Vérifié

Published on 02/11/2022 à 13h49 following a purchase from 30/06/2022

The various phone exchanges went well, the information was clear.

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Response from test-theo.fr Published on 07/11/2022

Hello, thank you for your feedback! We are glad that your exchanges went well and that we were able to answer all your questions! Thank you and see you soon with Easylinge!

Ueli S.

Published on 24/10/2022 à 14h27 following a purchase from 14/10/2022

Negative point: There is very little information in the brochure attached to the device and I could not download the handbook without providing my credit card information. Why can't we simply provide the order number to download this handbook? Generally, I never provide my credit card information anymore, even if it is stated that it will not be charged.

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Acheteur Vérifié

Published on 07/09/2022 à 14h20 following a purchase from 09/08/2022

A few errors in the size of the sheets, quickly repaired

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Response from test-theo.fr Published on 07/09/2022

Hello, thank you for your feedback. We apologize again for this error, and we appreciate your positive rating. See you soon on easylinge.com!

Acheteur Vérifié

Published on 25/08/2022 à 09h49 following a purchase from 21/04/2022

Good

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Response from test-theo.fr Published on 30/08/2022

Thank you very much!

Acheteur Vérifié

Published on 09/08/2022 à 09h18 following a purchase from 28/07/2022

The site is practical, easy to access and use. The products are clean and the contact person is friendly. One downside: the location when clicking on 'Access' does not correspond to the pickup location of the order and the real address is unknown to GPS.

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Response from test-theo.fr Published on 30/08/2022

Hello, thank you for this feedback. We take note to correct this as soon as possible and avoid encountering this problem again. We hope that despite this, you will trust easylinge.com for your next linen rental!

Acheteur Vérifié

Published on 23/07/2022 à 09h42 following a purchase from 10/07/2022

Nothing to say.

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Response from test-theo.fr Published on 25/07/2022

Thank you!

Loic G.

Published on 11/07/2022 à 14h42 following a purchase from 01/07/2022

Good service

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Acheteur Vérifié

Published on 09/07/2022 à 17h24 following a purchase from 08/06/2022

Correct household linen but a stained sheet that I could not use. I did not receive a response to my refund request...

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Acheteur Vérifié

Published on 28/06/2022 à 06h45 following a purchase from 01/04/2022

Easy to order on the site. However, a reminder to go pick up the linen and a reminder to return the linen even though it has already been done.

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Response from test-theo.fr Published on 11/07/2022

Hello Madam, thank you for your feedback. This must be an error from our platform, and we thank you for informing us, we will be able to correct this. See you soon with Easy Linge!

Eric S.

Published on 23/06/2022 à 12h58 following a purchase from 13/06/2022

fast

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Valérie F.

Published on 21/06/2022 à 14h25 following a purchase from 11/06/2022

The products have really good quality, just the service communication, didn't answer my question request with my email. And the expedition respected the delivery time.

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Otto C.

Published on 21/06/2022 à 12h36 following a purchase from 11/06/2022

Comprehensive site with all the necessary basic details. Fast delivery and tracking. The device is pleasant to use. Current treatment too short to give an appreciation and see the effectiveness.

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Acheteur Vérifié

Published on 31/05/2022 à 07h51 following a purchase from 06/05/2022

The linen is clean and a bit light in quality. The delivery method is correct, convenient with the key box but the person lacks time and staff: are we giving them the means?

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Guillaume C.

Published on 13/05/2022 à 12h50 following a purchase from 03/05/2022

Speed of shipping

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Acheteur Vérifié

Published on 09/05/2022 à 06h23 following a purchase from 25/04/2022

the site is very practical and easy to access

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Response from test-theo.fr Published on 19/05/2022

Hello, thank you for your feedback! See you soon on easylinge.com

Michel D.

Published on 04/05/2022 à 21h36 following a purchase from 24/04/2022

Delivery times good and order ok

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Elisabeth S.

Published on 20/04/2022 à 21h55 following a purchase from 10/04/2022

Device received quickly, in accordance with the order. The site is very easy to use and the online ordering is simple and quick to place. An affiliate platform would be great because being a therapist but not a physiotherapist complicates reimbursement by insurance. It would be practical for both the affiliate and the issuing site. Otherwise, very happy with the design of the site. Thank you very much.

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Odile D.

Published on 20/04/2022 à 11h24 following a purchase from 10/04/2022

Speed of delivery.

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Antoine O.

Published on 20/04/2022 à 08h22 following a purchase from 10/04/2022

Delivery on time, that's all we ask... obviously with the right product :-) :-)

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Acheteur Vérifié

Published on 19/04/2022 à 20h31 following a purchase from 06/04/2022

The website is easy to use and allows for easy contact with the interlocutors. The only downside concerns the location for picking up and returning the sheets as it is not easily accessible, located on a narrow street with no parking available but the contact person was very friendly. The service provided is perfect, just like the value for money. I highly recommend!

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Response from test-theo.fr Published on 21/04/2022

Hello, thank you for your feedback on your experience. Unfortunately, the accessibility of our partner in Avignon is not our responsibility. If it is easier for you, there is another pickup point nearby: Bureau de tabac Sarrians, 120 rue saint sebastien, 84260 Sarrians. Thank you for your trust, see you soon!

René K.

Published on 19/04/2022 à 09h44 following a purchase from 09/04/2022

Quick execution of the order.

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Acheteur Vérifié

Published on 31/03/2022 à 14h01 following a purchase from 08/02/2022

So far so good, we will see how it goes following Joss's departure.

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Isabelle C.

Published on 28/02/2022 à 18h41 following a purchase from 18/02/2022

Seems good but not enough feedback to say more.

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Dominique S.

Published on 28/02/2022 à 17h58 following a purchase from 18/02/2022

Very easy to order

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Acheteur Vérifié

Published on 28/02/2022 à 09h11 following a purchase from 23/01/2022

Everything is very good; except that some ordered pieces were missing at delivery.

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Antoinette G.

Published on 12/02/2022 à 22h53 following a purchase from 02/02/2022

Did not receive confirmation by email of the order, I had to call to make sure. But the ordered item arrived quickly.

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Cédric M.

Published on 12/02/2022 à 22h11 following a purchase from 02/02/2022

I did not receive an order confirmation email. For this price, I preferred to call to make sure everything was in order.

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Yves J.

Published on 12/02/2022 à 12h30 following a purchase from 02/02/2022

I use it sporadically but I find it useful.

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