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J
Rating: 4 out of 5
Product conforms to the order. Too bad it doesn't fit on the old frame.
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Customer reviews of test-theo.fr
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
Summary of reviews
The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
Reviews 1 and 4 stars
Reset filtersM
Rating: 4 out of 5
very good
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P
Rating: 4 out of 5
Nice color
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X
Rating: 1 out of 5
The arms of the glasses disintegrated after 2 years and they are no longer produced! I have to throw everything away
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Response from test-theo.fr
Hello Xavier, Please do not hesitate to write to us at [email protected] so that we can find a solution together. We do not know which model you originally had; the purchase must have taken place in a store? See you very soon, The Cébé team
A
Rating: 1 out of 5
that did not arrive on time
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Response from test-theo.fr
Thank you for your feedback and we are sorry that the order did not arrive on time! We are working to improve our delivery times and avoid this type of incident.
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
All good
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Response from test-theo.fr
Thank you very much for your feedback! We are glad to know that everything went well
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 1 out of 5
The blade broke as soon as I started chopping chicken meat.
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Response from test-theo.fr
Thank you for your comment and we are sorry for what happened! It is not the expected result.
We will send you a new blade to solve it as soon as possible.
Best regards from the entire Cocinista team.
We will send you a new blade to solve it as soon as possible.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
Everything is fine, thank you, regards.
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Response from test-theo.fr
Thank you very much for your rating! We are glad to know that everything has been fine.
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
Good flavor
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Response from test-theo.fr
Thank you very much for your review. We are glad to know that you liked the product and that you highlight its flavor. The japchae sauce is ideal for preparing this popular Korean dish of sweet potato noodles, providing that characteristic balance between soy, sweetness, and sesame oil that makes it so tasty. We hope you enjoy it in many more recipes. Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
Everything is correct
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Response from test-theo.fr
Thank you very much for your review. We are glad to know that everything has been correct. We will continue to work to always offer the best service.
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
I haven't tried it yet
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Response from test-theo.fr
Thank you very much for your rating. Thank you also for sharing the link to the product. We understand that you haven't tried it yet, and we hope you love it when you use it. If you need recipes or ideas on how to use it, we are here to help you!
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
Good morning. I have been a customer for many years, about 10 or more years, and I was honestly surprised when a friend of mine told me that you were very expensive, and I defended you. My mistake for not looking at other places. He showed me other very similar pages to yours where, honestly, many products are much cheaper, for example, I wanted to buy this week from you the fermenter (Fermzilla 27 liters tri-conical gen-3) you at €163.65, anywhere you can find it from €110 to €120 depending on the website you look at. I apologize, but you are not in the market with a difference of €54, it is outrageous.
This is a suggestion I make as a customer of yours for many years. If you want to stay in the market and sell double what you do now.
The truth is that you have always treated me very well, all these years both by phone and in the warehouse, they already know me especially in the warehouse, and that is why I have never looked at other places or pages, but given what I have seen, there is a big price difference on that product, but I can tell you many more products.
Please, I hope this suggestion or comment does not upset anyone, I say it as your customer and for you to improve your sales.
Best regards.
Translated reviews
This is a suggestion I make as a customer of yours for many years. If you want to stay in the market and sell double what you do now.
The truth is that you have always treated me very well, all these years both by phone and in the warehouse, they already know me especially in the warehouse, and that is why I have never looked at other places or pages, but given what I have seen, there is a big price difference on that product, but I can tell you many more products.
Please, I hope this suggestion or comment does not upset anyone, I say it as your customer and for you to improve your sales.
Best regards.
Response from test-theo.fr
First of all, thank you very much for your message and, above all, for trusting us for so many years. We greatly appreciate your honesty and the experience of a lifelong customer.
We completely understand what you are telling us about prices, and we thank you for pointing it out. In some specific products, there can be significant differences between stores, whether due to purchasing conditions, specific promotions, stock liquidations, or different pricing policies. Our goal is never to
We completely understand what you are telling us about prices, and we thank you for pointing it out. In some specific products, there can be significant differences between stores, whether due to purchasing conditions, specific promotions, stock liquidations, or different pricing policies. Our goal is never to
A
Rating: 4 out of 5
I haven't used it yet
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Response from test-theo.fr
Thank you for your review. We hope that when you have the opportunity to use the product, the experience will be very positive. If you need any help or have any questions, just write to us.
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.
A
Rating: 4 out of 5
It arrived late, so I haven't used it yet.
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Response from test-theo.fr
We are very sorry for the delay in delivery and the inconvenience caused. We completely understand your frustration and apologize for not being able to meet the expected deadline. We hope that when you use the product, the experience will be positive. If you need any help or have any questions, please write to us and we will be happy to help.
Best regards from the entire Cocinista team.
Best regards from the entire Cocinista team.