Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 1 and 4 stars

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A
Acheteur Vérifié
Rating: 4 out of 5
For making cheese
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Response from test-theo.fr
Thank you very much for your rating and for sharing your experience! We are glad to know that the assortment of starters has been useful for making cheese and that you are satisfied with the product.

If in future preparations you need any advice or have questions, do not hesitate to consult us.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
They are a good size.
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Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that the capsules for muffins have been the size you expected and that you are satisfied with your purchase.
We hope you enjoy your preparations a lot.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
Good taste.
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Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that you enjoyed the taste.
We hope to see you again soon in our store.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
AT FIRST EVERYTHING IS GOOD.
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Response from test-theo.fr
Thank you very much for your comment!
We are glad to know that, at first, everything has gone well.
If you need anything or have any questions, we are here to help you.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
I already sent you my opinion, you are very annoying, you waste too much time, the rest of the world also works. Regards.
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Acheteur Vérifié
Rating: 1 out of 5
The order arrived very late and a product was missing and the boxes were open and torn
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Response from test-theo.fr
We are very sorry for the inconveniences with your order, especially for the delay, the condition of the packaging, and the missing product.
We confirm that the missing item has already been replaced and sent. We appreciate your patience and understanding.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
It was a gift and the person it was for liked it a lot.
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Response from test-theo.fr
Thank you very much for your comment! We are glad to know that the gift was a success and that you liked it a lot.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
The enhancer is a bit expensive compared to other alternative sugars (the price is similar to a complete kit). It is supposed that having a high malt content not only provides sugar but also body and flavor.
Otherwise, it is fine, but it arrives as a block (due to humidity) that you have to break up to facilitate dissolution.
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Response from test-theo.fr
Thank you for your comment and for sharing your experience. We are glad to know that the product fulfills its function, although we regret that it arrived compacted. This can occasionally happen due to environmental humidity, although it does not affect its quality. We take note of your observation to review the packaging and improve the user experience.

Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good product.
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Response from test-theo.fr
Thank you very much for your comment! We are glad to know that you are satisfied with the product. We regret that one of the cans arrived damaged. If you wish, you can contact us to provide you with a solution.
Best regards from the entire Cocinista team.
A
Acheteur Vérifié
Rating: 4 out of 5
I like it as a dessert, I am in love with mango.
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Response from test-theo.fr
Thank you very much for your comment! We are glad to know that you like it as a dessert and that you are a mango lover.
Best regards from the entire Cocinista team.
S
Sarl M.
Rating: 4 out of 5
following a purchase from 15/04/2025
In my last order, a lot of hair on the linen, poorly ironed pillowcases as well as dishcloths.
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Acheteur Vérifié
Rating: 4 out of 5
It explains how to make a lot of preparations. It confuses me a bit because it talks about rennet tablets instead of spoons.
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Response from test-theo.fr
Thank you for your review and for pointing out that detail. We understand that it can generate some confusion to talk about rennet tablets instead of spoons, and we will take it into account to clarify it better in future versions. We are glad that, despite this, you found it useful for making various preparations.
Best regards from the entire Cocinista team.
K
Klein
Rating: 4 out of 5
following a purchase from 22/07/2024
Hello
Overall, I am satisfied with your services... however, there are repetitive errors in the orders at delivery and in the returns of orders where there are pointing errors on your part.
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Acheteur Vérifié
Rating: 1 out of 5
It doesn't work!!! The milk hasn't curdled
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Response from test-theo.fr
We are very sorry that you had problems with the product. We understand how frustrating it can be when the milk doesn't curdle correctly.

Here is a link where we explain the most common causes and how to solve it:

https://www.cocinista.es/web/es/recetas/hacer-queso-y-yogur/trucos-y-consejos/no-me-cuaja-la-leche.html

If after reviewing it you still have questions, we will be happy to help you.

Best regards from the entire Cocinista team.
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