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A
Rating: 4 out of 5
Good product. I really like this mole paste
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Customer reviews of test-theo.fr
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
Summary of reviews
The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Everything is fine and on time
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A
Rating: 4 out of 5
aluminum siphons, reliability?
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Response from test-theo.fr
Thank you for your kind review. I'm sure you will love your Kit. As for the reliability of aluminum siphons, we have never had any problems and we have been selling them for over 12 years. You just have to make sure that the liquid is not too hot and keep the head parts clean. We only recommend steel siphons (which are much more expensive) to customers who are going to use them very frequently, almost professionally. But for more sporadic uses, the aluminum siphon is perfect.
Best regards from the Cocinista team
Best regards from the Cocinista team
A
Rating: 1 out of 5
The origin of the casing turns out to be China. Never again. They don't specify it.
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Response from test-theo.fr
We are not very sure we understand your animosity towards Chinese products. According to our experience, China is one of the largest suppliers of food products in the world and in general their products are of excellent quality and at very reasonable prices. In the case of salted casings, which we have been selling for many years, we know that the same happens.
In any case, thank you for your message and your evaluation, although we do not share the essence of your criticism.
In any case, thank you for your message and your evaluation, although we do not share the essence of your criticism.
A
Rating: 1 out of 5
They sent me a food product with a shelf life of less than three months from the purchase date.
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Response from test-theo.fr
We cannot know how each customer will use the products they purchase. Therefore, if very long expiration dates are desired, it is advisable to let us know in the order comments. The idea of throwing away tons of food that are in perfect condition just because their best before date is approaching does not seem responsible to us.
Best regards
Best regards
A
Rating: 4 out of 5
I still don't know if the interested party will like it, a kings' gift
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A
Rating: 1 out of 5
The intestines are very thin and weak. They break very easily. I recommend you change suppliers, there are much better ones.
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Response from test-theo.fr
We are sorry that these intestines did not convince you. It is true that they are very thin, but it is something that many customers specifically look for to make them easier to cut.
A
Rating: 1 out of 5
They don't work!!!
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Response from test-theo.fr
Good afternoon, we appreciate your comment about this product and we regret that it was not to your liking. If you wish to make a complaint, our Customer Service department will be happy to assist you as always.
Best regards
Best regards
A
Rating: 4 out of 5
On Monday I will bottle it, I will let you know how it turned out
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A
Rating: 1 out of 5
I did not receive the product but another one that has nothing to do with it
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Response from test-theo.fr
Good morning. As we have already indicated, the product has simply changed its presentation so the photo on our website is old, but the content is exactly the same: 1 liter of food-grade liquid paraffin. In any case, we will contact you to collect the product sent so that we can refund you. Thank you very much.
A
Rating: 1 out of 5
Lamentable service. Stopping deliveries in the middle of July without notice. Avoid.
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Response from test-theo.fr
Hello Sir,
We are sorry that our service did not meet your expectations and understand your frustration, especially during the summer period. This year, we indeed faced significant challenges in terms of transport, due to a significant increase in traffic jams compared to last year. These unforeseen delays unfortunately affected our ability to deliver in your area and unfortunately led us to reduce our delivery scope.
We are actively working to find solutions to better anticipate and limit these impacts, and to strengthen communication with our clients.
We thank you for your understanding and remain at your disposal.
We are sorry that our service did not meet your expectations and understand your frustration, especially during the summer period. This year, we indeed faced significant challenges in terms of transport, due to a significant increase in traffic jams compared to last year. These unforeseen delays unfortunately affected our ability to deliver in your area and unfortunately led us to reduce our delivery scope.
We are actively working to find solutions to better anticipate and limit these impacts, and to strengthen communication with our clients.
We thank you for your understanding and remain at your disposal.
A
Rating: 4 out of 5
Very good product, with a taste of India for sure, we have eaten it with curry, and it has been excellent.
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A
Rating: 4 out of 5
They are not like the fresh ones but they do the job
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A
Rating: 4 out of 5
Good because the person in charge in Annecy is great
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A
Rating: 4 out of 5
The linen is of very good quality and in good condition. The problem is the absence of staff and therefore control when picking up and returning the linen. I had the unpleasant surprise of being accused of not returning everything when all the linen was returned, this for 2 consecutive years.
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A
Rating: 4 out of 5
I am very satisfied with easy linen. But sometimes the linen provided has stains or, more rarely, tears.
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A
Rating: 4 out of 5
Very practical and good value for money
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A
Rating: 4 out of 5
Order and quality very good. Pickup times for the linen are a real problem.
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