Customer reviews of test-theo.fr

hello, very good packaging, delivered in France on time, I am very satisfied

Perfect and fast

Very good thank you.

Very good device with many programs. I mainly use it for chronic and neuropathic pain. Just a small note: it's a pity there isn't a combined offer for the 2 types of patches

Super fast shipping, equipment in order

Interesting, fast, professional

I had heard about it for a long time, I was glad to buy one. Great device for pain relief.

Very good

SIMPLE AND EFFECTIVE

good no problems

responsive, fast delivery

Perfect delivery and product

You are always attentive and it is really very appreciated! Thank you

Fast and in accordance with the order. Thank you

Fast, efficient and in every way identical to the order.

no problem

To recommend, fast and reliable

Simple and effective, no need for more, it would be bad.

Good presentation and quick processing

Very competent and super fast delivery... site also very clear...

Order handled quickly and received within 2 days.

Super easy to order, package tracking and very fast delivery... Thank you

very good site, very good material, order processed quickly, well done

Nothing to say, optimal service and fast delivery

Perfect

Regarding the status of my order, it remains in delivery despite several emails from me that went unanswered. Not having any email to leave a review, I note verified reviews to denounce this silence and especially my incomprehension in the face of these non-responses from

Very good but for someone who does not know the field, it would be great to have access to a bit more information. (For example, my interest was in pain management; not really clear which was the best model for that.) But in general, the site is good.

Very good advice over the phone, order processed the same day, fast shipping... Highly recommend!

and this lack of transparency which simply represents for me a lack of respect for the customer. At the beginning of September, following my exchanges with verified reviews that apparently had difficulty understanding the real problem and even mistakenly rejected my review, I was contacted by a manager from Electrostimulateur.ch. I want to highlight his honesty and frankness. We had a constructive and interesting discussion following this mishap and this lack of transparency. Electrostimulateur.ch had taken the initiative to respect the deadlines by sending me the product via a partner. It just needed to be transparent, to respond, and to take into account the legitimate questions of the customer. In the end, the intention was good but the handling behind was poorly done and therefore generated disappointment. I thank this manager, alerted very late about this issue, for contacting me... the approach as well as the exchange were fruitful.

Regarding the shipping costs, we will not go into detail.

to explain this problem + the fact that their product did not come from them but from another company which is surprising and I would like an explanation about it. The response regarding the shipping costs and the fact that it came from France from another company is as follows:

Following my order made at the end of May, I realize that the product sent to me did not come from the company Electrostimulateur.ch in Switzerland as expected but from a company located in France. I contact Electrostimulateur.ch about this and mention that the status of my order remains in delivery. I legitimately explain the problem by saying that I cannot be subject to their shipping fee because the product did not go from Switzerland to France but from France to France, it is not PostPac international that handled the shipment but simply Colissimo France metropolitan which does not respect at all what is stated on the site. I am therefore paying an unjustified surcharge for shipping costs. I am legitimately asking questions to

Competitive prices, shipping within the announced deadlines, material conforms. Only the shipping costs are a bit high.

Good site, fast delivery and in accordance with my order.

Very fast delivery! Everything is top-notch!

Hello, I am extremely happy with this device, the delivery was very fast, however, the package was left in front of my door all weekend, I could have had it stolen at any moment. At the price of this device, I find this negligence worth mentioning.

Perfect from order to delivery.

Quality product and responsive seller! Keep it up

Product meets my expectations, delivered within the announced timeframe against signature. I recommend!

Site up to the rigor of SWITZERLAND! If you are looking for a precise device, this site is for you. You can navigate through your searches with complete confidence and place your order with complete confidence. Delivery times respected and package arrived in perfect condition in its packaging! I recommend you without hesitation!