Customer reviews of test-theo.fr

9,5 /10

Based on 6 431 published reviews

5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 2, 3 and 4 stars

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Julio B.

Published on 11/07/2023 à 20h10 following a purchase from 01/07/2023

A bit more difficult to handle than the Tens Eco 2, I live alone.

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Giuliana R.

Published on 04/07/2023 à 20h20 following a purchase from 24/06/2023

Some problems in obtaining the invoice.

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Acheteur Vérifié

Published on 24/06/2023 à 15h50 following a purchase from 01/06/2023

A team that does its best for the customer. My only complaint is that they stopped deliveries. This is a real problem for my smooth operation.

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Cesare T.

Published on 14/06/2023 à 09h18 following a purchase from 04/06/2023

Received perfectly and quickly.

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Acheteur Vérifié

Published on 07/06/2023 à 12h33 following a purchase from 22/05/2023

Everything is okay

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Rosemarie C.

Published on 20/05/2023 à 09h21 following a purchase from 10/05/2023

Everything perfect but it's a shame that for thirty francs you make a signature package that must be picked up at the post office.

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Acheteur Vérifié

Published on 16/05/2023 à 13h57 following a purchase from 10/04/2023

A lot of laundry received dirty with stains and few solutions provided by Easylinge, to date, the sales representative no longer responds to me

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Response from test-theo.fr Published on 23/05/2023

Hello, thank you for your feedback and your recommendation! We are delighted that you appreciated the Easylinge service! We will see you very soon!

Julio B.

Published on 28/04/2023 à 09h42 following a purchase from 18/04/2023

Everything is okay.

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David G.

Published on 24/04/2023 à 21h39 following a purchase from 14/04/2023

Thank you, excellent service for excellent products. Downside: for sending electrodes alone, the postal rate is high.

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Barbara Yvonne M.

Published on 21/04/2023 à 17h59 following a purchase from 11/04/2023

Too large in size, and not easy to understand, ,??

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Francesco F.

Published on 03/04/2023 à 20h16 following a purchase from 24/03/2023

Device arrived well - Order processing very quick.

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Jean-Denis R.

Published on 25/02/2023 à 11h16 following a purchase from 15/02/2023

An error on the sent reference which was quickly corrected by customer service, very good

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Acheteur Vérifié

Published on 20/02/2023 à 07h38 following a purchase from 05/02/2023

No one was present at our arrival at the collection point but after a phone call someone came within 10 minutes.

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Response from test-theo.fr Published on 27/02/2023

Hello, thank you for your opinion. We do everything we can to provide you with the best service. See you very soon with Easylinge!

Claudine P.

Published on 19/02/2023 à 16h23 following a purchase from 09/02/2023

I didn't know when the package was put in my mailbox and it was mentioned that it would be delivered to me against signature. On the other hand, the contents of the package could have been damaged as it was stuck in the compartment. Fortunately, everything was correct but given the current thefts, I would hesitate to place a new order. Thank you for reading and have a good day!

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Caroline M.

Published on 17/02/2023 à 21h56 following a purchase from 07/02/2023

The transparent coating on the skin side is a bit thick, it's difficult to plug or remove the electrode from the patch compared to a Compex patch. The order arrived quickly, good point.

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René A.

Published on 15/02/2023 à 10h20 following a purchase from 05/02/2023

Well done, good product and delivered on time...thank you

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Julio B.

Published on 08/02/2023 à 21h21 following a purchase from 29/01/2023

Easy and quick

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Marco M.

Published on 08/02/2023 à 19h24 following a purchase from 29/01/2023

Delivered quickly and good quality price

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Michel P.

Published on 21/01/2023 à 20h23 following a purchase from 11/01/2023

Speed in response to the order and in the shipment of products

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Acheteur Vérifié

Published on 13/01/2023 à 12h32 following a purchase from 21/10/2022

Easy-to-access site, simple order, order ready on time but the laundry should not communicate with the platform so I constantly receive reminders of delay in returning the laundry

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Response from test-theo.fr Published on 17/01/2023

Hello, thank you for your feedback. We are glad that your experience with Easylinge went well! Regarding these reminders, we will check with our team to resolve the issue. See you soon with Easylinge!

Danièle G.

Published on 11/01/2023 à 14h18 following a purchase from 01/01/2023

All OK, fast shipping, well packaged.

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Michèle S.

Published on 10/01/2023 à 20h12 following a purchase from 31/12/2022

Effectiveness

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Isabel R.

Published on 10/01/2023 à 09h59 following a purchase from 31/12/2022

This is very good very easy to find the devices

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Karin T.

Published on 08/01/2023 à 20h55 following a purchase from 29/12/2022

This electrostimulator seems quite sturdy and does the job. Good power! Interesting autonomy. But I take off two stars for two reasons: complicated device to use due to too many possibilities (you have to constantly change connectors for each program, it's tedious) and the device does not indicate when the battery is charged. We navigate blindly. Sometimes we leave the machine charging all night since we don't know the charge status. No display on the battery status on the screen! In these times of energy savings, I hope Compex will improve this point. Really surprising.

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Florence L.

Published on 05/12/2022 à 11h18 following a purchase from 25/11/2022

Very easy to use and very attractive.

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Ariane R.

Published on 23/11/2022 à 14h46 following a purchase from 13/11/2022

The site is not practical at all for use and I had to try several times before I could place the order. I also tried to call but no one answered. As for the device, I can't increase the processing time (15 min) so I do 3 x 15 min. Compared to the old device, it is heavier and does not have a hook to attach it to the belt.

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Acheteur Vérifié

Published on 02/11/2022 à 13h49 following a purchase from 30/06/2022

The various phone exchanges went well, the information was clear.

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Response from test-theo.fr Published on 07/11/2022

Hello, thank you for your feedback! We are glad that your exchanges went well and that we were able to answer all your questions! Thank you and see you soon with Easylinge!

Ueli S.

Published on 24/10/2022 à 14h27 following a purchase from 14/10/2022

Negative point: There is very little information in the brochure attached to the device and I could not download the handbook without providing my credit card information. Why can't we simply provide the order number to download this handbook? Generally, I never provide my credit card information anymore, even if it is stated that it will not be charged.

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Marie-Anne G.

Published on 21/10/2022 à 14h53 following a purchase from 11/10/2022

I find the shipping costs very high and also a bad surprise with an additional amount for customs fees. Moreover, the smallest size of tips was missing

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Acheteur Vérifié

Published on 21/09/2022 à 10h33 following a purchase from 27/07/2022

Frequent delivery or order pickup problems. Appointments are complicated to obtain and are often not respected.
This problem did not exist in 2021 and early 2022

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Acheteur Vérifié

Published on 07/09/2022 à 14h20 following a purchase from 09/08/2022

A few errors in the size of the sheets, quickly repaired

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Response from test-theo.fr Published on 07/09/2022

Hello, thank you for your feedback. We apologize again for this error, and we appreciate your positive rating. See you soon on easylinge.com!

Acheteur Vérifié

Published on 25/08/2022 à 09h49 following a purchase from 21/04/2022

Good

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Response from test-theo.fr Published on 30/08/2022

Thank you very much!

Acheteur Vérifié

Published on 17/08/2022 à 13h45 following a purchase from 20/07/2022

Easy to use service but linen is systematically stained

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Response from test-theo.fr Published on 19/08/2022

Hello Madam, we are sorry to read your feedback. We will discuss with our internal team to ensure this does not happen again. We apologize and hope you will give us another chance! Best regards,

Acheteur Vérifié

Published on 13/08/2022 à 11h23 following a purchase from 17/06/2022

The site is closed for orders during the season!!!

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Acheteur Vérifié

Published on 09/08/2022 à 09h18 following a purchase from 28/07/2022

The site is practical, easy to access and use. The products are clean and the contact person is friendly. One downside: the location when clicking on 'Access' does not correspond to the pickup location of the order and the real address is unknown to GPS.

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Response from test-theo.fr Published on 30/08/2022

Hello, thank you for this feedback. We take note to correct this as soon as possible and avoid encountering this problem again. We hope that despite this, you will trust easylinge.com for your next linen rental!

Acheteur Vérifié

Published on 23/07/2022 à 09h42 following a purchase from 10/07/2022

Nothing to say.

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Response from test-theo.fr Published on 25/07/2022

Thank you!

Acheteur Vérifié

Published on 20/07/2022 à 12h15 following a purchase from 07/06/2022

Good value for money But unfortunately no delivery option so a lot of travel costs thank you

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Response from test-theo.fr Published on 25/07/2022

Hello, thank you for your feedback. We hear your comment, which is why we are looking to develop more partners to reduce your travel! See you soon,

Loic G.

Published on 11/07/2022 à 14h42 following a purchase from 01/07/2022

Good service

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Acheteur Vérifié

Published on 09/07/2022 à 17h24 following a purchase from 08/06/2022

Correct household linen but a stained sheet that I could not use. I did not receive a response to my refund request...

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