Customer reviews of test-theo.fr

9,5 /10

Based on 6 431 published reviews

5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

2 star reviews

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Juan José B.

Published on 30/04/2020 à 17h26 following a purchase from 20/04/2020

My first order and disappointing experience. It is not related to the merchandise. It is about the fact that shipping costs higher than those announced on the site were charged to me (CHF 12.- instead of CHF 4.-, for a Priority package and merchandise value over CHF 80.-) Such a business practice is undoubtedly illegal, but for the sake of time and peace I will not waste time claiming the difference. Too bad!

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David F.

Published on 15/04/2020 à 18h40 following a purchase from 05/04/2020

It was mentioned 'ffp2 masks' and I received 'surgical masks' :(

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Acheteur Vérifié

Published on 10/03/2020 à 08h35 following a purchase from 18/02/2020

I returned the linen at 9 am and by the end of the morning, they wanted to charge me fees for non-return. I had to send a message to the contact person for them to intervene. This mainly comes from the management of the return.

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Response from test-theo.fr Published on 10/03/2020

Madam,
Thank you for renting your household linen on easylinge.com
We are sorry to learn that your order did not fully satisfy you. We take your comment into account and will forward it to all our teams to prevent this situation from happening again. In parallel, you will receive a refund within 48 hours. We hope to see you again on www.easylinge.com

Charles G.

Published on 22/06/2019 à 15h33 following a purchase from 12/06/2019

Following my order, the different parties involved each time forgot to ship my package, if I hadn't made a phone call to see where it was, I still wouldn't have my package today. My package, which eventually arrived a week late.

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Denis B.

Published on 04/04/2019 à 13h12 following a purchase from 25/03/2019

The first belt did not work which can happen but I had to return it at my expense. I was promised in compensation to be given a set of patches. Not seeing the replacement belt return, I had to call the site, so they did resend my product but without the promised patches (electrodes) and moreover in the first package there was a missing extension that was supposed to be included still absent in the second shipment. To top it all off, we are in France and the manual is in English. So not happy at all

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Harry L.

Published on 28/02/2019 à 11h18 following a purchase from 18/02/2019

Delivery costs too high

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Jean-François S.

Published on 11/12/2018 à 17h11 following a purchase from 01/12/2018

Fast delivery. Poor after-sales service, despite 2 calls and an email, no response from them regarding missing products at delivery.

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David V.

Published on 10/09/2018 à 11h32 following a purchase from 31/08/2018

Following my order made at the end of May, I realize that the product sent to me did not come from the company Electrostimulateur.ch in Switzerland as expected but from a company located in France. I contact Electrostimulateur.ch about this and mention that the status of my order remains in delivery. I legitimately explain the problem by saying that I cannot be subject to their shipping fee because the product did not go from Switzerland to France but from France to France, it is not PostPac international that handled the shipment but simply Colissimo France metropolitan which does not respect at all what is stated on the site. I am therefore paying an unjustified surcharge for shipping costs. I am legitimately asking questions to

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Othmar M.

Published on 15/11/2016 à 09h34 following a purchase from 05/11/2016

You have already received it

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Michel U.

Published on 04/02/2016 à 09h55 following a purchase from 25/01/2016

A cable ordered was missing from the package....

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Sandra C.

Published on 14/07/2015 à 20h25 following a purchase from 04/07/2015

Very good, fast and perfect after-sales service

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Danny A.

Published on 04/06/2015 à 11h33 following a purchase from 25/05/2015

Unlike many other devices (Slendertone: 2 machines with many different tens programs, the belt, the buttocks, the face), it is difficult for me to give an opinion on this magnetic wave device. I feel absolutely nothing, despite having tried it for several days in a row as indicated in the manual. I admit, unlike the other devices, I regret this purchase.

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Pauline G.

Published on 29/05/2015 à 21h10 following a purchase from 19/05/2015

I use it 5 times a week and I don't see great results but maybe the belt is only made for young people, but then it should be specified.

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