Customer reviews of test-theo.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

Reviews 3 and 4 stars

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D
Danièle G.
Rating: 4 out of 5
following a purchase from 01/01/2023
All OK, fast shipping, well packaged.
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Michèle S.
Rating: 4 out of 5
following a purchase from 31/12/2022
Effectiveness
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Isabel R.
Rating: 4 out of 5
following a purchase from 31/12/2022
This is very good very easy to find the devices
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Karin T.
Rating: 3 out of 5
following a purchase from 29/12/2022
This electrostimulator seems quite sturdy and does the job. Good power! Interesting autonomy. But I take off two stars for two reasons: complicated device to use due to too many possibilities (you have to constantly change connectors for each program, it's tedious) and the device does not indicate when the battery is charged. We navigate blindly. Sometimes we leave the machine charging all night since we don't know the charge status. No display on the battery status on the screen! In these times of energy savings, I hope Compex will improve this point. Really surprising.
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Florence L.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very easy to use and very attractive.
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Ariane R.
Rating: 3 out of 5
following a purchase from 13/11/2022
The site is not practical at all for use and I had to try several times before I could place the order. I also tried to call but no one answered. As for the device, I can't increase the processing time (15 min) so I do 3 x 15 min. Compared to the old device, it is heavier and does not have a hook to attach it to the belt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
The various phone exchanges went well, the information was clear.
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Response from test-theo.fr
Hello, thank you for your feedback! We are glad that your exchanges went well and that we were able to answer all your questions! Thank you and see you soon with Easylinge!
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Ueli S.
Rating: 4 out of 5
following a purchase from 14/10/2022
Negative point: There is very little information in the brochure attached to the device and I could not download the handbook without providing my credit card information. Why can't we simply provide the order number to download this handbook? Generally, I never provide my credit card information anymore, even if it is stated that it will not be charged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2022
Frequent delivery or order pickup problems. Appointments are complicated to obtain and are often not respected.
This problem did not exist in 2021 and early 2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2022
A few errors in the size of the sheets, quickly repaired
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Response from test-theo.fr
Hello, thank you for your feedback. We apologize again for this error, and we appreciate your positive rating. See you soon on easylinge.com!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Good
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Response from test-theo.fr
Thank you very much!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2022
The site is closed for orders during the season!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
The site is practical, easy to access and use. The products are clean and the contact person is friendly. One downside: the location when clicking on 'Access' does not correspond to the pickup location of the order and the real address is unknown to GPS.
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Response from test-theo.fr
Hello, thank you for this feedback. We take note to correct this as soon as possible and avoid encountering this problem again. We hope that despite this, you will trust easylinge.com for your next linen rental!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Nothing to say.
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Response from test-theo.fr
Thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2022
Good value for money But unfortunately no delivery option so a lot of travel costs thank you
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Response from test-theo.fr
Hello, thank you for your feedback. We hear your comment, which is why we are looking to develop more partners to reduce your travel! See you soon,
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Loic G.
Rating: 4 out of 5
following a purchase from 01/07/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Correct household linen but a stained sheet that I could not use. I did not receive a response to my refund request...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2022
Easy to order on the site. However, a reminder to go pick up the linen and a reminder to return the linen even though it has already been done.
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Response from test-theo.fr
Hello Madam, thank you for your feedback. This must be an error from our platform, and we thank you for informing us, we will be able to correct this. See you soon with Easy Linge!
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Eric S.
Rating: 4 out of 5
following a purchase from 13/06/2022
fast
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Valérie F.
Rating: 4 out of 5
following a purchase from 11/06/2022
The products have really good quality, just the service communication, didn't answer my question request with my email. And the expedition respected the delivery time.
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Otto C.
Rating: 4 out of 5
following a purchase from 11/06/2022
Comprehensive site with all the necessary basic details. Fast delivery and tracking. The device is pleasant to use. Current treatment too short to give an appreciation and see the effectiveness.
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Philippe M.
Rating: 3 out of 5
following a purchase from 11/06/2022
excellent site very well designed, which really makes you want to browse it - efficiency of contacts to the questions asked - commercial realism that avoided me having to order abroad, for the same all-inclusive price -
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2022
Service was convenient, unfortunately no more delivery point in Rayol-Canadel and the tower plan is too far. We also encountered problems with the order (missing items, dirty or damaged linen) too bad because it was very convenient. I hope a drop-off will be available quickly in Cavalaire or Lavandou.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2022
Still some small adjustments to make, but we will get there!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2022
The linen is clean and a bit light in quality. The delivery method is correct, convenient with the key box but the person lacks time and staff: are we giving them the means?
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Guillaume C.
Rating: 4 out of 5
following a purchase from 03/05/2022
Speed of shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
the site is very practical and easy to access
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Response from test-theo.fr
Hello, thank you for your feedback! See you soon on easylinge.com
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Michel D.
Rating: 4 out of 5
following a purchase from 24/04/2022
Delivery times good and order ok
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Elisabeth S.
Rating: 4 out of 5
following a purchase from 10/04/2022
Device received quickly, in accordance with the order. The site is very easy to use and the online ordering is simple and quick to place. An affiliate platform would be great because being a therapist but not a physiotherapist complicates reimbursement by insurance. It would be practical for both the affiliate and the issuing site. Otherwise, very happy with the design of the site. Thank you very much.
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Odile D.
Rating: 4 out of 5
following a purchase from 10/04/2022
Speed of delivery.
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Antoine O.
Rating: 4 out of 5
following a purchase from 10/04/2022
Delivery on time, that's all we ask... obviously with the right product :-) :-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2022
The website is easy to use and allows for easy contact with the interlocutors. The only downside concerns the location for picking up and returning the sheets as it is not easily accessible, located on a narrow street with no parking available but the contact person was very friendly. The service provided is perfect, just like the value for money. I highly recommend!
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Response from test-theo.fr
Hello, thank you for your feedback on your experience. Unfortunately, the accessibility of our partner in Avignon is not our responsibility. If it is easier for you, there is another pickup point nearby: Bureau de tabac Sarrians, 120 rue saint sebastien, 84260 Sarrians. Thank you for your trust, see you soon!
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René K.
Rating: 4 out of 5
following a purchase from 09/04/2022
Quick execution of the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
So far so good, we will see how it goes following Joss's departure.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 18/02/2022
Seems good but not enough feedback to say more.
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Dominique S.
Rating: 4 out of 5
following a purchase from 18/02/2022
Very easy to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
Everything is very good; except that some ordered pieces were missing at delivery.
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Antoinette G.
Rating: 4 out of 5
following a purchase from 02/02/2022
Did not receive confirmation by email of the order, I had to call to make sure. But the ordered item arrived quickly.
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Cédric M.
Rating: 4 out of 5
following a purchase from 02/02/2022
I did not receive an order confirmation email. For this price, I preferred to call to make sure everything was in order.
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Joscelyne E.
Rating: 3 out of 5
following a purchase from 02/02/2022
The operation of starting it is not well explained, the time is stuck at 15 minutes and I can't modify it. I am disappointed.
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