Customer reviews of test-theo.fr

9,5 /10

Based on 6 431 published reviews

5 5 259 82% 4 895 14% 3 167 3% 2 53 1% 1 57 1%

Summary of reviews

The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.

3 star reviews

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Acheteur Vérifié

Published on 13/08/2025 à 12h11 following a purchase from 29/06/2025

Linen ok.
Customer service is terrible

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Acheteur Vérifié

Published on 06/08/2025 à 13h16 following a purchase from 13/07/2025

Few explanations when renting for a month

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Acheteur Vérifié

Published on 28/06/2025 à 19h48

The can does not have an easy open, of regular taste.

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Response from test-theo.fr Published on 01/07/2025

Thank you for your comment!
We regret that the can does not have an easy open and that the taste was not entirely to your liking.
We greatly appreciate your opinion, as it helps us continue to improve the selection and presentation of our products.

Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 28/06/2025 à 19h44

Do not expect much, it tastes like normal soy sauce.

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Response from test-theo.fr Published on 01/07/2025

Thank you for sharing your opinion!
We regret that the product did not meet your expectations and that the taste was similar to that of normal soy sauce.
We appreciate your comment, as it helps us continue to improve and offer products that surprise more every day.

Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 28/06/2025 à 19h42

The aroma is good but do not expect much more, it would be important to put the product information in Spanish.

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Response from test-theo.fr Published on 01/07/2025

Thank you for your comment and for sharing your opinion!
We regret that the product information is not in Spanish; we apologize for that.
We are working to correct it and ensure that all our products have complete information in Spanish as soon as possible.

Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 15/06/2025 à 17h41

I was thinking of toast and it is almost black I haven't tried the flavor yet but it doesn't match the image

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Response from test-theo.fr Published on 17/06/2025

Thank you for your comment and for sharing your experience. Mild Ale is a traditional British style that, although considered a low-alcohol beer, usually has a dark color due to the type of malts used. We hope that once you try it, you enjoy its smooth and balanced flavor.
Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 04/06/2025 à 14h12

The included faucet is of poor quality.

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Response from test-theo.fr Published on 05/06/2025

We regret that the faucet did not meet your expectations. It is one of the best-selling models and usually receives good ratings for its functionality and value for money. Nevertheless, we greatly appreciate your comment, as it allows us to continue evaluating the real experience of our customers.
Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 22/05/2025 à 07h52

Its size is small.

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Response from test-theo.fr Published on 23/05/2025

Thank you for your feedback. We are sorry that the size did not fully meet your expectations. Since they are dehydrated mushrooms, they can vary in size depending on the harvest, but we always select quality products.

Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 05/05/2025 à 11h33

It's a bit dry.

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Response from test-theo.fr Published on 07/05/2025

Thank you for your comment. We are sorry that the product seemed a bit dry to you. If you would like to share more details, we would be happy to help you or pass your opinion to the supplier for future improvements.
Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 03/05/2025 à 12h13

It's not bad, but for my taste, compared to the cloth that comes in the kits, this one has fewer threads so the gaps are larger.

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Response from test-theo.fr Published on 07/05/2025

Thank you for sharing your opinion. We regret that this cloth did not fully meet your expectations compared to the one included in the kits. We take note of your comment about the fabric density for future improvements.
Best regards from the entire Cocinista team.

Acheteur Vérifié

Published on 05/03/2025 à 12h55 following a purchase from 24/02/2025

the laundry is regularly damaged or stained

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Afx &.

Published on 07/01/2025 à 17h34 following a purchase from 06/12/2024

The preparation of the laundry was not done within the expected deadlines. The quality was not entirely there, with stains, holes, and missing items

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Wainsztok

Published on 06/01/2025 à 12h46 following a purchase from 17/12/2024

I have been using this service for several months and regularly we find sheets that are torn and/or stained. Quality control needs to be strengthened.

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A I.

Published on 12/11/2024 à 14h56 following a purchase from 15/10/2024

It would be good if we could separate the heavily stained linen (plastic bag for example like in hotels) so that you can renew it instead of putting it back for rental.

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Acheteur Vérifié

Published on 04/11/2024 à 07h01

I expected it to be stiffer and not so soft

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Response from test-theo.fr Published on 05/11/2024

Indeed, it is a lightweight plastic, which makes transportation and handling easier, and allows to reduce its cost. Kegland is very proud of this product due to the excellent quality of the PET plastic that tolerates quite high pressures (up to 2.5 bar) and preserves the gas if you use it as a keg for a long time. As they say at Kegland, it is an excellent alternative to a steel fermenter, easier to handle and certainly much more economical.

Juan C.

Published on 14/10/2024 à 17h19

It didn't go well, but I am very satisfied with the service received. Thank you.

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Response from test-theo.fr Published on 14/10/2024

Indeed, we see that you purchased a product that did not meet your expectations. I regret it and I am pleased to see that we did what we considered most correct, which was to recover the item and refund you in full.

Thank you very much for your comment.

L M.

Published on 25/09/2024 à 15h51 following a purchase from 27/08/2024

We systematically order duvet covers 140 and we always receive 180 which is really unpleasant and really not practical for us.

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Acheteur Vérifié

Published on 18/06/2024 à 09h59 following a purchase from 24/05/2024

Hello, often the linen is not very clean (black marks, stains), with hair, poorly ironed dishcloths.....

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Acheteur Vérifié

Published on 04/04/2024 à 12h39 following a purchase from 30/01/2024

The service is good

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Jacques D.

Published on 23/02/2024 à 20h10 following a purchase from 13/02/2024

Regarding the purchased product (TENS electrostimulator), its operation meets expectations. However, regarding information about customs fees, VAT to be paid (more than 100 € in addition to the price), without any prior information, it's a bit much. Switzerland, certainly...

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Muriel V.

Published on 02/02/2024 à 18h46 following a purchase from 23/01/2024

Very fast delivery. The earphone for stimulating the vagus nerve is extremely difficult to set up and often needs to be readjusted to feel the current passing. Moreover, it seems quite fragile...

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Firat T.

Published on 05/09/2023 à 21h15 following a purchase from 26/08/2023

Not bad

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Acheteur Vérifié

Published on 29/08/2023 à 11h41 following a purchase from 29/05/2023

Linen is good but there are slight differences with the order. The linen must be picked up and returned in a courtyard where there is no contact person. I was charged for non-return of linen that I did not have. Again, no one responds to messages. Is Easylinge managed by robots?

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Acheteur Vérifié

Published on 03/08/2023 à 12h34 following a purchase from 21/06/2023

Not easy to navigate through the duvet kits and without duvet.

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Acheteur Vérifié

Published on 15/07/2023 à 08h48 following a purchase from 31/05/2023

Delivery and return service not always present or reachable (during opening hours). Lack of dish towels (dish towel kit = 2 dish towels and not 1) - Too often stains on supposedly clean laundry.

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Acheteur Vérifié

Published on 16/05/2023 à 13h57 following a purchase from 10/04/2023

A lot of laundry received dirty with stains and few solutions provided by Easylinge, to date, the sales representative no longer responds to me

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Response from test-theo.fr Published on 23/05/2023

Hello, thank you for your feedback and your recommendation! We are delighted that you appreciated the Easylinge service! We will see you very soon!

Caroline M.

Published on 17/02/2023 à 21h56 following a purchase from 07/02/2023

The transparent coating on the skin side is a bit thick, it's difficult to plug or remove the electrode from the patch compared to a Compex patch. The order arrived quickly, good point.

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Karin T.

Published on 08/01/2023 à 20h55 following a purchase from 29/12/2022

This electrostimulator seems quite sturdy and does the job. Good power! Interesting autonomy. But I take off two stars for two reasons: complicated device to use due to too many possibilities (you have to constantly change connectors for each program, it's tedious) and the device does not indicate when the battery is charged. We navigate blindly. Sometimes we leave the machine charging all night since we don't know the charge status. No display on the battery status on the screen! In these times of energy savings, I hope Compex will improve this point. Really surprising.

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Ariane R.

Published on 23/11/2022 à 14h46 following a purchase from 13/11/2022

The site is not practical at all for use and I had to try several times before I could place the order. I also tried to call but no one answered. As for the device, I can't increase the processing time (15 min) so I do 3 x 15 min. Compared to the old device, it is heavier and does not have a hook to attach it to the belt.

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Acheteur Vérifié

Published on 21/09/2022 à 10h33 following a purchase from 27/07/2022

Frequent delivery or order pickup problems. Appointments are complicated to obtain and are often not respected.
This problem did not exist in 2021 and early 2022

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Acheteur Vérifié

Published on 13/08/2022 à 11h23 following a purchase from 17/06/2022

The site is closed for orders during the season!!!

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