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V
Rating: 4 out of 5
The delivery was within the announced deadlines.
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 914 published reviews
Summary of reviews
The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
Reviews 1, 2, 3 and 4 stars
Reset filtersN
Rating: 1 out of 5
I have not received my order, the dialogue is not very correct! And still waiting for a response. I am extremely disappointed
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Response from TISSUS PRICE
Hello,
We are following up on your message regarding your order.
Your package was shipped on 12/01 and was available on 14/01 at the relay point of your choice. Colissimo sent you an email on 14/01 to notify you, then a reminder on 16/01. Since you did not pick up your package, Colissimo returned it to the sender on 19/01.
We received your message on 28/01 and processed the refund for your order on 02/02.
We are sorry that you did not receive the notifications from Colissimo and understand your disappointment.
We remain at your disposal for any further information.
Best regards
Customer service
Tissus Price
We are following up on your message regarding your order.
Your package was shipped on 12/01 and was available on 14/01 at the relay point of your choice. Colissimo sent you an email on 14/01 to notify you, then a reminder on 16/01. Since you did not pick up your package, Colissimo returned it to the sender on 19/01.
We received your message on 28/01 and processed the refund for your order on 02/02.
We are sorry that you did not receive the notifications from Colissimo and understand your disappointment.
We remain at your disposal for any further information.
Best regards
Customer service
Tissus Price
B
Rating: 4 out of 5
Good value for money
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A
Rating: 4 out of 5
Quality fabrics and complete kit for making a banana bag. The small downside was that it was a gift and a small packaging like a paper or organza bag would have been welcome for the presentation of the gift.
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F
Rating: 4 out of 5
The most responsive in terms of preparation/delivery time, large choice of prints and supports for printing. One star less for the site which is quite slow and for the shipping costs of the imitation charged even for postal shipments (dim ≤ 50 cm).
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L
Rating: 2 out of 5
Fast shipping but elastic lace only in one direction contrary to the announcement
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A
Rating: 3 out of 5
Good fabric but there is no user manual.
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A
Rating: 4 out of 5
Very pretty slightly shiny fabric
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K
Rating: 4 out of 5
Order received quickly, perfect fabric. I recommend
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D
Rating: 2 out of 5
Poor quality print, ordered velvet and received something cheap and like neoprene. Would never use
I
Rating: 4 out of 5
Thank you for the samples, I finally found the fabric. Too thin for my use, that's why I didn't follow up but the samples were beautiful.
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M
Rating: 3 out of 5
Very disappointed by the principle of printing the chosen patterns on a selected support. The result did not convince me much. It was my first experience, and my last. The other products, however, suit me well.
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Response from TISSUS PRICE
Dear Marie-Paule, thank you for taking the time to share your opinion. We are sorry to hear that your experience with the printing of the patterns did not meet your expectations. Your feedback is valuable and we will pass it on to our team to improve our service. We hope you will continue to appreciate our other products.
F
Rating: 4 out of 5
The sample allowed me to see the stripe style but for curtains, the fabric of the sample is not great (polyester)
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B
Rating: 2 out of 5
Good quality fabrics but poorly cut (order 1m: 1m on one side of the fabric but 96cm on the other side). I am available to provide you with photos of the measurements
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your interest in the quality of our fabrics. Our cuts are made using calibrated equipment that is regularly checked, which allows us to guarantee the announced lengths.
In this regard, a length discrepancy on the same cut such as the one you indicate does not meet our manufacturing standards.
We remain at your disposal to discuss this matter.
Tissus Price
Thank you for your feedback and for your interest in the quality of our fabrics. Our cuts are made using calibrated equipment that is regularly checked, which allows us to guarantee the announced lengths.
In this regard, a length discrepancy on the same cut such as the one you indicate does not meet our manufacturing standards.
We remain at your disposal to discuss this matter.
Tissus Price
D
Rating: 1 out of 5
The faux leather received is not the same shade I was hoping for. I had previously requested color samples to be sure of the shade and upon delivery, the shade of the fabric was not as expected. I requested a free return, which was refused... I am very disappointed with the after-sales service of Tissu Price... not even a commercial gesture....
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Response from TISSUS PRICE
Hello,
We understand your disappointment and are sincerely sorry that the shade of the faux leather received does not meet your expectations.
However, we would like to clarify that the color sample you are referring to is several years old. Since then, our supplier of this faux leather has changed, which implies possible variations in shade despite a similar name. As a result, the sample in your possession could unfortunately no longer match exactly the product currently marketed.
This information explains why the delivered shade differs from the expected one and does not allow us to consider this as a non-conformity of the product. That is why we are unable to offer a free return.
We remain attentive to your satisfaction and invite you, for future orders, to request recent samples to ensure the exact shade of the products on sale.
Best regards,
Tissu Price customer service
We understand your disappointment and are sincerely sorry that the shade of the faux leather received does not meet your expectations.
However, we would like to clarify that the color sample you are referring to is several years old. Since then, our supplier of this faux leather has changed, which implies possible variations in shade despite a similar name. As a result, the sample in your possession could unfortunately no longer match exactly the product currently marketed.
This information explains why the delivered shade differs from the expected one and does not allow us to consider this as a non-conformity of the product. That is why we are unable to offer a free return.
We remain attentive to your satisfaction and invite you, for future orders, to request recent samples to ensure the exact shade of the products on sale.
Best regards,
Tissu Price customer service
C
Rating: 4 out of 5
Very good
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S
Rating: 2 out of 5
You need to be very careful to read everything from A to Z
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S
Rating: 3 out of 5
Usually, I always have beautiful fabrics. And here, I wanted to try a strawberry velvet and fleece fabric. But I am really disappointed with the result of the print.
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M
Rating: 2 out of 5
I was not warned that this is a small size and I only realized it after cutting the fabric and after trying it. However, I keep the item to make a gift.
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I
Rating: 4 out of 5
Quality kits good value for money, fast delivery times
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A
Rating: 4 out of 5
Satisfied with my order. It took more than a week to arrive. But I am happy with the choice of fabrics
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C
Rating: 2 out of 5
very poorly made site for the mini washcloths, very disappointed...
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M
Rating: 1 out of 5
This is my first order and I didn't see that the type of fabric was a choice. So I ordered a Provençal fabric with cicadas knowing that Provençal fabrics are all cotton. I received polyester which does not meet my needs. I will know for next time
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I
Rating: 1 out of 5
I find the fabric very disappointing. I imagined something all soft like teddy and I even took 4m........
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions.
We remain at your disposal. Best regards, . Customer Service - Tissus-Price
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions.
We remain at your disposal. Best regards, . Customer Service - Tissus-Price
A
Rating: 4 out of 5
The quality is very good, but the color is stronger than in the photo.
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C
Rating: 4 out of 5
Fairly quick delivery and fabric appears to be compliant but a bit stiff for cotton poplin
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M
Rating: 4 out of 5
Very happy, just maybe for the kits add a sheet or direct links to sew them
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A
Rating: 1 out of 5
The color of the photo is not representative of the color of the fabric received. Good quality but disappointed.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Customer Service - Tissus Price
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Customer Service - Tissus Price
C
Rating: 1 out of 5
The color is not at all faithful to the photo
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Response from TISSUS PRICE
Hello Cindy,
Thank you for taking the time to share your feedback. We are sorry to hear that the color of your fabric did not meet your expectations. Your feedback is valuable, and we strive to improve the accuracy of our visuals. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The TISSUS PRICE team
Thank you for taking the time to share your feedback. We are sorry to hear that the color of your fabric did not meet your expectations. Your feedback is valuable, and we strive to improve the accuracy of our visuals. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The TISSUS PRICE team
M
Rating: 4 out of 5
A bit long delay when it comes to an urgent order. But always of very high quality
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G
Rating: 4 out of 5
Slow delivery but satisfied overall.
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N
Rating: 4 out of 5
good quality fabric
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G
Rating: 4 out of 5
Satisfied with the products, especially the personalized items (cushions) with my photos; fast delivery.
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M
Rating: 3 out of 5
Fabric difficult to handle but satisfactory results
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F
Rating: 1 out of 5
Delivery time much too long. I bought a kit that took almost 3 weeks to arrive. Upon unpacking, no instructions regarding the realization of the work, no explanatory notice. Very disappointing purchase overall.
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Response from TISSUS PRICE
Hello,
We are sorry that your experience did not meet your expectations. For each kit, a detailed tutorial is available directly on the corresponding product page, as well as on our blog. We invite you to consult it to guide you in completing your project.
We remain at your disposal for any further questions and thank you for your feedback, which helps us improve our services.
The Tissus Price team
We are sorry that your experience did not meet your expectations. For each kit, a detailed tutorial is available directly on the corresponding product page, as well as on our blog. We invite you to consult it to guide you in completing your project.
We remain at your disposal for any further questions and thank you for your feedback, which helps us improve our services.
The Tissus Price team
A
Rating: 4 out of 5
Good
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L
Rating: 3 out of 5
Nothing to say
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F
Rating: 2 out of 5
Fast and careful delivery. Good quality white bias. However, out of the 10 rolls ordered, I am very disappointed with some rolls: the joints were glued edge to edge and not sewn... They need to be redone. I reported this to customer service, and received a standard response (returning the non-compliant rolls, at the risk of receiving similar ones...)
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
Thank you for your feedback and for your compliments regarding the delivery and the overall quality of the bias. We are truly sorry to learn that some rolls had glued joints instead of being sewn: this is not the quality we wish to provide.
Regarding your previous exchange with our customer service, we would like to clarify that the message you received did not mention at any time that you could return the rolls "at the risk of receiving similar ones". What was proposed to you is a return in order to obtain a credit note or a refund.
Best regards
Tissus Price
L
Rating: 4 out of 5
Order received quickly, fabrics conforming to the description on the site. Small downside on the order processing tracking.
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N
Rating: 4 out of 5
10 days package stuck we don't know where ....
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