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Rating: 4 out of 5
Delivery took longer than announced, so I received the order after my vacation... too bad. But really delighted with the fabrics
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Hello, overall satisfied but plastic packaging torn so stains on the fabric, another packaging would be desirable.
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Rating: 4 out of 5
The fabrics meet my expectations. I contacted the store by phone and a lovely lady answered me and managed to find out where my package was. The problem did not come from Tissus Price but from the Post Office, which did not inform me of the arrival of my package. The order dates back to December 19 and I received my order today, the 26th by Colissimo.
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Rating: 4 out of 5
Arrived on time and quality as expected.
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Rating: 4 out of 5
Quality merchandise, very satisfied, thank you all, I am very happy
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Rating: 4 out of 5
Order delivered quickly, beautiful fabrics. Too bad, the double gauze is cut crooked, and there is 20 cm missing on 1.50m.
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Rating: 4 out of 5
Package received well, the length respected, I just ordered lining and I didn't expect this material but it's fine anyway
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Rating: 4 out of 5
Order received on time... Just need to sew these lovely fabrics but at first glance good quality
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Rating: 4 out of 5
Good follow-up and good quality
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Rating: 4 out of 5
Delivery a bit long (1 week) and in a bag made of black tarpaulin... not very qualitative and not very ecological... too bad. Otherwise, the fabrics are very beautiful and really correspond to the photos on the site. I am glad that you recovered so quickly from this unfortunate fire. Good continuation to you.
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Rating: 4 out of 5
too bad the white fabric is rather a light lilac so I can't use it for now
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Rating: 4 out of 5
satisfied fast
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Rating: 4 out of 5
Site still as good merchandise always well packaged unfortunately they always use this delivery site for Occitanie because there are always a lot of problems to be delivered correctly
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Rating: 3 out of 5
Thanks to the samples, I find that the thickness of the lycras is not thick enough. Otherwise, the colors displayed on the site are true to the products.
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Rating: 4 out of 5
Meets expectations, customer service available and good advice.
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Rating: 4 out of 5
Hello
No problem with the speed of the order, but the delivery...
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No problem with the speed of the order, but the delivery...
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Rating: 3 out of 5
I ordered fabric samples that I did not receive.
Otherwise, fast delivery.
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Otherwise, fast delivery.
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Rating: 3 out of 5
After 3 weeks of waiting, I finally received my order as I had requested. But a bit disappointed to have to follow up more than once before getting my package shipped and not having received a clear response during my calls..
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Response from TISSUS PRICE
Hello, response emails have indeed been sent to your email address, but it is possible that our mail arrived in your spam folder like the first email. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
too bad the package arrived with holes at each end and the fabric was dirty, it would be good to reinforce both ends, thank you, see you one of these days, Mathis
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Rating: 4 out of 5
Super fast delivery but disappointed with one of the fabrics. The size of the patterns is not specified in the description and the photo on the site suggested a much smaller pattern. A cushion in the photo suggested a pattern of about 10cm while the pattern is actually about 25cm. So the fabric is unusable for the intended use, which was a tote bag... So just a piece of fabric on my hands. Too bad.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Rating: 1 out of 5
It's been a week since I ordered and I still haven't received anything. And I don't get a response when I ask where my package is.
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Response from TISSUS PRICE
Hello, a response email was sent to you on 25/11/2019, the same day as your message informing you of delivery disruptions due to the bad weather that many carriers have experienced. Our service strives to respond to you quickly by email, and do not hesitate to contact us at 04.22.14.50.00 if needed. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
disappointed with the fabric, but effective. I do not like the material of the ruffle at all, I would not recommend.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Very satisfied with the Tissus-Price site, fast delivery, quality fabrics, the best
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Rating: 4 out of 5
everything is ok, fast delivery, after several purchases I recommend 100%
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Order received well. Very beautiful fabric, it seems to be of good quality. To sew a sweatshirt for a little daredevil. And the paper for the patterns is great. 10 meters, I will have enough for a little while.
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Rating: 1 out of 5
Package that was supposed to be delivered on 15/11/19, delivery impossible by DPD, rescheduled to 18/11/19 and delivery still impossible, I warned that if the package is not delivered today before 5 PM, it will be returned to the sender, total incompetence of the carrier
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Response from TISSUS PRICE
Hello,
We are sincerely sorry for this inconvenience. We have reported this information to your carrier hoping that it does not happen again. A refund as well as a commercial gesture have also been provided upon receipt of the return. Best regards. Rebecca TISSUS PRICE
We are sincerely sorry for this inconvenience. We have reported this information to your carrier hoping that it does not happen again. A refund as well as a commercial gesture have also been provided upon receipt of the return. Best regards. Rebecca TISSUS PRICE
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Rating: 3 out of 5
The faux fabric was not packed in a cardboard tube but in a simple plastic bag, resulting in marks on it because the delivery people obviously folded it. Very disappointed. Moreover, the DPD company is made up of incompetents - the delivery was announced to me three times, canceled twice, and arrived an hour late on the third day. Very very disappointed.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our after-sales service will get back to you to offer you the opportunity to obtain this fabric in good condition again. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Fast delivery, product as described.
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Rating: 4 out of 5
TissusPrice is very good, it's their delivery service that is more than terrible: DPD company which should be avoided like the plague. I don't understand how such incompetents can be employed. https://www.60millions-mag.com/forum/transport-voyage-tourisme-f63/livraison-par-le-transporteur-dpd-france-t22451.html
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Rating: 4 out of 5
Product arrived open, DPD not very effective for delivery.
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Rating: 3 out of 5
I had attached a message to my order asking if it was possible to cut the 5m section ordered into 3 equal parts. I did not receive a response but upon receiving my order, I was disappointed to see that it had not been done...
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Response from TISSUS PRICE
Hello, a response message was sent to you the day after your order to inform you that we are sorry but we do not provide cutting services as indicated in our general sales conditions. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Average rating for delivery because the package was torn and thus threads pulled on the sponge fabrics
Package presented by the delivery person on the non-damaged side and anomaly not reported
Too bad
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Package presented by the delivery person on the non-damaged side and anomaly not reported
Too bad
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Rating: 3 out of 5
VERY GOOD CUSTOMER SERVICE
But I did not receive the goods due to the fire, so I cannot rate the products or the delivery... which gives an average rating... sorry.
But despite the events, customer service responded to my requests quickly, the refund was processed in a timely manner.
I recommend as soon as they reopen
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But I did not receive the goods due to the fire, so I cannot rate the products or the delivery... which gives an average rating... sorry.
But despite the events, customer service responded to my requests quickly, the refund was processed in a timely manner.
I recommend as soon as they reopen
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Rating: 1 out of 5
Order canceled, fire in the warehouse Awaiting refund
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Rating: 1 out of 5
Order not delivered due to a fire at the store. Still waiting for a refund.
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Rating: 1 out of 5
Not having received my order or a refund after the fire, I cannot evaluate...
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Rating: 2 out of 5
I placed my order on 24.09 at 6 PM
So no delivery ... and for now, neither fabric nor refund. Please inform me when you have recovered after this terrible fire. I definitely do not want to be delivered because I am leaving on 06.10 for 7 months in Guadeloupe; however, if you can send it to me in Guadeloupe, at my shipping cost, I am ready to maintain my order.
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So no delivery ... and for now, neither fabric nor refund. Please inform me when you have recovered after this terrible fire. I definitely do not want to be delivered because I am leaving on 06.10 for 7 months in Guadeloupe; however, if you can send it to me in Guadeloupe, at my shipping cost, I am ready to maintain my order.
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Rating: 4 out of 5
Disappointed with the fabric which is not what I thought.
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Rating: 4 out of 5
Very good quality products.
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