The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Unfortunately, the package arrived 6 days late (scheduled for Thursday, September 4, available for pickup only on Wednesday, September 10) and we needed it for Saturday, September 6.
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Response from TISSUS PRICE
Hello,
We understand your disappointment regarding the delivery delay.
Your order was indeed recorded on Friday, August 29 in the evening. We processed it as soon as we reopened on Monday, September 1 and shipped it on Tuesday, September 2. Normally, the delivery times of La Poste are 48 hours, which should have allowed for delivery before September 6.
Unfortunately, an unforeseen delay occurred during the transport by La Poste, and the package was only available for pickup on September 10. We sincerely regret this setback, but once the package was handed over to the carrier, we unfortunately no longer have control over the delivery times.
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laetitia V.
Rating: 1 out of 5
following a purchase from 30/08/2025
I did not receive my package, it was lost, Tissus Price does not want to refund me despite my complaints to Colissimo
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Response from TISSUS PRICE
Hello,
We would like to confirm that your package is not lost. It is waiting for you at your pickup point, as we indicated in the email on 11/09 following the feedback from Colissimo.
According to our terms, we cannot proceed with a refund for an order that is not lost.
Your package has been available since 05/09 at the following address:
Point Relais ABDEEPHONE
17 Rue de Paris
94000 Créteil
We invite you to pick it up as soon as possible.
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/09/2025
Fast delivery and quality meets expectations.
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Edith B.
Rating: 4 out of 5
following a purchase from 27/08/2025
Satisfied, nothing to say, thank you
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Muriel S.
Rating: 4 out of 5
following a purchase from 22/08/2025
Hello, everything is perfect the only issue is that the fabric bleeds When I shape it I have red fingers
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Corinne B.
Rating: 3 out of 5
following a purchase from 22/08/2025
Hello, I ordered two printed fabrics, and apparently, I did not select the right fabric, as I received burlington instead of sponge. If I made a mistake, I will keep the fabric received, but I would like to place an order for €20 with sponge this time. I asked the site for free shipping and they replied that it is free from €50 and that they cannot make this commercial gesture. I am disappointed with their response.
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Response from TISSUS PRICE
Hello,
Thank you for your message.
Indeed, the material selected during your order does not correspond to the one desired.
Please note that it is possible to return your order within 14 days if it does not suit you (return conditions available upon request).
You also asked us if it was possible to benefit from free shipping for a future order.
Unfortunately, we cannot cover the shipping costs.
We remain at your disposal for any further clarification.
Best regards
Tissus Price
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Marie F.
Rating: 4 out of 5
following a purchase from 21/08/2025
Fast delivery, beautiful quality of fabrics and they are cut perfectly.
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Catherine L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very fast delivery?
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RACHEL L.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fabric conforms to the order. I would have liked a visual tutorial, because I am missing information about the changing mat.
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Response from TISSUS PRICE
Hello,
thank you for your comment. We are pleased to hear that the fabric meets your expectations. We take your suggestion for a visual tutorial into account and will work on improving our information about the changing mat. Thank you for your trust!
Tissus Price
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 25/07/2025
The fabrics are of good quality and the price is right. However, from one order to another, the colors are not the same, and as for customer service, what can I say except that it is useless, the customer is only good for buying. No consideration, no apology in case of error even though I spend an average of €2000/year at Tissus Price. And be careful because it is impossible to contact this company by phone. Moreover, delivery is long and always chargeable regardless of the order amount. I am looking to change suppliers.
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Response from TISSUS PRICE
Hello,
First of all, we would like to thank you for your loyalty and your regular orders at Tissus Price. We are sincerely sorry to read about your disappointment and wish to clarify the situation.
Please know that our customer service has handled all your emails without exception. The person responsible for printing was exceptionally absent, which may have delayed our response. Upon their return, a solution was proposed to you and your order was reprinted at our expense to correct the issue encountered.
Regarding the color difference, it comes from a technical adjustment of the printing machine, made to achieve a better quality output and more vibrant colors.
We understand that these inconveniences may have affected your experience, but rest assured that our customer service has fully fulfilled its role and that we are doing everything possible to improve our services, both in terms of quality and deadlines.
Best regards,
The Tissus Price team
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Sylvie B.
Rating: 3 out of 5
following a purchase from 22/07/2025
Disappointed because the order was canceled even though I had paid by bank transfer the day after my order (revalidated later because I made myself known) and also disappointed with the quality of the fabric which from the first wash, there were white marks on the navy blue so not very satisfied
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Response from TISSUS PRICE
Hello Sylvie,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with TISSUS PRICE did not meet your expectations, both in terms of order management and fabric quality. Please know that we take your feedback very seriously and will pass it on to our team to improve our services. Do not hesitate to contact us directly to discuss your order and find a solution that would suit you.
Best regards,
The TISSUS PRICE team
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Belinda D.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant
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ELINE M.
Rating: 1 out of 5
following a purchase from 12/08/2025
Very disappointed by the quality of the fabrics that I will not be able to use. The rendering is very different from the photos on the site.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] to know the details of the return conditions. We remain at your disposal. Best regards, Aurelie. Customer Service
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Marie-pierre L.
Rating: 3 out of 5
following a purchase from 11/08/2025
Pretty fabrics but the search filters are not practical and the information on the composition is not precise
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Laurence V.
Rating: 1 out of 5
following a purchase from 12/08/2025
Fabric too thick despite the advice given by phone from TissuPrice Color not compliant Pink < Light Orange
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Response from TISSUS PRICE
Hello,
You wanted a very fine cotton with a bit of transparency.
Currently, we only have three qualities of cotton:
Poplin 120 g (the finest),
Cretonne 156 g,
Cotton canvas 230 g.
We are sorry, but we do not have a lighter cotton than the 120 g poplin.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at [email protected] for details on the return procedures. We remain at your disposal.
Best regards,
Aurelie.
Customer Service
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Vanessa N.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered thinking it was a ready-made pouch! So I ended up with a kit where I have nothing to sew
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Response from TISSUS PRICE
Hello,
We apologize for this misunderstanding.
As stated in the description:
"This coupon, printed on fabric, allows you to make a personalized pouch with 2 compartments as well as a matching small school pouch."
Best regards,
The Tissus Price team
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Claudine M.
Rating: 4 out of 5
following a purchase from 09/08/2025
disappointed with the quality of this fabric compared to a previous purchase
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Martine H.
Rating: 4 out of 5
following a purchase from 07/08/2025
Order and delivery very good. The fabric is of good quality but unfortunately the color does not suit me at all. The bronze color is too dark compared to what I wanted. It is difficult to choose a fabric without really seeing it. Best regards
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product.
We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you.
Do not hesitate to contact customer service at [email protected] for details on return procedures. We remain at your disposal.
Best regards, Aurelie. Customer Service
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Van T.
Rating: 2 out of 5
following a purchase from 07/08/2025
Low quality fabric
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Michèle G.
Rating: 4 out of 5
following a purchase from 07/08/2025
Very fast shipping, lack of explanations with the kits
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ROUDAINA M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Package received in accordance with the description. The fabric is of good quality. This is not the first time I order from Tissu Price and I am always satisfied.
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Andrée G.
Rating: 1 out of 5
following a purchase from 04/08/2025
Very good
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Veronica W.
Rating: 1 out of 5
following a purchase from 02/08/2025
Upon receipt, the fabric was very pretty. I was delighted. But after the first wash, before sewing, the colors faded a lot, and there are white discoloration marks visible. I cannot use the fabric for the kimono. Really a shame.
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Malaurie D.
Rating: 2 out of 5
following a purchase from 31/07/2025
The sewing margins are too tight
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Mathilde S.
Rating: 4 out of 5
following a purchase from 19/07/2025
After an issue with a product, they resent the product.
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left about your order. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service
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Ghislaine H.
Rating: 4 out of 5
following a purchase from 26/07/2025
I didn't like the color of the kit, the beige looks more pink than beige, so I had to order a new kit and this time I took the teddy bears! On the screen, the pattern looked beige but once received, it looks too pink and it's for a baby boy... bad luck....
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Response from TISSUS PRICE
Hello,
We understand your disappointment. However, it is clearly stated in the product detail on our site that the color of the kit is white and pink. The photos on the screen can sometimes vary slightly depending on the screens, but the description accurately specifies the shades of the product.
We hope the new kit with the teddy bears will suit you better. Don't hesitate to contact us if you have any other questions.
Best regards,
Customer service
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Patrick P.
Rating: 3 out of 5
following a purchase from 26/07/2025
Hello, The material suits us, Except that we would have liked the blue stripes to be printed on both sides and not on one side. Is this a misunderstanding? Best regards
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Response from TISSUS PRICE
Hello Patrick,
Thank you for your feedback regarding your experience with TISSUS PRICE and we are happy to learn that the material suits you.
However, we inform you that we do not perform double-sided printing: our fabrics are printed only on the front.
Best regards,
Aurelie
TISSUS PRICE
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Aurelie M.
Rating: 2 out of 5
following a purchase from 22/07/2025
The quality of the fabric is really not great
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Response from TISSUS PRICE
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the fabric did not meet your expectations. Your feedback is valuable and will help us improve our offerings. You have 14 days to return the products, do not hesitate to contact customer service.
Best regards,
Aurelie
TISSUS PRICE.
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Marie-claire R.
Rating: 4 out of 5
following a purchase from 20/07/2025
Good
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Régine L.
Rating: 4 out of 5
following a purchase from 17/07/2025
There is nothing left but to sew! Ras
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Myriam A.
Rating: 4 out of 5
following a purchase from 13/07/2025
Fast delivery without hiccups.
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Angelique D.
Rating: 2 out of 5
following a purchase from 09/07/2025
The material is very practical, does not wrinkle but is damaged in places, very unfortunate
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Concetta C.
Rating: 4 out of 5
following a purchase from 10/07/2025
No issues
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Maryse H.
Rating: 3 out of 5
following a purchase from 07/07/2025
Hello, beautiful patterns on the fabrics. But when you run your finger over this one, the mark remains, too fragile. It makes a lot of little lint at the cut.
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Response from TISSUS PRICE
Hello,
Thank you very much for your feedback and comments.
For your information, we have just changed the quality of our sponge fabric. We therefore invite you to try the experience again – why not by ordering a sample to get an idea of this new version.
Moreover, regarding the little lint at the cut or the marks left when touched, rest assured: these effects are completely normal and should disappear automatically after the first wash.
Do not hesitate if you have any other questions or needs, we remain at your disposal.
Have a nice day,
The Tissus Price team
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Laurence C.
Rating: 1 out of 5
following a purchase from 02/07/2025
Calamitous delivery, postponed twice. The delivery person didn't even show up, he left the package at the pickup.
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Response from TISSUS PRICE
Hello,
We are sincerely sorry to hear that the delivery did not go as planned.
Thank you for letting us know: this allows us to pass the information directly to the concerned delivery agency. Please do not hesitate to inform us as soon as this happens, so that we can contact the agency as soon as possible and try to resolve the situation in real time.
Unfortunately, these inconveniences are beyond our control, but we completely understand your dissatisfaction.
We apologize for this bad experience and hope that your next order will go better.
Best regards,
The Tissus Price team
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emmanuelle G.
Rating: 3 out of 5
following a purchase from 02/07/2025
The prints are great, the quality of the fabric is great, but I would have preferred not to receive the different prints in one piece.
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Response from TISSUS PRICE
Hello,
Thank you for your feedback and your rating.
We are delighted that you liked the prints and the quality of the fabric!
Indeed, when several patterns of the same material are ordered, we send them in one piece for reasons of speed and efficiency in preparation.
If in the future you prefer that the fabrics be cut separately, please do not hesitate to specify this in the order comment — we will be happy to accommodate your request.
Have a very nice day,
The Tissus Price team
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Geraldine A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Quick preparation, satisfied with the printing thank you
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority. Thank you again for your trust and see you very soon! Best regards, Aurelie. Customer Service – Support
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Veronique V.
Rating: 2 out of 5
following a purchase from 02/07/2025
Poor quality fabric
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Response from TISSUS PRICE
Hello,
Thank you for your feedback.
We are sorry to learn that the fabric did not fully satisfy you.
Your opinion is important to us, and we take it into account to continuously improve the quality of our products and services.
If you would like to provide further feedback or discuss this matter, please do not hesitate to contact us. We are here to listen to you.
Best regards,
The Tissus Price team
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Agnès B.
Rating: 4 out of 5
following a purchase from 21/06/2025
Order received and compliant
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