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Rating: 4 out of 5
Very satisfied with the product. Excellent value for money.
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Fabrics conform to the photos.
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Rating: 1 out of 5
Order placed on July 27 and since then (we are on August 12) no news, not even a little email to say there is a delay. No way to reach anyone and on the order tracking it says 'in preparation'. However, I have already been asked to evaluate my purchase twice. I will not renew my experience and I do not recommend this store to anyone...
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. As indicated by phone, your package encountered a technical incident during delivery and we had to modify its trajectory so that it could be delivered directly to your home. We thank you for your understanding and remain at your disposal at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Fast and very professional customer service
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Rating: 4 out of 5
Regular customer. Today, first small disappointment: a fabric advertised as bronze which is clearly gray, but for the price and the usual absence of surprises, nothing too serious.
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Rating: 4 out of 5
I am delighted with the fast delivery. I am happy with the ordered goods. However, I am somewhat dissatisfied with the packaging as the faux leather was well rolled but held with an elastic which marked the roll in the middle.
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Rating: 3 out of 5
Website could be improved. Impossible to communicate quickly in case of a problem.
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Response from TISSUS PRICE
Hello, we can be reached by phone at 04.22.14.50.00 or by email at [email protected] which you can access on our site by clicking on 'Contact' to get a quick response. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Products conforming to those ordered.
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Rating: 3 out of 5
very nice fabric but wrinkles too quickly
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Response from TISSUS PRICE
Hello, We remind you that we have a service for sending free samples via our online store that allows you to check if the fabric meets your needs. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
goods delivered on time
goods meet my expectations
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goods meet my expectations
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Rating: 1 out of 5
well let's say... 7 days to receive three samples... I thought I was being generous... so I will never have my order because I'm leaving on Monday.... there you go
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience. The summer period as well as the sales period can indeed impact delivery times. However, you can place an order for pickup at a relay point and/or post office so that your package can be made available for you to collect upon your return. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Great site, I recommend it
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Rating: 4 out of 5
DO NOT CHANGE A THING
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Rating: 4 out of 5
an error in my delivery, I received a package of fabrics that do not correspond to my order. Too bad. The rest is compliant and completely meets my expectations.
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Rating: 3 out of 5
It has been a long time since I ordered fabrics online and this is the first time there is such a difference between the photo on the commercial site and what I received. Of course, customer service says otherwise. I am not surprised, we live in a dishonest world
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Rating: 3 out of 5
Fast delivery but package opened, unsealed, complete goods
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
very good
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Rating: 2 out of 5
The item ordered was not the one I ordered and when making the complaint with evidence, customer service does not acknowledge its mistake and asks me to return the package at my expense for a refund. However, in retail, when this kind of problem occurs, we send the item that the customer ordered while apologizing. Very disappointed
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Response from TISSUS PRICE
Hello, we are sorry but the product you received is indeed the one we offer on our site. In fact, we do not have another model of plain white pattern paper and the barcode corresponds to the one you received. Please feel free to return the item to get a refund. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Very good quality of fabrics. Perfect and fast shipping.
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Rating: 4 out of 5
Thank you very much, I will definitely come back
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Rating: 4 out of 5
The fabrics are a bit thin... compared to those replaced & which date back 20 years...
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Rating: 4 out of 5
Wrong information/understanding regarding delivery. I thought I would receive the package at home while it was waiting for me at the post office. Otherwise perfect
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Rating: 2 out of 5
Regular customer, generally I am quite satisfied, except when I have to contact customer service... Despite their mistakes, no commercial gesture has ever been offered as compensation... This time they sent me the wrong batting, sending me 5 mm thick instead of 2.5 cm (not the same price) despite their mistake I had to prove that it was not the item I ordered... Disappointed
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Response from TISSUS PRICE
Hello, our after-sales service has contacted you to recover at our expense the product received by mistake and we have sent you today the batting you ordered so that you can also receive it quickly. A commercial gesture has also been attributed to you at the bottom of our last email. Best regards. Rebecca TISSUS PRICE
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Rating: 3 out of 5
A bit long for delivery and defect in the fabric weave.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. To resolve this issue, we invite you to send us an email at [email protected] with your order number along with photos showing the defect encountered. In the meantime, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
I had problems with the post. The post office in my village was closed so my package was stuck in the central post office. When I found my package everything was there, the problem was really the post. Thank you for your seriousness.
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Rating: 4 out of 5
Delivery as always fast and compliant, absolutely delighted with the quality of a net ordered, but disappointed with a satin whose quality is average (very fragile and lacks flexibility) and by the fact that the faux fur ordered was not shaken a bit before packing, to avoid having a lot of fluff on my other fabrics.
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Rating: 4 out of 5
product very good ultra fast shipping speed however the delivery with the carrier not very satisfactory but it is not the fault of tissus-price that's why I only gave 3 stars for the delivery.
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Rating: 4 out of 5
thank you
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Rating: 4 out of 5
very pleasant phone contact ... impeccable after-sales service following defective package ...
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Rating: 4 out of 5
Difficulties on the site regarding the actual availability of the items, otherwise the fabric is of good quality and the delivery is perfect.
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Rating: 3 out of 5
The fabric does not match the color in the photo on your site at all
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. You can also return it if it does not suit you. Best regards. Rebecca TISSUS
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Rating: 2 out of 5
I cannot evaluate this order as I have not yet received it because it was delivered to someone else. Error by the post or Tissus Price?
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Response from TISSUS PRICE
Hello, we are sorry for the inconvenience encountered. We have created a shipping slip so that Colissimo can take care of your package correctly and deliver it to your address. Following this issue, a commercial gesture has also been made, and we hope you will like this gift. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Fast and very reliable.
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Rating: 4 out of 5
I received an email canceling the old one and informing me that the delivery point had changed and that I would be contacted again, so I waited 2 days before the last email resetting the delivery point to the same place I had chosen, fortunately.
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Rating: 4 out of 5
Everything is perfect.
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Rating: 4 out of 5
Site a bit complicated to find a special item, for the rest nothing to say.
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Rating: 4 out of 5
Package arrived open, delivery scheduled then canceled without explanation, I had to log back into the delivery site to schedule another delivery. Not great.
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Rating: 4 out of 5
I love this site. Top products, friendly and efficient customer service. I recommend.
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Rating: 4 out of 5
Fast delivery, too bad I only had the choice of the post office instead of other businesses, but nothing to say, fabric very good.
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