The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Correct price. The description could be more complete.
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Acheteur Vérifié
Rating: 4 out of 5
First order containing faux leather that I received in soft packaging and not in a box. As a result, the faux leather arrived crushed, marked, and wrinkled, what a shame for such a beautiful fabric. I'm not sure I can flatten it out. I am very disappointed as everything else is very good as usual. What a pity.
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Acheteur Vérifié
Rating: 2 out of 5
Package arrived in a pitiful state. Opened, torn. The fabrics took a hit... and some are torn, making them unusable. Moreover, on Monday morning, customer service assured me that my package was ready and labeled, ready to ship since Friday evening. However, on Monday evening, I received a call from customer service asking for my agreement to replace a product that is no longer in stock. Why did they lie to me?
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Response from TISSUS PRICE
Hello, We apologize for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
I find it unfortunate to have to pay twice for a wrongly sent order while waiting for a refund later
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Acheteur Vérifié
Rating: 4 out of 5
Serious site and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
I am a bit disappointed with the fabric that does not match what I saw on the site
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Acheteur Vérifié
Rating: 4 out of 5
Fabric meets my expectations and is of good quality. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was a bit long. But very satisfactory products.
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Acheteur Vérifié
Rating: 4 out of 5
Waiting for the sample order took a bit long but the product is compliant
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Acheteur Vérifié
Rating: 2 out of 5
The delivery time was not respected. The fabrics are of mediocre quality.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality.. Fast delivery..
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied as usual.
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Acheteur Vérifié
Rating: 4 out of 5
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was quite fast. The lining is thin. I didn't have to deal with customer service, so I won't rate that.
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Acheteur Vérifié
Rating: 4 out of 5
Very good, thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing special. Well, the sample service.
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Acheteur Vérifié
Rating: 4 out of 5
Super tulle. The white fabric I took had a lot of defects.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, Following my order, I was delighted by the speed of delivery. I had a small issue with one of the fabrics, but the after-sales service was very responsive, and everything was sorted out. I still advise requesting samples before placing an order.
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Acheteur Vérifié
Rating: 4 out of 5
The samples are too small to evaluate, for example, the matching on large checks or wide patterns.
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Acheteur Vérifié
Rating: 4 out of 5
Fabrics conform to the description. Delivery correct and respected. Although one would like to have their order already the next day at home, one must be patient. Customer service contacted responds the same day. It's very pleasant, thank you.
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Acheteur Vérifié
Rating: 3 out of 5
I received the requested samples but no information on the care of the fabric I like, I don't know if it can be washed or not?
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Response from TISSUS PRICE
Hello, we invite you to contact our customer service available from Monday to Friday from 9 am to 12 pm and from 2 pm to 6 pm at 04.22.14.50.00 or at the address [email protected] if you need more information about a fabric. We remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
No issues
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Acheteur Vérifié
Rating: 3 out of 5
Package received damaged as well as one of the products. Complaint made, awaiting a conclusive response.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience and have taken your complaint into account. A credit note has been issued today to apologize for the hole encountered in your fabric due to the damaged packaging. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
nothing to report just the samples are too small to be able to properly touch a square of 10 cm square would be perfect
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Acheteur Vérifié
Rating: 4 out of 5
The samples were really too small to assess the colors on very colorful models. Otherwise, no issues with the service.
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Acheteur Vérifié
Rating: 4 out of 5
very beautiful fabrics. delivery a bit long
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Acheteur Vérifié
Rating: 4 out of 5
Customer service impossible to evaluate. To see in case of a problem. For the rest, very good.
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Acheteur Vérifié
Rating: 4 out of 5
Order corresponds to the items, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
happy with the delivery but I was entitled to a birthday gift, what a surprise to find a piece of fabric of 30 cm, what a disappointment
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Acheteur Vérifié
Rating: 2 out of 5
Poor quality fabrics, there are holes in some fabrics. The site to avoid.
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Response from TISSUS PRICE
Hello, we are sorry for the inconveniences encountered. Regarding any fabric defect, please do not hesitate to contact our customer service directly at 04.22.14.50.00 or at the address [email protected]. We also remind you that we have a sample sending service so you can judge the quality of a fabric yourself. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 1 out of 5
Order still not received although my package would be at the pickup point when it is not
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Response from TISSUS PRICE
Hello, as indicated by email, your order is indeed available at the pickup point 'Coquelicot' with proof of signature from this point. If they do not provide you with any package, do not hesitate to request a letter attesting to the non-receipt of this package to forward to Colissimo services. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Correct
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Acheteur Vérifié
Rating: 3 out of 5
Cotton gauze fabric in Camel with poor quality shine (the shine fades), cut made with scissors and not neat at all, missing fabric replaced by another added to my order but in a scrap and not in totality of the same fabric ordered.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, very responsive customer service, a bit disappointed with the material of one of my items.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and efficient..
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Acheteur Vérifié
Rating: 4 out of 5
Very difficult delivery with the post, satisfactory merchandise
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Acheteur Vérifié
Rating: 4 out of 5
Very fast shipping, disappointed by the colors that do not match what I hoped for but it's always complicated to choose on a computer screen.....
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Acheteur Vérifié
Rating: 4 out of 5
In line with what I expected. Fast delivery. Well done.
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Acheteur Vérifié
Rating: 4 out of 5
Goods received quickly. Satisfied with the products.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by the appearance of the faux leather, no embroidered look as in the photos.
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. You can also return it if it does not suit you. Best regards. Rebecca TISSUS.
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