The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
We are informed every day that the package could not be delivered. But when we call the carrier's phone platform, we are told that they don't have it at the agency and that it's automated SMS. Really not great.
For the rest, there is nothing to say, it was perfect
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Acheteur Vérifié
Rating: 4 out of 5
Your good service, just one color not great compared to the orange cotton photo
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
Delighted with my order, as usual. Nice, original, and quality fabrics.
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Acheteur Vérifié
Rating: 4 out of 5
Good products delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
Lack of samples, I couldn't assess the elasticity of the ordered fabric.
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Acheteur Vérifié
Rating: 4 out of 5
Top fabric but better not to schedule delivery as the day was not respected...
Received 2 days after my choice, cool when we have orders...
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Acheteur Vérifié
Rating: 3 out of 5
Package received on time, ribbons ordered met my request. The only downside is that one item is missing, even though it is well noted on the invoice. Steps to be taken therefore. This aspect is really not great.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this oversight. Our After-Sales Service has taken note of your contact and we will send you the missing product as soon as possible. Thank you for your understanding. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 3 out of 5
DPD offered me a delivery on Friday 8/06 between 10:40 AM and 1:45 PM. I blocked my morning to be present for the reception of my package which did not arrive in the scheduled time slot. A new delivery was scheduled for Monday in the same time slot. So I lost 2 mornings for the delivery of this package. That's a bit too much in my opinion.
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Response from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our customer service has already contacted you regarding this matter to arrange an imperative delivery. We thank you for your understanding and remain at your disposal. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered elastic lace: I received an elastic fabric so thick that it cannot be called lace.
Sorry.
Moreover, I paid as much for shipping as for the fabric.
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Response from TISSUS PRICE
Hello, the fabric you ordered is actually guipure, hence its name "Guipure lace"; it is indeed thicker and can be used to embellish a garment or an accessory as indicated in its description and shown by its weight. We remind you that we have a free sample service. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 4 out of 5
Happy with the service.
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Acheteur Vérifié
Rating: 4 out of 5
The products matched my order. However, according to the delivery tracking from Collisimo, my package stayed for 3 days under the mention: your order is ready to be handed over to the carrier. It was a bit long. Other than that, everything was satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
very good quality for the price.
very beautiful fabrics - delighted with the colors and the material.
to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect fabric. Too bad there isn't a shorter delivery time
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
The honeycomb has increased by 2 euros per meter all at once 8.90 instead of 6.90 euros overnight
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Response from TISSUS PRICE
Hello, indeed it was a limited-time promotion on some of our honeycomb fabrics. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very good, the prices are a bit high but the fabric is perfect :-)
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Acheteur Vérifié
Rating: 4 out of 5
Fabric conforms to the description. The kids love it
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Acheteur Vérifié
Rating: 4 out of 5
Always very good, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
Very good contact with customer service but I am very disappointed with the fabric received, sold as elastic lycra in both directions, while it is only elastic in one direction... a lot of problems sewing it with my machine which didn't want it, just like my overlocker, many hassles that could have been avoided with a product description that was accurate.
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Acheteur Vérifié
Rating: 4 out of 5
The order was delivered quickly in 3 days and the fabric (a striped milano jersey) is of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied to be delivered in record time. Thank you for your responsiveness.
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Acheteur Vérifié
Rating: 4 out of 5
Meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
The fabric arrived quickly and perfectly packaged, unfortunately the flesh-colored fabric ordered is darker than on the site, surely a screen issue, but unfortunately I won't be able to use it.
The linen effect fabrics are very good though.
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Acheteur Vérifié
Rating: 4 out of 5
2nd order, very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
Wrong fabric delivered, it turns out that the correct one is out of stock. Responsive and friendly customer service but useless...
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Response from TISSUS PRICE
Hello, we are truly sorry for the problem you encountered with your fabric. Unfortunately, we were unable to obtain the correct one to send you and therefore had to quickly proceed with the refund of your order. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Long delivery
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Acheteur Vérifié
Rating: 4 out of 5
Hello, Good quality fabrics, and good final result. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
A bit disappointed by the color of the ordered fabric, which does not match the photo on the site. Otherwise, fast delivery.
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Response from TISSUS PRICE
Hello, We remind you that we have a service for sending free samples via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Light, sturdy, sews very well. A bit too transparent, however.
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Acheteur Vérifié
Rating: 4 out of 5
Customer service not contacted, the ordered products are top-notch
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Acheteur Vérifié
Rating: 3 out of 5
Excessive transport cost, too long delay
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Response from TISSUS PRICE
Hello, your order was available at the pickup point. The shipping costs are only €4.99 and your package was sent within 96 hours as stated in our general sales conditions. Feel free to click on the tracking link for your order or contact us by email or phone to inquire about the availability of your package. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say, perfect.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, unfortunately I no longer have tracking for my order. Indeed, I only received the waterproof fabrics but I did not get my sticky canvases and the black Burlington. Thank you for taking the necessary steps.
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Response from TISSUS PRICE
Hello, we are sorry for this inconvenience. The missing products have been sent to you in a second package. We thank you for your understanding and wish you a good reception. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 3 out of 5
Ordered Saturday afternoon, received Thursday morning. Correct. The fabric for the deck chair is damaged on two centimeters on one side (there are plastic threads sticking out of the fabric). Otherwise OK.
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Response from TISSUS PRICE
Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 2 out of 5
Some products from my order were damaged. Skai full of bad creases. Very disappointed with this order. However, fast delivery.
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Response from TISSUS PRICE
Hello, our After Sales Service has contacted you today to resolve the issue encountered. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Fast and compliant delivery, the only downside is that the fabric I ordered arrived dirty, I hope it will come out in the wash.
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Acheteur Vérifié
Rating: 4 out of 5
Very good - too bad the sample service was no longer working on the site
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Acheteur Vérifié
Rating: 4 out of 5
THE cuts are not straight, pretty fabrics
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