The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
My order was not delivered correctly because there was a misunderstanding and they do not respond to my email
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Response from TISSUS PRICE
Hello, we are sorry but due to the missing fabric you indicated that you wanted a replacement of fabric and not a replacement of the missing fabric. Your order was therefore sent as you wished and we have provided the correct fabric as a replacement. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 2 out of 5
(purchase of 2 rolls of fabric of 30m: 630 Euros) Despite a special request due to the short deadlines we wanted, the delivery of the fabric was postponed twice. After going to pick it up ourselves at the transport agency, several kilometers from the desired delivery location. The fireproof fabric arrived stained in several places, so it is not possible to wash it.
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
As I feared, the color of the fabric does not match the color of the photo on the site. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
I HAD RECEIVED A GIFT OFFER, I STILL HAVE NOT RECEIVED IT, THE FABRICS ARE OF GOOD QUALITY, NO PROBLEMS.
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Acheteur Vérifié
Rating: 3 out of 5
I was supposed to have a gift in my package as discussed with the operator, after a phone call it turns out that there is none, so very disappointed I will not order again as long as you do not honor your gifts, it was not worth wishing me a happy birthday and giving me a promo code.
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Response from TISSUS PRICE
Hello, please excuse us for this oversight. As agreed by phone, your gift has been sent by mail directly to your home. Thank you for your understanding. Best regards, Rebecca TISSUS PRICE.
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Acheteur Vérifié
Rating: 4 out of 5
Fast, efficient, good quality/price ratio.
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Acheteur Vérifié
Rating: 4 out of 5
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
Everything is fine as usual, no problem.
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Acheteur Vérifié
Rating: 4 out of 5
Fabric with many defects in appearance. Many missing stitches that do not allow me to do what I want without losing a significant amount of product. Delivery time of 7 days.
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Acheteur Vérifié
Rating: 3 out of 5
Pleasant and easy-to-navigate site, but the delivery was too long... my package was supposed to be sent by air and only arrived the day before departure, which is 6 days after the shipping date
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Response from TISSUS PRICE
Hello, We are sorry but we do not ship by air. We also remind you that our 72-hour delivery time does not take into account preparation time and is not valid during holidays. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery despite the holidays, good product quality for the price
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Acheteur Vérifié
Rating: 2 out of 5
Some fabrics received did not match their description. Others were damaged. When contacted, customer service treated me very poorly and only offered me a €10 voucher to compensate for the loss (40€ of unusable fabric). Definitely my last order.
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience you encountered. Our After-Sales Service has already reached out to you. We remind you that we have a free sample sending service via our online store that allows you to check if the fabric matches your search. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality fabrics. Quite satisfied
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Acheteur Vérifié
Rating: 3 out of 5
The fabric is advertised for very light stand decoration for this use, really disappointed.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Delivery received on time, fabrics conforming to the description.
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Acheteur Vérifié
Rating: 2 out of 5
Stained fabric.
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Response from TISSUS PRICE
Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the problem as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, fabrics not great but acceptable.
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Acheteur Vérifié
Rating: 4 out of 5
According to the fabric dye, the quality changes. The azure velvet fabric is of good quality, for example, while the dark green is not at all. Otherwise, the delivery is fast.
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Acheteur Vérifié
Rating: 4 out of 5
Great site and very good customer service, good value for money for the products. I really appreciate being able to order samples and the customer service is always very attentive and responsive.
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Acheteur Vérifié
Rating: 4 out of 5
One fabric was slightly torn...
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Acheteur Vérifié
Rating: 3 out of 5
The fabrics are not as I thought: the gray gabardine is very fluid and thin, I expected it to be more structured like the pink one, the knit is transparent and the unicorn cotton is stiff, I thought it was a poplin
Moreover, all the fabrics bleed
The fuchsia gabardine and the polka dot cotton are as I expected (it's complicated when you can't touch)
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Acheteur Vérifié
Rating: 4 out of 5
First order well received. Deadlines respected.
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Acheteur Vérifié
Rating: 4 out of 5
I am satisfied with everything I received, the delivery is fast. Just a small comment about the photos on the site: it would be nice to have a few more so we can see the details of the products.
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Acheteur Vérifié
Rating: 4 out of 5
I have nothing to add. The purchase went well.
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Acheteur Vérifié
Rating: 4 out of 5
Difficult for me to evaluate customer service, I had no contact with them. For the other criteria, everything is as expected, delivery time, goods, so very good.
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Acheteur Vérifié
Rating: 4 out of 5
Fast service and product as described.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time respected. A small error in the products was immediately addressed by customer service.
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Acheteur Vérifié
Rating: 4 out of 5
The site works very well, the fabrics received are very appealing, but for me, they have a major flaw: they wrinkle a lot and I hate that. It's a shame.
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Acheteur Vérifié
Rating: 4 out of 5
disappointed by the actual colors of the faux leather and cotton canvas...
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Acheteur Vérifié
Rating: 4 out of 5
a bit surprised by the appearance of one of the fabrics but for the rest, really satisfied, very fast delivery and good quality fabric, I will come back, and I recommend
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Acheteur Vérifié
Rating: 4 out of 5
beautiful colored fabric but a bit too thin compared to what I wanted
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, much appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
Order as described, arrived on time, however it would be good to review the packaging as the parcel arrived crushed and slightly open. Otherwise, the fabric is perfect, I will definitely order again
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and goods as described, thank you
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was very fast and the fabric is of good quality. Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
good
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Acheteur Vérifié
Rating: 4 out of 5
All good. Delivery on time. Goods matching the description.
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