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Rating: 4 out of 5
The package was compressed in my mailbox, resulting in the faux leather roll being wrinkled. A small commercial gesture would be welcome
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Fast delivery. Nice fabrics
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Rating: 3 out of 5
Order and delivery OK but the quality of a product leaves something to be desired. The black double gauze has a faded color so I am disappointed
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
A
Rating: 1 out of 5
I am still waiting. I have only received a package of buttons so far... I would like to know where the rest of my order is...
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Response from TISSUS PRICE
Hello, please excuse us for this inconvenience. Due to a computer bug, the rest of the order has been shipped to you as indicated by phone so that you can receive it as soon as possible. A commercial gesture has also been made to apologize for this problem. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Package arrived well. But I was disappointed by some colors (presented as matching). They are not as vibrant as in the photos and do not match at all. I took several meters, it hurts. The cotton resembling linen does not look like linen, is too thick, and its wine color lacks brightness and elegance. Fortunately, the prices are reasonable.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Very satisfied with all my fabric orders.
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Rating: 4 out of 5
The package was delivered to my home instead of the requested pickup point, but apart from that, the fabric is beautiful. Very good quality, easy to sew.
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Rating: 4 out of 5
This is my first order and I am satisfied. I recommend.
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Rating: 4 out of 5
Happy, product and fast delivery.
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Rating: 4 out of 5
Product out of stock replaced after calling customer service. It's a shame to have waited a week before realizing it, so delivery was not very fast. Some errors on my part regarding products, not easy to notice...
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Rating: 3 out of 5
Poor quality fabric. Huge disappointment.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
A
Rating: 3 out of 5
An email to customer service without response. A card payment system that got stuck (I made others during the day, so ...). A color much lighter than the photo for the jacquard and transparency for the other two fabrics, making them unusable.
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Response from TISSUS PRICE
Hello, a response has been sent to you today to address your request. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The colors do not match the visuals on the site. In reality, they are much lighter.
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Rating: 4 out of 5
Magnificent fabric, it would have deserved a photo on the roll as the colors of the edges are not the same.
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Rating: 3 out of 5
Quality of fabrics very uneven.
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Response from TISSUS PRICE
Hello, we are sincerely sorry but we unfortunately do not understand your opinion. However, you can contact us by email at [email protected] or directly by phone at 04.22.14.50.00 to share your opinion and so we can respond to your requests. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Fabric exactly matching my wishes (color, quality, and durability). I highly recommend the site and will surely place more orders.
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Rating: 4 out of 5
Order compliant.
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Rating: 4 out of 5
Good quality merchandise and fast delivery, the downside is the delivery price which is too high? Why no shipments via Mondial Relay which is much cheaper? Or another option...
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Rating: 3 out of 5
Delivery was late... moreover, I waited twice for nothing... I lost time in my work... and money... I am a customer with you, but really not satisfied with this order. I hope you will make a gesture for my future orders. Best regards.
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Response from TISSUS PRICE
Hello, we are sorry but your order was delivered within 72 hours as indicated in our general sales conditions. However, we remind you that this timeframe does not take into account the preparation time and that we do not make shipments on weekends. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
The products are great, of very good quality. The delivery is a bit long but the quality/price ratio compensates.
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Rating: 4 out of 5
The delivery was not made within the time announced by the carrier and I had to request a new date and a new delivery slot which were not respected.
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Rating: 4 out of 5
The fabric has three large labels stuck in the middle which make these parts unusable because the glue remains. Very unfortunate because otherwise it is great.
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Rating: 4 out of 5
the fabrics are in accordance with the description and the prices are attractive. I could only order 50 cm of faux leather (out of stock), on the day I received my order, I noticed that this fabric is available again. I would have appreciated being informed during my order that this product would be restocked.
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Rating: 4 out of 5
Delivery 1 week, pleated fabrics arrived all unpleated. We'll see at sewing....
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Rating: 2 out of 5
Poor packaging
Quality of the fabrics is really average
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Quality of the fabrics is really average
Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Will you restock the out-of-stock fabrics? Thank you
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Rating: 1 out of 5
Uncut board, straight with the visible line in black felt. Dirt stains and surprisingly damp on the edge. Disastrous delivery.
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Delighted with my first order, which matched the description
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Rating: 4 out of 5
Nothing to report, fast delivery and good quality fabric
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Rating: 4 out of 5
waste of time with each order due to a change of location by Tissu Price for reasons I don't always understand, otherwise very good customer service
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Rating: 4 out of 5
fast service
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
Good service, products identical to the proposed photo, shipping costs are quite expensive.
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Rating: 4 out of 5
Sorry, but 2 coupons were cut crookedly.
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Rating: 4 out of 5
A bit disappointed with the fabrics.
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Sorry, but this felt is far from being rigid as announced in the description. The term thick would be more appropriate. Otherwise, fast delivery.
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Rating: 4 out of 5
Very good and fast.
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Rating: 4 out of 5
Product conforms. But as usual, DPD for delivery, it's not the choice of reason, but of money.
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Rating: 4 out of 5
Good quality fabrics.
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Rating: 4 out of 5
The delivery was complicated, no time slot so difficult for people who work... But the fabrics are great as usual. The sponge is superb.
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