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Rating: 4 out of 5
Color of the fabrics does not really match the photo but very fast delivery
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Customer reviews of TISSUS PRICE
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 37 626 published reviews
Summary of reviews
The online store excels in providing high-quality fabrics that consistently meet customer expectations, with many noting the beautiful prints and colors of their purchases. Customers frequently highlight the fast and reliable delivery, often receiving their orders quickly and well-packaged. The user-friendly website offers a wide selection of products with detailed descriptions, making it easy to find exactly what they need. Additionally, the customer service is described as professional and friendly, enhancing the overall shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Appreciated the call for the product change due to the out of stock of certain products
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Rating: 1 out of 5
No delivery after a week? Is that normal??
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Response from TISSUS PRICE
Hello,
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
A
Rating: 4 out of 5
very good site
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Rating: 4 out of 5
Delivery charges to home too high
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Rating: 4 out of 5
The 2 velvet samples are terrible: the black looks like felt and the beige is greenish and does not resemble velvet at all. Great kindness from the sellers. Impeccable and fast delivery.
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Rating: 4 out of 5
Easy and quick
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Rating: 4 out of 5
Hello, I had requested a delivery to the post office. But no one informed me that my package had arrived. Thank you, Post.
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Rating: 2 out of 5
I ordered samples beforehand before ordering my fabric, and the fabric received does not match the sample at all. I sent two messages and still have no responses. I am a professional and cannot settle for the fabric received when my clients chose the color of the sample. Please respond to me and find a solution.
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Response from TISSUS PRICE
Hello, we are sorry for the inconvenience you encountered. Our After Sales Service has contacted you regarding this inconvenience to offer you a solution. Best regards, Rebecca TISSUS PRICE
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Rating: 4 out of 5
Very good site, always satisfied
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Rating: 4 out of 5
Hello, for my first order I had no issues. The fabric ordered is of good quality.
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Rating: 4 out of 5
In line with what I expected
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Rating: 3 out of 5
It's a shame that you have to reach 69.90 euros to avoid shipping costs.
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Response from TISSUS PRICE
Hello,
We are sorry but we have experienced price increases from our suppliers and a rise in transport costs which leads us to make price adjustments.
In order not to pass this on to our products, we have decided to impact it on the free shipping threshold which is now set at 69.90 euros.
Thank you for your understanding. Best regards, Rebecca TISSUS PRICE
We are sorry but we have experienced price increases from our suppliers and a rise in transport costs which leads us to make price adjustments.
In order not to pass this on to our products, we have decided to impact it on the free shipping threshold which is now set at 69.90 euros.
Thank you for your understanding. Best regards, Rebecca TISSUS PRICE
A
Rating: 3 out of 5
Happy with my fabric but disappointed by a request made in fact in the order I had asked to have 3x1m instead of 3m in one piece and it was not taken into account.
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Response from TISSUS PRICE
Hello, we are sorry but we do not provide cutting service as indicated in our general sales conditions. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Disappointed with the quality of the elastics.
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Rating: 3 out of 5
Quality of the fabrics disappointing, the colors do not always match the photo.
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Response from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
A
Rating: 4 out of 5
Light gray lining that looks more like water green, too bad.
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Rating: 4 out of 5
Satisfied, friendly.
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Rating: 4 out of 5
The package was stuffed into the mailbox instead of being brought upstairs. But the delivery times were respected.
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Rating: 4 out of 5
Satisfied with the order
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Rating: 4 out of 5
Good value for money
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Rating: 4 out of 5
Correct fabric, even if the percale is normally smoother, softer, but a very interesting price because on sale. Fast delivery
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Rating: 4 out of 5
Fabric + flashier than the one purchased a year ago. Probably not the same dye
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Rating: 3 out of 5
I had the very unpleasant surprise of discovering a fabric of very poor quality, with no hold. I don't know how I could use it. Should I put it in the closet? For now, I have no desire to order from Tissus Price MNG
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Response from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product if it does not suit you. Do not hesitate to contact customer service for details on the procedures. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Very good. Nothing to say.
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Rating: 1 out of 5
Very slow delivery Fabric stained and torn package ... Terrible
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Response from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue encountered. We thank you in advance for your understanding. Best regards. Corinne TISSUS PRICE
A
Rating: 4 out of 5
Very good
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Rating: 2 out of 5
Fabric received with a lot of stains and especially no response from customer service and order that is not arriving on time
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Response from TISSUS PRICE
Hello, Following your complaint on 17.01 regarding a stained fabric received, the after-sales service contacted you on 18.01 in response to your email (we advise you to check your spam folder) and is waiting for additional information from you to resolve this inconvenience. Best regards, Corinne TISSUS PRICE
A
Rating: 3 out of 5
I received my fabric quickly but am waiting for a response from customer service regarding a fabric error upon receipt of my package... order not respected this time
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Response from TISSUS PRICE
Hello, our After Sales Service has contacted you to resolve the issue you encountered. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
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Rating: 4 out of 5
Received quickly. Doesn't quite match what I wanted, but the sample service is disabled until 20.02.2018. So I couldn't see it in person before ordering.
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Rating: 4 out of 5
Just a small downside on the delivery because I had requested it to be sent to a parcel relay and supposedly the package was too big so I had to give another address (my work address in this case) and in the end the package wasn't big, it was long because there was an oilcloth on a roll.
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Rating: 4 out of 5
Tracking was not fast, not much explanation
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Rating: 4 out of 5
Goods received well, haven't had the chance to use them yet. Thank you
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Rating: 4 out of 5
very nice quality of the items, very interesting prices that is why I will order again. However, no response to emails from customer service, but very good reception on the phone from this service. It is preferable to call than to send an email if you want a response. Delivery 15 days after the order I found the delay a bit long
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Response from TISSUS PRICE
Hello, we are sincerely sorry for the inconvenience you encountered with the delivery of your order which was delayed. A commercial gesture has been sent to you today directly by email to apologize. We thank you for your understanding and remain at your disposal. Best regards, Rebecca TISSUS PRICE
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Rating: 4 out of 5
one of the items does not have the color I saw, I ordered it because it was dark brown, while the one I received is lighter
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Rating: 4 out of 5
compliant products this time
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Rating: 4 out of 5
Very fast delivery, order conforms, but red writing (80m) on white fabric. Fortunately, I was able to pass it on a scrap...
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Rating: 4 out of 5
Satisfied
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Rating: 4 out of 5
Satisfied with my order, I placed another one right after.
For the price, the products are satisfactory.
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For the price, the products are satisfactory.