The store consistently delivers on product quality, with many customers noting fabrics that are true to description, beautiful, and of excellent quality across a range of materials and prints, including customized and canvas options. Delivery stands out as fast and reliable, with multiple mentions of quick delivery and accurate measurements, ensuring items arrive promptly and fit expectations. Customer service and reliability are highlighted through courteous, helpful staff, a user-friendly site, and a smooth ordering experience, with several buyers noting helpful interactions and the ease of ordering and reordering. Overall, customers repeatedly celebrate strong value, clear product representation, and positive purchasing experiences across fabric quality, customization, and delivery.
The tutorial is USELESS. I had to resort to sewing tutorials on YOUTUBE......
The result turned out good.
However, the fabric frays and I had to overlock everything!!!
I had already ordered a piece some time ago, and the fabric was, by far, of better quality.
Too bad! I really liked these little backpacks.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with our tutorials; indeed, several videos are available on YouTube, thank you for using them.
However, regarding the fabric, it is indeed true to overlock before and it was quite different from your last order, as you had ordered velvet.
The result between these two fabrics is quite different.
We remain at your disposal.
A
Acheteur Vérifié
Rating: 4 out of 5
There is a choice on the site, very reasonable shipping time, well packaged. Possibility to get free samples which allows you to have an idea before ordering certain fabrics
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Response from TISSUS PRICE
Hello,
We warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and
A
Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the quality of the fabrics, the newborn kit no longer includes the bias tape provided, the dishcloth fabric with the cocktail glasses is mediocre, now we will have to see the table napkins.
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Response from TISSUS PRICE
Hello,
we are sorry that you are not satisfied with your order, but after checking, you do not have a newborn kit in your order, but a childcare kit. Indeed, in 2020, bias tape was provided, but unfortunately, that is no longer the case; it is indicated on the site that you will need this supplement. Please do not hesitate to contact customer service at the
A
Acheteur Vérifié
Rating: 4 out of 5
The fabric was not straight in the machine, and the patterns are not parallel to the edge.
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Response from TISSUS PRICE
Hello,
We are sorry for the inconvenience encountered. We have very few returns on this subject. You can contact us by phone or by email, we would be interested in having a photo of your product to find a solution together. Do not hesitate to contact customer service at [email protected] or at 04.22.14.50.00 Best regards, Aurelie TISSUS PRICE
A
Acheteur Vérifié
Rating: 2 out of 5
Disappointed
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Response from TISSUS PRICE
Hello,
We inform you that you can find all our tutorials directly on our blog, accessible via our website.
We have organized the articles in a way to offer you practical and detailed guides to assist you step by step.
Don't hesitate to regularly check our blog to discover the latest updates and tips!
We are attaching
A
Acheteur Vérifié
Rating: 4 out of 5
The speed of delivery. The items are very good.
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Acheteur Vérifié
Rating: 3 out of 5
The packaging such as fabrics in an envelope without any protection is okay or it could pierce during transport leaves much to be desired.
And nothing too much...... really just the right amount of fabric.
Average shipping speed.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and very good quality of fabric.
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Response from TISSUS PRICE
Hello, we warmly thank you for the comment you left regarding your order. We are delighted to know that our products and services have met your expectations. Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team. Thank you again for your trust and see you soon.
A
Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with the tutorial provided for the 2-compartment pouch. From the side (Pauline's explanations are good but you can't always see what she is sewing because the view is not aligned with the machine) and the end of the video (angles) you can hear the voice but see nothing. The written tutorial is too brief and without photos, since the pouches have been sold for 2 years, the tutorial could have been improved.
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Response from TISSUS PRICE
Hello, we sincerely apologize for the inconveniences encountered. Please be assured that we are doing everything possible to improve our service and meet your expectations. We thank you for your patience and understanding. Aurelie Tissus Price Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
No problem, quality and price are very good.
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Acheteur Vérifié
Rating: 1 out of 5
I placed an order of over 400 Euros on August 8th and to this day it is still being prepared. I had to send an email to find out what was going on and the only response I received was that there were technical problems. But no information on the delay and no proposal for a commercial gesture.
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Response from TISSUS PRICE
Hello, we sincerely apologize for this inconvenience, indeed, we encountered a technical problem with the printing of your poplin. We are dependent on our machines and unfortunately when they have a problem, we do everything we can to resolve it and/or find a solution that can suit as quickly as possible. We have sent you an email to inform you.
A
Acheteur Vérifié
Rating: 4 out of 5
Despite sometimes long delays, customer service is top-notch and the quality is always there!
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Response from TISSUS PRICE
Hello,
We sincerely thank you for the comment you left about your order. We are delighted to know that our products and services have met your expectations.
Your satisfaction is our priority, and knowing that you appreciated your experience with us is the best reward for our entire team.
Thank you again for your trust and to
A
Acheteur Vérifié
Rating: 3 out of 5
I ordered makeup remover wipes and the quality of the sponge fabric is very average. I will not order again.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing an order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it is not
A
Acheteur Vérifié
Rating: 1 out of 5
Almost 60 euros for 4m of brushed cotton, even fireproof it's not a gift, if I had known it was a stupid tap I would have abstained and taken it at the theater or ordered a roll of 50m from BS for 200 euros, anyway, too bad for me
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it
A
Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description and good value for money
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Acheteur Vérifié
Rating: 2 out of 5
1st order no problem, 2nd order, printing issue on fabric... supposedly normal so if I don't like it I return it at my expense...
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Response from TISSUS PRICE
Hello,
We are sorry that the design of the product does not please you. But we indicated to you during our email exchanges that the kit has no defects, the pattern was created this way.
Please note that you have a period of 14 days to return the purchased product from the date of delivery if it does not suit you. Do not hesitate to contact customer service at the address sav@
A
Acheteur Vérifié
Rating: 3 out of 5
Improvement needed on the quality of the sponge fabric.
I like the choice of prints, very pretty and the idea of the kits.
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Response from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order, as well as a request for a proof. Please note that you have a period of 14 days to return the purchased product from the date of delivery.
A
Acheteur Vérifié
Rating: 1 out of 5
very disappointed with Tissu Price. They refused to cancel my order even though it had not yet gone into production. I will not order from Tissu Price again.
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Response from TISSUS PRICE
Hello,
We would like to inform you that when we received your call regarding the cancellation of your order, it had already been printed and was ready to be shipped. Unfortunately, once an order has reached this stage, it is no longer possible for us to cancel it.
We understand that this may be disappointing and we apologize for any inconvenience this may cause.
A
Acheteur Vérifié
Rating: 1 out of 5
Hello. Actually, I did not receive my order. The package seems to have been lost. I would like Tissu Price to resend it to me!
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Response from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. Following your message on July 3, a complaint has been made to your carrier and your file has been forwarded to our After-Sales Service. An email has been sent to you in response informing you that the After-Sales Service will get back to you once the investigation is completed. We thank you for your understanding and look forward to hearing from you.
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